Recourse for old suspensions and new features
Since affiliate follow-emotes have come live, I've noticed several streamers are unable to use the new features due to suspensions 3 or 5 or more years old. So much so that some streamers can't even recall being suspended, or the reason for suspension, while maintaining a spotless record since then while consistently streaming for years, maintaining long term subscriptions and teams.
Despite otherwise fulfilling all the requirements for "Instant Upload Eligibility Requirements", they remain locked out of these new features, taunted by a link reading "find out how to regain access", with no further support, as they already meet said requirements to regain accress, condemning them for a long ago sin. Maybe they were ignorant of how words could hurt someone, or maybe they forgot to shut down their stream after it ended, or maybe the even slept on stream, or violated ToS with an alcohol themed stream. In most cases, these aren't vile offenses, and when the streamer perseveres through their just punishment, we should acknowledge their progress and growth, and we shouldn't inhibit their growth by holding these old offenses over their heads. Are you the same person you were 3, or 5, or 7 years ago?
In some cases, these features weren't even on any development roadmap when they were suspended, and rules on Twitch have changed, in some cases, significantly, since then.
I recommend Twitch open a line of communication to these streamers, and not treat them like branded felons like they do now - to allow streamers who have been positive members of the community and who are committed to continuing to grow. Why should they be stopped for something that could be forgiven after such a long time? Having spoken to some of these streamers, their ban appeals are always ignored because they're asking for forgiveness on a very old ban (3 or more years ago). Would it not be in our collective best interest to grant it to them if they have proven themselves?
Must they make a new account instead? That seems ridiculous and unfair. Some streamers have grown communities over many years, even approaching partner levels of success - but unless they breach that elusive threshold, it appears that Twitch has no care for them and will not lift the penalties incurred by old suspensions. They will only consider so if they make partner.
If the streamer wants to maintain the community they have already into a successful partner application, they must do so without the support of new tools that other streamers can use, despite the inordinate length of time between the suspension, and now. The way these old suspensions are currently handled, is a slap in the face of some productive and lovely streamers who have otherwise done no harm, and have been condemned to being second class affiliates.
So I call on Twitch to right this wrong. People grow and are capable of not only change, but to better the world around them, not only from learning from their mistakes, but because they made the mistakes and have learned and respected the boundaries imposed by Twitch, and have been in good standing since their infraction, over a long period.
Exact thing has happened to me, Something that happened on my stream 4 years ago resulted in a 24 suspension. Because of this it's still a TOS violation on my account and unable to use follower emotes or instant uploads or other features because of this. This was 4 years ago, 1 time, something I didn't have direct control over (someone else appeared on my stream)
Old suspensions should expire if you don't get rebanned
I am former Twitch staff and this still affects my account because of a picture I showed on stream in 2015 that looked phallic, it was not actually explicit it just looked like it.
@chucklesw73 I don't even stream lol
This is not my monkey, or my circus, but just something I noticed in the responses to numerous streamers commenting on the announcement of the new features, and having their questions ignored.
That just infuriated me. Injustices, even small ones, get me fuming.
There needs to be some sort of procedure in place for wiping old infractions off of the books. A one-week suspension shouldn't lead to a lifetime sentence. People make mistakes, and we should hold folks accountable when they do. But the fact that there's no way to get an old infraction off of your record is asinine. The author here has more than paid the price for their mistake.
My suspension was alcohol-related, and the one-week ban has been a stain on my channel for three years now. I have quit drinking almost entirely, I have been streaming in good standing for years, and yet there is no chance of getting follower emotes or animated emotes, or even instant emote eligibility, unless I become partnered and reach a level of popularity where Twitch will start caring about me. Now, whenever I ever want to make changes to my sub emotes, I have to be reminded that my behavior as a naïve 21-year-old is why I lost privileges that didn't even exist back then. This giant immortal banner on my Emotes page feels like cyber bullying. Just don't show me the Follower Emotes tab at that point.
Infractions should always have an expiry date or a point where they fall off the record. It's too heavy handed to hold mistakes against people forever