I was watching project nightfall’s video on IG about women who get harassed while doing a livestream. It reminded me of how a number of times I watch such incidences and most of the time the streamers are left speechless and unsure of how to act. From the various incidents recorded, I noticed a couple of patterns which occurred and thought to take advantage of them:
a) The culprits faces were visible for at least 10 seconds.
b) There were people around using their devices. What are the odds they are subscribed to twitch or another social media platform?

Inspired by Uber’s SOS button, here are a few features that can be utilised to make the main function available:
a) Keyword - A trigger word during a livestream that captures a screenshot and/or notifies the nearest emergency contact or streamer. Having a custom keyword may accidentally trip it off. An ideal phrase would be something that could be raised in distress of a douchebag.
b) Tracer - Channel owners can set their location to be live when they stream and users can enable security notification alerts in one of two ways: a) when their subscriber activates their alert or b) incase any alert is activated based on their last active location. Privacy on location may be an issue, but safety for a fellow Twitcher can be prioritised.
c) Screen recording and wall of shame - What are the chances that the people harassing others have done the same to three, four or tens of other streamers? When people are streaming outside, they can activate a 10 second recording feature whereby upon using a keyword or tapping a button, those 10 seconds are recorded and uploaded to the wall. This function can be linked to the Tracer function whereby upon upload, a moderator or partner (anywhere in the world) gets notified and reviews it before approving it to be shared to the clip to the tracer network. Once active, Twitchers can be on the lookout for the streamer in distress.

Just thought I’d share my safety thoughts this IWD month after getting disgusted enough with a recurring pattern and my backstory of hoping everyone would be safe regardless of age, *** or race.

Today, the only available options are to report abusive actions are to report individual people, ie either the streamer or someone specific in a chat; basically individuals.

The problem is, moderators on some chats get the power in their hands go to hteir head, and since some rather big streamers delegate this job to them precisely because they cannot monitor what happens, it creates a void in which allows abusive behaviours to happen.

The moderation problem is specific in the way you don't know who issued an individual moderation action against you, hence you cannot even talk to him/her (provided -s-he is open to it anyway).

This proposal addresses the problem for an individual facing abusive moderation actions by creating means for him to report moderation as a whole, and then let the resolution of the problem being multi-layered:
1. The report is addressable by the moderation team, which can justify their actions
2. If the report doesn't satisfy the user, it can be appealed to the channel's owner, which can then read the written exchanges to get to know the case and offer some resolution process
3. The the report deson't satisfy the user, is can be appealed to Twitch which can then decide if an abuse has occurred. Twitch would then get in touch with the channel's owner for long-term resolution, either to change the ruleset of the channel, or to address the abusive actions of the moderator(s) involved. If an individual action is to blame, this could lead to the faulty moderator's removal

A small streamer that I mod for keeps falling into the trap of follow bots and it gets annoying as it keeps hitting so many times on different days lately. I wish there was a way for mods or even editors (since they're more trusted) if its better, to have a section where they can see the followers list and be able to quick select and remove their following along with ban them instead of having to click on every single account or typing out every single account's name, especially when follow bots come in a big bunch and it becomes tedious to do one by one.

So. I was updating the Roles Feature within my community section on my Twitch Dashboard.

I had a good friend of mine who is one of my loyal mods ban a viewer because of something unrelated to the stream.

I got looking after stream to see if there was any options for doing so with this. But I could not find anything for it.

You know how we have the ability under Channel Analytics that reads "Send Email To My Subscribers"?

Why not have that same function. But instead for Mods/VIP/Editor Roles?

I'd love to write up an email for my Mods/VIP/Editor Members of my Community in letting them know about their Privileges of being a Mod/VIP/Editor. Other than a few 3rd-Party Bots Such as StreamElements and Other Interactive Custom Chat Bots with Mod rights wouldn't matter as much.

A Majority of my Mods are also Editors. What I'd love to wright would be as simple as:

"Hello Fellow Moderator, I hope your day is going well.

