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Customer Experience

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84 results found

  1. At the moment twitch support will discriminate against customers. Its happening to me, at the moment. I've given support proof multiple times and they stop responding after I give it. Over 300 tickets made, and 4 appeals all going at once. 2 emotes removed after being found "inappropriate" refused to tell me how. A round ***** in hat was considered "inappropriate"? From my experience, it seems there is no procedure in twitch. That deals with its own employees that are being discriminatory against its customers. As soon as proof is given to a "supervisor" support shuts down, for what I…

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    0 comments  ·  Email Support  ·  Flag idea as inappropriate…  ·  Admin →
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  2. I am posting this show the need for additional Twitch support. I recommend that Twitch develops a call center for escalation support or even to support content creators. Sometimes, email messaging or posting boards can limit the discovery of complex issues. I have worked customer service and have seen the benefits of having additional support channels. I would be happy to give feedback or suggestions in any way.

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  3. Tonight, a favorite streamer of mine raided a Russian musician that improved this smooth looping jam for hours! I was impressed as *. Yet, when I felt the urge to tip the dude, I got this message... "Twitch has stopped it's payouts to Russian-based streamers." 4fuxake!

    I worked for Oil and Gas my whole career - specifically, Enron before it went belly-up. I created PowerPoint presentations for Ken Lay, himself. *
    Cheney was IN the conference room for one of those slideshows. So, really, I have fewer 'Degrees of Separation' from Putin than this RAD Russian musician does!! Yet,…

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  4. Many help articles use the term 'creator' even if they only apply to affiliates or partners, which is very confusing. Update help articles to more easily identify if a topic applies to your issue or question.

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