96 results found

1. Delete your own message on the chat when you are mod

   it will be better if moderators can delete their own message on the chat.

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2. Mod view does not update title and game picture
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3. Please fix the mod view

   I am a moderator for quite a few channels. But I have a huge issue with the mod view interface. It is designed poorly by twitch, this is an example of the issue:

   https://imgur.com/a/xfFw4Za

   Can you make adjustments to the following sections ?

   Section 1: please make this smaller? It does not need to be that **** huge. I do not care to see someone's twitch banner. All I need to see is the text. Shown.
   Section 2: it is impossible to resize to be able to see someone's past messages. It is very difficult to use as a moderator. Please make this section bigger.

   Please rework this entire feature to make it more user friendly. Why is everything below section 2 so huge? It is a poor design and makes modding difficult. People I know that mod for huge channels do not use mod view because of the poor design.

   I am a moderator for quite a few channels. But I have a huge issue with the mod view interface. It is designed poorly by twitch, this is an example of the issue:

   https://imgur.com/a/xfFw4Za

   Can you make adjustments to the following sections ?

   Section 1: please make this smaller? It does not need to be that **** huge. I do not care to see someone's twitch banner. All I need to see is the text. Shown.
   Section 2: it is impossible to resize to be able to see someone's past messages. It is very difficult to use as a moderator.… more

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4. Add predictions log to the mod actions

   It would be nice to have a log about predictions in the mod actions, like who started/ended predictions, etc.

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5. The Mod-View is nice but some short-sighted things are driving me crazy...

   Upfront: Please open a User-Voice section dedicated to the Mod-View - Why does the Creator Dashboard have one and the Mod-View not?

   1. In the user view (clicking on a user in mod-view or when reviewing an unban request), seeing when a user was timeouted or banned is so useless without seeing the message the ban was for. Please just show the last 5 messages they had before the ban and put a link to the chat-thread where I can look at more. I don't want to scroll 900 messages to see what an old ban was for. This should be pretty easy to implement judging by the way it's displayed.

   2. Add toggleable dictionaries in the blacklist. Often situations arise where we want to put a whole bunch of words onto a blacklist (e.g. Riot Games servers are down or some news went viral and we don't want to talk about it). It'd be great to have the ability to add these to a dictionary and turn different dictionaries on and off at a whim instead of having to add/delete 10 words one by one each time.

   3. Mods get insulted a lot in whispers, thats life (has gotten better with unban requests though, ty.). We ban users if they insult us but this is untraceable for other mods when they get asked for an unban. We circumvent this issue by screenshotting it with a tool like gyazo and pasting the link into mod-comments but the ability to link a ban directly to a mod-whisper for all moderators to see would be the right way to do it.

   4. As is said unban requests are great but please give us an option to allow people to repeat their unban requests every now and then. If someone gets denied they don't have access to the chat and can't see mods to dm, even years later. They should have the possibility to repeat their request at a later point in time and multiple times.

   5. Give mods the ability to highlight their messages back. We used to do this with /me and timeout chat users that used /me themselves. (Worked Great) I kind of understand why it got removed, however the italic version is beyond useless and only annoying. Just give us the option to disable it for chat users and enable it (in color) for mods and bots needing to do an announcement to chat.

   6. Introduce a mods-only chat where we can coordinate things between us and the streamer without using a different platform like discord in parallel.

   I hope some of these ideas are implemented, the first two alone would make life a lot easier!

   Best,

   Dohvah

   Upfront: Please open a User-Voice section dedicated to the Mod-View - Why does the Creator Dashboard have one and the Mod-View not?

   1. In the user view (clicking on a user in mod-view or when reviewing an unban request), seeing when a user was timeouted or banned is so useless without seeing the message the ban was for. Please just show the last 5 messages they had before the ban and put a link to the chat-thread where I can look at more. I don't want to scroll 900 messages to see what an old ban was for. This should be… more

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6. Add last message on timeout to Mod actions

   Adding the last message sent before a timeout to the mod view similar to the deleted message. Lets mods see what was said and how to handle future timeouts should that individual repeat the actions.