You are receiving this email as I would like to remind you about your rights as a Moderator within the channel.

Just for a reminder. It's not about bragging rights and having the Mod Sword Badge next you your name in the chat. It's about being supportive and helping with Chat/Stream when things get busy and with the stream picking up, you're best to be ready for action.

Now I understand that as a Moderator for the Channel that you enjoy gaming/streaming/life and cannot be in the stream all the time. So that is fine. But should your presence be miss for an extended period of time, be aware that your privileges may be revoked at any time.

If you haven't been made aware of your Role(s) within this community. Just as a reminder that you are not only under the Role as a Mod. You are also under the Role as an Editor for the Channel.

As an Editor. You have a lot more In-Depth Accessibility within the Dashboards on the Channel. If you see something that could be useful for content within the channel that is safe within Twitch TOS. Then you may take action upon your Editor Role and your Mod Role.

If you're unaware that you have had the Role as an Editor since the time of earning your Role as a Mod. I strongly recommend that you follow up on the Roles Article from Twitch: https://help.twitch.tv/s/article/Managing-Roles-for-your-Channel?language=en_US

Looking forward to seeing you during the next stream!"

Now you might be asking if you were a Mod, "What is this email?" or "Have I been an Editor this entire time while I've been a mod and haven't been made aware of this?"

To answer those is all stated within the email.

Another big factor of this is to make sure if your Mod/VIP/Editor Community Members aware of any changes. Even with having platforms like Discord, some of those Community Members may not even have a Discord or Refuse to make a Discord Account. So this email is always a great method to reach out to you community much like contacting your Subscribers via Email

A big trend with peoples responses to streamers or users being moderated is the ‘unfairness’ of decisions made and the comparison to other situations while not being aware of the reason for the decisions made.

Suggestion: Create a central, public page, this can be searchable by userid, username (partial/full), message content (p/f). This allows you to find streamers, users, botnets, repeat offenders and provides you a page of the content that caused them to be flagged for moderation + their chat logs.

The details page should show the escalation stage of punishment that users were hit by, thus transparently explaining that certain actions were as a result of past actions as well. For example a 5 tier warning system, where repeat actions skip to tier 4-5 and are displayed as such, while small infractions might stay within lower tiers and thus explain lesser punishments for the same actions.

Ideally this can flag multiple users at the same time for review and reporting allowing mass moderation of botnets, ban avoidance and similar in a single action both for the user and the Twitch staff reviewing.

The reporting should also offer a 'promote to twitch moderation' option, where say a botnet message should get reviewed for addition to global filters directly. This can allow for users to report widespread issues which require largescale action well beyond the scope of a single channel.

I am a moderator in twitch chat and this feedback is in regard to the recent feature that you added to the website that allows people to submit requests to be unbanned.
A feature that I believe should be added is a cool down period of 2 to 4 weeks in which the person who is banned is not allowed to submit an unban request. As it stands currently users who are banned can submit a request to be unbanned almost immediately and it feels like the band punishment is not as severe as it used to be for that exact reason. Psychologically it feels as though people are not as scared of getting banned anymore because they know they have a chance to get unbanned if they just requested it. Now a counter so this could be just to not accept any of the unban requests. However there are usually multiple different mods in a chat who all have varying opinions on what is good and bad. Not allowing people to instantly submit a request would be more beneficial for the platform overall. This is my perspective as an organisational psychologist and somebody who understands very well the intricacies of group psychology and what people feel and think

as someone who makes mistakes on the frequent, just because its who i am. i get going forward and dont look back at times to just press on but unfortunetely sometimes i miss something, and want hard proof or evidence of the facts.

Im suggesting that people who are banned be able to create a localised twitch clip on the span of 5 or so minutes to clip of a stream theyre banned for, to allow for the submission of proof in both reports and unban requests.

i know i sometimes forget things, and people cant remember everything all the time, and sometimes people just click the wrong user at times. i wouldnt mind people giving me a fact check, if i have done anything odd.