106 results found
The vast majority of the time that harassment occurs, the accounts being used to accomplish it are all recently created. Being able to limit chat participation (or ideally, anything that can be seen by viewers) based on the length of time the account has existed would go a long way to preventing abuse.160 votes
Currently, the only way to view people banned from the channel is the channel settings. I think it would be very useful to have some kind of moderator dashboard which displays it as well.
Each entry on the ban list should include: date, current username, mod who performed the action and a space for adding the reason of the ban (editable by the mod and channel editors). It could also be useful if the entry listed up to 5 recent messages by that person posted before getting banned.
The list itself should be searchable by username.
When a user gets…143 votes
Sometimes streamers just want to "restart" their career. Clear Mod Actions history for him and his mods is a good way to forget old people that got banned, or doesn't want their mods to see the old bans and other actions that can be unconfortable for them.90 votes
Although we enter notes with the new unban system for deny or approve, these aren't shown in the Bans or Mod Comments in the User Card - please have these shown here as well for good record keeping. Additionally, including when a request was submitted and who approved/denied it would be useful, it is only shown in Mod Actions at this time.89 votes
It would be nice to be able to see a redemption history for each channel point redemption, as there are certain channels that only want people to redeem certain rewards once, and a history can be a way to check if a user has redeemed it before. (also add the ability to clear the history per reward)70 votes
Would be super helpful to have an ad-break widget in mod view (for channel editors) as I currently have to switch between stream manager (for ads) and mod view (for cleaner/more accessible UI).55 votes
When you click on a users chat logs, then click off and the user has sent messages later in the stream then the chat logs won't update. Its a big pain when you look at the logs of a user and need to look at them again in an hour or so but the logs haven't updated and you need to refresh your chat window.32 votes
I see how the unban request option can be helpful, especially in the situation of accidental bans/misunderstandings, but many bans that are carried out are intentional and for outright hateful behavior, and the unban requests associated with those are usually filled with more hateful speech that mods and streamers shouldn't be exposed to.
It would be very helpful to have an option when banning to say "this was intentional and we don't need any further contact with this user"29 votes
Thanks for the request. This was actually our first idea too, but it’s been difficult to think of a way to do it without making the Ban flow too complicated, especially for Mods who are currently using the Mod Action buttons next to messages to Ban.
The new Modview UI update that just rolled out has a really inefficient use of space. The offline/stream session bar at the top that is fixed and 90% blank is a complete waste of space. It should be moveable like the widgets so we can place it where we want it, and minimisable so it can just be on the sidebar like it was previously. The gaps between the widgets has also doubled, and that is also all just wasted space, it was completely fine before. Trying to use modview on something like a laptop was already a space compromise,…23 votes
Thank you for your feedback.
For context, we had two problems we were trying to address with this UI update:
- We have some features planned down the line that will not work as widgets and need a new space within Mod View. While we hope that they will warrant the addition of the top nav bar, we understand that it currently feels like a poor use of space.
- We have heard that users new to Mod View find the interface overwhelming. Some of the tweaks to the interface were intended to help with this.
With that said, we acknowledge that this update may feel like a downgrade for users comfortable with the density of information presented in the previous Mod View. We’ll be looking into ways to improve the experience for our power users (as well as new) while making room for new features. In the meantime, we have added…
I think that allowing mods to sort the list of users beyond alphabetical would allow us to easily see the problematic accounts, check their chat history and easily filter out problem users. It won't solve the issue of long standing accounts being possibly problematic. That said, those who cause issues are generally using burner accounts.23 votes
Hi there! Recently with TLOU2 trolling being a huge issue on Twitch, many troll accounts are spamming channel point redeems with trolly usernames in order to avoid having their messages deleted and getting themselves timed out immediately as you would be able to with normal chat messages. Someone could for example say something offensive using the "highlight my message" redeemable and mods would not be able to act as fast. The shortcut buttons for ban, timeout and delete should also be available next to channel point redeems so action can be taken faster if the user's username or message is…22 votes
Allow streamers and mods to Import and Export terms from the stream's blocked terms list, including duplicates of terms that may already have been entered.
As I'm sure Twitch Staff is well aware, there has been a devastating increase of bots globally harassing creators of many identities. I'm going to assume that the staff is silently working on the backend to minimize the damage being done from these mass-produced bot accounts, but in the meantime creators should have a way to compete with these bots as they come.
This is where the "Import/Export Blocked Terms" comes into play. The individuals…21 votes
Add the chat identity options to moderator view like they appear in regular chat. It is frustrating if our badges get reset that we have to go back to regular viewer to change them. If they were added to the left of the chat box like they are for normal viewers, it would be perfect.18 votes
This would allow moderators to know the active number of subscribers and sub points that the streamer currently has. This would be helpful for events like subathons or when streamers try to make a push for unlocking a new emote.
This information may be more than some streamers are willing to share with their mod team, so this would be something that the Streamer would be able to share if they wanted to. The Streamer would have a setting that would allow them to share this info with mods (default setting would be "No").
For Mods, this could be info…18 votes
When a channel that I moderate for goes live, there's two main ways that I load their stream; the pop-up notification at the top right, or clicking their name in the left-side panel. It's a bit inconvenient loading the channel, then having to click another button to redirect to a different page again (/moderator/<channel>).
I think it would be convenient to have an option, maybe a toggle option in Mod Settings in chat, to automatically load the /moderator/<channel> page when you load a channel that you're a moderator for. That way, Mod View isn't forced onto anyone unless they enable…17 votes
New channels have MINIMUM REQUIREMENTS to fulfill to gain relevance. Why are there no requirements to become a moderator? they have "POWERS" and FUNCTIONS similar to the OWNER of the channel, and yet there is no filter to make them a moderator.
I want to bring in a requirement for an account to be able to become a channel moderator.
- Requirement: minimum time of account creation, for example, for someone to be able to add another account as moderator to his channel, the account has to be at least 3 days old or 7 days old.
Every day there are…16 votes
Sometimes accidents happen, and a mod might accidentally delete a comment too hastily, delete the wrong comment because chat moved, or just simply misclick on chat.
There's an option to unban, but not to undo deleting comments. The comments are still there and visible (if you're a mod, or using the BTTV extension) so there must be a way to un-delete comments when mods make a mistake.
Being able to undo that mistake would help prevent the mod and the person whose comment was deleted feel bad about the situation, especially because ALL the person's previous comments get purged from…16 votes
The list of users in chat is really helpful while also being able to see the chat open at the same time, but people come in, watch, talk, leave, and sometimes their name never appears in the viewer list. Sometimes it does appear but after they've been chatting about 10 minutes. This is not helpful if trolls are returning to make your life difficult. The list becomes invalid.
Please increase the refresh rate of this list.16 votes
Add channel point completion/refunds to the activity feed.
Occasionally a new or not paying attention mod may complete/complete all/refund/refund all without realising that was the wrong action or the redemption has not been completed.
This allows the moderator to go back in the queue and let the broadcaster know what was completed by accident etc.15 votes
Sometimes you need to ban someone quickly to removed them from chat (say spammers) and you don't have time to add a banned message.
A popup or similar mechanic that will allow you to easily add a reason after removing the person from chat would be helpful when dealing with unban request or repeat offender after getting unbanned.15 votes
- Don't see your idea?