21 results found
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In regards to previous suggestion about merging suggestions This post was marked as acknowledged and comments closed. Let me explain how your response doesnt address the concerns I rose.
The issue of being silenced is not based on a misconception you imply I have. I understand the topics are technically not lost, but you remove our ability to respond and call out what has not been addressed by your response, and bury information beneath comments on related but distinct issues. One issue with this is that it strips our statements of their specific context, and in some cases completely change the understood meaning of a comment. Taking…
17 votes -
Twitch UserVoice Extension A UserVoice Manager explained to me that in order to connect to the API of the Twitch UV, an API client has to be created by an Admin in the Admin Console. From the documentation that I could find, Idea Collection API would be the one required - not Admin API or Helpdesk API.
If there was an extension made that could be added to the Official Twitch channel, that would be really handy.
Additionally, I would like to be able to add it to my own channel, in order to be able to show the UVs I've created to…
4 votes -
Twitch needs to read Uservoice and incorporate the ideas Uservoice would be a good idea, except it's obviously only here to ignore users and do nothing while making us feel like we're involved. Uservoice/fan feedback/etc. are always wastelands setup by huge heartless corporations to deceive their userbase. Would love for you to prove me wrong. Hope someone at twitch is reading these and making these ideas hit the ground!
3 votes -
A translarion error and a possible improvement on Contact Support There's a Korean translation error on the Twitch Uservoice webpage's comment section's date. There is always one extra "월" e.g. "1월월" instead of 1월.
And when I were to submit a feedback via Twitch Help inquiry webpage, there were a few things that could be improved.
1. If I choose Submit Feedback as a category/subcategory it automatically redirects me to this uservoice page. That kinda simple typo/translation error doesn't need any discussion, which is the main role of Uservoice; it just needs fixing. Twitch Help definitely needs a space to accept simlple feedback from users.
2. And redirecting the page…3 votes -
Make more positive suggestions for new tickets Recently I had an experience where I was locked out of my account due to 2FA and a changed number which had been changed on twitch.
At the end of the ticket I was paranoid that I wouldn't get my account back - instead of reassuring me and giving me further options, my response was "There's nothing we can do this ticket is closed".
It would be good if Twitch can recommend a more detailed (Less automated) response on what kind of ticket/option you can utilise to help set up your next ticket is the issue was not resolved initially.
2 votes -
Report admins closing ideas/bug reports when they have not been addressed Admins often close bug reports of issues people are having without addressing and fixing the problem first. There needs to be a way to report this and reopen tickets that shouldn't be closed in the first place.
4 votes
AdminTwitch
(Admin, Twitch)
responded
Hey there,
I just wanted to give some context on this. We tend to close bug reports or reports of issues if there has not been any activity on the post for more than a year. If you are still experiencing a bug you are welcome to open a new thread so others can give their feedback as well.
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Downvote as feedback It is simple and easy to upvote a UserVoice post, but the only way to give disagreeing constructive feedback is by having to click the comment link and to write a comment.
While the internet can be a place where the less pleasant side of people can surface under the guise of anonymity, it shouldn't diminish the positive potential constructive feedback even if it is not in agreement to the original post.
Not all suggestions and feedback is the same experience as others.
This is only meant to act as a indicator of the feeling within the community in both…7 votes -
Get rid of User Voice and answer your customers I've never encountered a customer service system like this one. If you go to the contact page and try to fill out an email, the moment you choose a secondary category (which is required) you are redirected away from the contact page. It's insulting and annoying.
This User Voice system is a sadly inadequate alternative. It essentially allows you to ignore customer service questions for as long as you see fit. There are over 1100 outstanding suggestions and zero indication when any will addressed. I contacted IGDB by email and had an answer within 24 hours redirecting me to this…
3 votes -
Increasing levels of spam posted in comments for uservoice Lots of spam comments in uservoice as of late I have reported, some with links that could damage people's computers if clicked on. More needs to be done to insure that safety of users with regards to this.
1 vote -
the new ui sucks and user feedback is hard to find i had to google how to post user feedback so yeah thats not good makes you look like you cant handle it. your new ui sucks cause I'm not an image guy so i cant find the people Ive superscribed to unless i type in their name in the search bar.... not good for dyslectic people who cant type word you jerks....
15 votes -
Twitch - Uservoice link warning. When you first sign into Uservoice forum it seems a bit dodgy as the warning tells you it's not part of Twitch which is confusing -
For example I got a link this morning from a charity asking me to vote for their charity on Twitch - I went to vote and when I tried to vote it said do you want to allow access to Uservoice - Uservoice is not part of Twitch.
Of course this caused confusion and having looked into it I realised it wasn't some kind of scam link (as being not part of Twitch had…
2 votes -
Rework comments on the uservoice forum In-regards to the user voice forums I'd like a way to award valid and constructive feedback with something akin to a "Like" with comment sorting options. Sub commenting options akin to a "Reply" to continue the discussion further. It would lead to further in-depth discussions on how twitch can improve as a whole.
2 votes -
Add a feedback option in the three dot dropdown submenu list next to Browse I cannot find feedback submittal in the main Twitch page and had to Google it.
It'd be better if it was an option in the three dot dropdown submenu list next to Browse.6 votes -
prevent being logged out of uservoice not sure what happened, but ever since the twitch data leak, the uservoice does not save login data - i always have to login again even with the save login enabled.
3 votes -
Include a Section for Voting on Upcoming Changes It's great we have the opportunity to make suggestions and vote here. But we have no clue what you're looking at next. To get a better pulse on the community, present the next possible change and allow us to vote on our dashboards where we will see it. Nobody wants to crawl the entirety of this forum.
22 votes -
I pressed "report" on uservoice and I thought a confirmation pops up but it didn't I pressed "report" on uservoice and I thought a confirmation pops up but it didn't, so yeah.
A confirmation on here would be good, maybe where you can state reason. Because I just clicked on something
3 votes -
It was extremely difficult to find this page / section of twitch I just had posted some feedback, but I have feedback on posting feedback.
It was an extreme pain to even find this page or section of Twitch, yet it looks so well developed. Please make this more clear / accessible to the public.
97 votes -
Can't connect to twitch.uservoice.com without using a proxy I'm not sure if the problem is on my side, or if my IP got somehow banned, but I can't connect to twitch.uservoice.com without using a proxy.
Right now I'm writing this ticket from a proxy IP 186.121.206.241 (Bolivia), and it works fine. But when I try to open twitch.uservoice.com without a proxy from my main IP 95.27.129.58 (Russia), I get a "ERRCONNECTIONTIMED_OUT" error in Chrome and "The connection has timed out" in Firefox.
I should note that uservoice.com opens fine, and twitch.tv opens fine as well - only twitch.uservoice.com is not working.
I would appreciate if someone…
5 votes -
8 votes
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Is this forum for feedback or not? Please clarify, as the front page contradicts itself The main page says "Welcome to Twitch's feedback and suggestions forum!"
But then under "If you need help:" it says "This forum is for ideas only."
Yet this is where you're send when you go to leave feedback on the support page.If Feedback is being referred to as "ideas" that might be something to consider.
I wanted to give feedback about something, but now I don't know if it would be breaking the rules or not because of semantics.
4 votes
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