automatically flagging of user account
My account was "automatically flagged and temporarily blocked to prevent abuse" and now I am unable to chat.
I had not interacted with the channel except to click the follow button prior to this block being applied. To be clear - there were absolutely no messages sent by me to this channel prior to this block happening. I have since sent an unban request, and am still waiting for a response.
My account now displays "Banned on Linked Account" and searching tells me that 'If a user is seeing this message, they have had another account with their phone/email banned from your chat previously;'
I have never had another account using my current email or phone number. I'm a completely new user to your platform. I used your locate feature and have confirmed that only one account is connected to my email, and I only added my phone number to my account today after this block was applied.
Your anti-harassment ML based system appears to be giving false positives, and needs some work
Platform: Twitch Android App version 12.4.1