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7. Channel Tools/Actions should be dock able

   These two panels could be rearrange depending on the moderators workflow and layout or even placed on the left bar.

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8. Activity feed local filter

   Filter the activity feed by action or actions. For example right now the broadcaster may have say follows turned on so they can thank them as they come in, but as a moderator perhaps they do not want to see recent follow. They would have to scroll through the feed to see the last action they cared about.

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9. Predictions and Polls in Activity Feed

   As title says, helps with mods that show up mid broadcast to see what has already been done.

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10. Predictions Panel in mod view

    Just like the popout one but dock able like the other panels.

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11. Hide blocked terms in Mod Actions

    It can be awkward if you add a blocked term that is offensive or some ascii art then it stays in the mod actions log for days. It would be nice to hide the term and perhaps click to reveal/hide again. Not to mention the looks you get when someone looks at your screen.

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12. Add a incognito mode for mods

    With Add-Ons like BTTV or FFZ or software like chatterino mod actions can be seen in chat, sometimes it can be very tiring if you make certain decisions and viewers call you out for it assuming it was you.

    Also it would be cool if you could edit commands without it being seen in chat ( there used to be a feature like this with nightbot where you put a "." !editcom <command> without it being shown in chat, if anybody knows if this still works please tell me) I can see this being nightbots / streamelements part but maybe twitch itself will come up with a concept of adding commands in the future since they also implemented bets / predictions / polls.

    With Add-Ons like BTTV or FFZ or software like chatterino mod actions can be seen in chat, sometimes it can be very tiring if you make certain decisions and viewers call you out for it assuming it was you.

    Also it would be cool if you could edit commands without it being seen in chat ( there used to be a feature like this with nightbot where you put a "." !editcom <command> without it being shown in chat, if anybody knows if this still works please tell me) I can see this being nightbots / streamelements part but maybe… more

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13. Why do mods have to exit mod view to clear chat?

    Why not have all available mod actions on the mod view? Or does that make too much sense?
    Mods have to exit mod view to clear chat which a mod action.
    To avoid accidents the "Clear Chat" option could be placed in the menu above.

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14. Ban requests should not be allowed to be submitted till after a month of the ban occurring

    I am a moderator in twitch chat and this feedback is in regard to the recent feature that you added to the website that allows people to submit requests to be unbanned.
    A feature that I believe should be added is a cool down period of 2 to 4 weeks in which the person who is banned is not allowed to submit an unban request. As it stands currently users who are banned can submit a request to be unbanned almost immediately and it feels like the band punishment is not as severe as it used to be for that exact reason. Psychologically it feels as though people are not as scared of getting banned anymore because they know they have a chance to get unbanned if they just requested it. Now a counter so this could be just to not accept any of the unban requests. However there are usually multiple different mods in a chat who all have varying opinions on what is good and bad. Not allowing people to instantly submit a request would be more beneficial for the platform overall. This is my perspective as an organisational psychologist and somebody who understands very well the intricacies of group psychology and what people feel and think

    I am a moderator in twitch chat and this feedback is in regard to the recent feature that you added to the website that allows people to submit requests to be unbanned.
    A feature that I believe should be added is a cool down period of 2 to 4 weeks in which the person who is banned is not allowed to submit an unban request. As it stands currently users who are banned can submit a request to be unbanned almost immediately and it feels like the band punishment is not as severe as it used to be for that… more

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15. Customise request unban

    We should be able to customize the

    "Enter a reason for your unban" message and "help hints"

    Example use case: a channel would describe what they expect the user to do in the field in order to apply for a unban correctly.

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16. Streamers and Mods Not Communicating with Chat Banned Users

    Streamers and Mods should be required to allow at least two communications with chat banned users seeking an explanation for the ban/seeking to be reinstated. The only exception to this would be if a mod or streamer feels another request for lifting the ban should be allowed. Failure to communicate with the banned user should result in loss of Affiliate or Partner status because they failed to represent what Twitch is, how chat bans work.

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