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Moderation

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198 results found

  1. There are situations where mods may accidentally ban someone (sometimes clicking over to chat and accidentally hitting one of the mod tool buttons) and even if they're immediately unbanned, they're permanently on the shared ban list and whenever they show up in a chat that shares that banned list they get restricted from chatting and unless you mod in all the chats that share the ban list, you can't remove them from it.

    I just feel like there should be a way to undo someone being put on the shared ban list because it can really suck for a viewer…

    5 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  2. Allow creators to force a timed-out user to watch a short video explaining why they have been timed-out to return the chat/stream.

    It happens sometime that user are misconducting not-necesserly on-purpose, and they may feel a ban or timeout unjustified. Neither creators or moderators have time to explain everytime what is wrong with such misconduct, and it can create a lot of frustration on both side.

    Ban and timeout lack sometime of context, and in the same time, a timed-out user who has intentionally misconduct may just want to continue to harass, so they would have to come back again…

    5 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  3. I share ban list with another account, I banned an account prior to the ability of being able to share bans. I recently unbanned that account but it's still reporting it being banned in my shared ban list to other accounts but it's not banned in my account. Any suggestions on how to fix this issue?

    Here's the link showing it's banned
    https://cdn.discordapp.com/attachments/887535900647649310/1037406389594767410/unknown.png

    link showing it's not banned in my channel
    https://cdn.discordapp.com/attachments/887535900647649310/1037403865185779753/unknown.png

    what I see when in a channel I share a ban list with:
    https://cdn.discordapp.com/attachments/887535900647649310/1037403301060296805/unknown.png

    5 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  4. Presently, when timing out a user in chat, whether it be via a chat command, the value picked is the value set, with no way to increment or decrement it without setting the new value yourself. Instead, could moderators and streamers have the option to use + and - in the timeout commands to adjust timeout lengths?

    For example, a moderator times out user123 via chat by doing /timeout user123 600. They later decide to shave two minutes off the timeout, but we are forced to guess what the new number would be. Instead, perhaps we can also have an…

    5 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  5. mods should have a bell that they can ring it so the streamer can hear it to read chat if the mods want to tell the streamer something important, like if the streamer is muted or the cam not working.

    5 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  6. I help manage various Twitch streamers ( https://i.imgur.com/b0XlJ4h.png ). The suggestion is necessary as the reason given is vague to the point of not possibly identifiable. The timestamp given ( https://i.imgur.com/17kt1sC.png ) is the start of a 9 hour stream, not a point during it, so the possible examples given;
    - Slur based on ethnicity ( they're both white )
    - Asserting mentally inferiority due to gender ( they're both trans-women )
    - Claiming that another person s a danger to society because of their religion ( possible religious affiliations never came up )

    I, the content creator, and the…

    5 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  7. With the mod icons it's far too easy to hit the wrong user as chat scrolls. For deleted messages and timeouts this is a pain, but for bans it pretty much boots the user, so there should be a confirmation prompt.

    Other ban methods aren't as prone to going wrong so don't need a prompt.

    5 votes

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    2 comments  ·  Mod Tools  ·  Admin →
  8. Currently, in the new unban request system, the denial note is shown to the user and cannot be private, add the ability to keep the single note private, or have two note sections.

    Having a "template" for the public note as well would be nice, as I imagine some streamers will include a note for an external unban request form since this system is limited to 1 request at the time of writing this.

    5 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  9. When I open a user's card from the chat, and can see that they've been banned or timed out, each occurrence has a timestamp on it. Make the instance clickable, and have it zoom to that time index in the message log, even if it was month's ago, so I can get context on what they were banned or timed out for.

    5 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  10. Replicate the "Blocked List" commonly used by Twitter. This can be implemented by modifying how the banned button works. Here is a simplified breakdown:

    1. Upgrade banned button to not instantly ban, but bring up a radial list with reason for banning. This would cut down on accidental mod missclick and add more weight to banning. Reasons can be something like "Racist/Homophobic remarks, Threating, or Other with a text box."

