192 results found
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A translarion error and a possible improvement on Contact Support There's a Korean translation error on the Twitch Uservoice webpage's comment section's date. There is always one extra "월" e.g. "1월월" instead of 1월.
And when I were to submit a feedback via Twitch Help inquiry webpage, there were a few things that could be improved.
1. If I choose Submit Feedback as a category/subcategory it automatically redirects me to this uservoice page. That kinda simple typo/translation error doesn't need any discussion, which is the main role of Uservoice; it just needs fixing. Twitch Help definitely needs a space to accept simlple feedback from users.
2. And redirecting the page…3 votes -
Getting help The fact that we need to use such detailed subcategories in "Twitch Help" and the fact that any type of feed back goes to whatever plane of **** THIS thing is shows that Twitch has zero interest in Customer Support.
3 votes -
upgrade your contact page I wanted to contact you to ask why do I see the schedule on all channels only from 9 to 14 and not all the 24 hours of the day and I couldn't contact you because your contact page is useless
3 votesPlease provide constructive feedback about how the contact page could be more helpful. Thanks.
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tribute channel Make a Tribute channel that plays vod's from reckful and other fallen creators that no longer live on a rotation or random playlist that we can tune in to and enjoy.
3 votes -
Hire an actual support staff How about fixing your help page so that when someone is trying to submit a ticket for an issue that you don't have options for in the drop down menus they can do so without being forced to select from the drop down which then takes them out of the ticket page and to some bs help page for that topic. Bogus nonexistent support.
3 votes -
Implement the ability to rate and leave feedback on a streamers channel Streamers are basically considered merchants/businesses and I think that viewers should be able to leave reviews and general feedback on their channel.
3 votes -
Typo on Help Portal Guys you made a typo here:
https://help.twitch.tv/s/article/Managing-Roles-for-your-Channel?language=en_USit says: "o manage your Roles" instead of "To mangage your Roles"
3 votes -
Update the Twitch Chat Badges Guide https://help.twitch.tv/s/article/twitch-chat-badges-guide
This help article needs an update to reflect:
- New gift badges
- Bit Badges over 1M (yes they exist)3 votes -
prevent being logged out of uservoice not sure what happened, but ever since the twitch data leak, the uservoice does not save login data - i always have to login again even with the save login enabled.
3 votes -
Partner applications not acknowledged giving people no option to reapply My son has more than completed his path to partner but twitch has lost his application and he has gotten no reply back there fore he has no option to even apply again. Help! So aggravating! He keeps getting ****** replies from support that tells him to talk to partner support, but you can’t talk to partner support if your not partnered! Help! Please! KidRonnyy is his name!
3 votes -
please provide instructions on how to perform a traceroute to twitch on linux systems please provide instructions on how to perform a traceroute to twitch on linux systems
3 votes -
I pressed "report" on uservoice and I thought a confirmation pops up but it didn't I pressed "report" on uservoice and I thought a confirmation pops up but it didn't, so yeah.
A confirmation on here would be good, maybe where you can state reason. Because I just clicked on something
3 votes -
ticket notification when we send a ticket we should get a notification if the ticket got sent,i been waiting for a ticket and i dont know if it got sent and i dont wanna spam.
3 votes -
Add an error code search on help.twitch.tv When we get error codes, it's inconvenient to always have to tweet about the error or have to rummage around the net for the codes meaning. help.twitch.tv's search doesn't give full explanation of codes and some don't appear at all. There should be a database search for directly looking up every error code on the site.
3 votes -
Add low to high on followed channels list Add an option where instead of sorting followed channels from High to Low, It'll show Low to High
2 votes -
Being able to remove video from "continue watching" I use the video space much more than live, and my default page is "continue watching". I simply want to be able to remove videos from the ones shown that I no longer want to watch.
2 votes -
Ability to see what channels others follow Something similar to what YouTube uses. An ability for users to show off channels they follow, so that people who would want to could go check those channels out and vice versa. I think it would improve the overall engagement and growth of all Twitch channels. Especially for those smaller channels who are just starting out. Or even go further and allow users to display all channels they follow on their own channel pages, so users who do view their channels can see and if they want to, go check out those specific channels.
2 votes -
Customer quality control/parental feature Viewers should be able to block video recommendations by blocking specific tags or catagories. This could also double as a parental control function. This should be able to be changed by the user as desired.
2 votes -
Support is a joke - if your problem doesn't fall into the pre-assigned categories, it's impossible to contact anyone. Allow us to actually report bugs and problems outside of the narrow predefined categories. For example: I have completed creator camp to remove a strike from my channel. It is not registering. There is literally no place for me to report this bug. It is a time sensitive issue, so this is extremely aggravating.
2 votes -
Is Twitch still for real "Live" streamers? As someone who has watched too much Twitch over the years, I have never even thought to come to a page like this until recently. In the hopes that someone actually reads this, I'd like to express my concerns about the overall quality of streams recently on Twitch, and the tactics some streamers are using to try to make more money.
One of the biggest issues that is bothersome as a viewer is streamers that are now "Live" for days on end. They go live for a certain amount of time, and then just loop videos with a message on…
2 votes
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