    2. Log the number of bans per option with account. After 3x strikes user is added to a list associated with the banned reason and notified via email. Notification is important so…

    5 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  11. Mods need to be able to raid, set stream titles, and unpublish VODs, not Editors.

    These are functions concerning the management of a live stream, and have nothing to do with Video Editing.

    If a streamer even has a Video Editor, they're not watching, or managing the streams, so they have no need to do these things.

    Further, most streamers don't understand why a mod can't raid out, or change titles, or unpublish VODs if something happens and the channel might be at risk in the moment, while streaming.

    And trying to explain why they need to grant "editor" privileges…

    4 votes

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    3 comments  ·  Mod Tools  ·  Admin →
  12. Es wäre hilfreich, im e-Fall auch etwas gegen Follow-Botting unternehmen zu können. Z.b. um alle infrage kommenden "Follower" Gesammelt entfernen zu können Bzw zu melden und nicht jeden einzelnen

    4 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  13. the streamer should be the only one that can accept or deny unban request cause the stream could mod someone that a person that that they dont like and ban and deny the unban request behind the streamer back when they are not paying attention and that could make the streamer look bad and the streamer can complain to u about it so mods shouldnt be able to accept or deny unban request and also it can make the viewer upset as well too cause he be thinking he or she did something wrong please remove that from mods thank…

    4 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  14. Shared-bans feature need more infos !

    Actualy we only have the state that somone is banned from an other stream.
    We have to go ask the mods of the stream in question each time why he was banned to decide if we also ban him or if we remove the chat restriction.

    We can't just ban them because they are banished elsewhere. If we can't note the reason in the moderator comment, they have every chance of being unbanned if they make a deban request because we don't even know the reason. While it may be for very good reasons

    4 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  15. Reporting messages by the community would work on the principle that next to the message or in the user's profile from the streamer's side, there will be a button from reporting the user (anonymously or with the name visible) to moderation of the channel. The streamer's moderators will decide whether to apply the appropriate punishment or possibly report the user's message to twitch

    4 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  16. We need a tool to hide "Follow" commands. cause we've been facing too many follow bot raids. Can you PLEASE help?

    4 votes

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    1 comment  ·  Mod Tools  ·  Admin →
  17. When someone is reported for whatever conduct they are reported for Twitch, staff should have a way to see all the accounts chat logs for other streams and handle accordingly. Since Mods have chat logs within streams I would expect something similar that can flag their comments in all streams when banned as their chat logs are still active even when banned and it'll be easier to compile if needed to report to said agencies. I mention this as when I have reported over hundred pedophiles on Twitch trying to groom and exploit kids, you see their comments in a…

    4 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  18. I have been banned for having an opinion, the mod that banned me probably had a bad day and decided to ban me for having an opinion on something. I used to watch this streamer everyday until i expressed my opinion on something that the mod disagrees with and i got permanently banned. also the mods on this channel never do unban requests, nor does the streamer (its a pretty big streamer) so im stuck in this place where im banned and no one does the unban requests.

    I just think mods shouldn’t have the power to permanently ban someone…

    4 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  19. As both a streamer and a mod for many channels, I would love the ability to expand the filtering of "Users in Chat" beyond just searching by name.

    I'd like to example filter by Account Age (to help find bot accounts or trolls), filter by length of time following a channel, filter by subscriber tier, etc.

    This would be very very useful, especially when trying to find suspicious accounts, ban evaders, bots, etc, for larger channels that have endless lists of viewers.

    Thanks!

    4 votes

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    0 comments  ·  Mod Tools  ·  Admin →
  20. When clicking to view a users chat history, add an option to view the messages within the context of the chat/stream (for example: an option to show 10 lines before and after the message in question). Sometimes people say things that look bad out of context, allowing mods to see what everyone else was saying may help clear up misunderstandings.

    4 votes

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    0 comments  ·  Mod Tools  ·  Admin →
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