Skip to content
Translate Ideas and Comments
Choose language:
There was an error during translation
← Safety

Constructive feedback on Safety features and workflows

Safety: Feature Request

Categories

JUMP TO ANOTHER FORUM

(thinking…)

adding 2fa to chat as optional filter

Enable 2FA as a chat optional requirement for users to be required to have 2fa before typing in a users stream chat. This would drastically reduce the number of times a banned user will try to evade a ban to harass a streamer / disrupt chat.
On top of this it would drastically increase awareness on 2fa. Being optional it wouldn't force people or streamers to turn it on or use it. This could also help people who have 18+ Mature content streams reduce the number of people under 18 from engaging.

As 2fa already exists within the twitch platform and is required for affiliated/partnered streamers enabling this to a chat setting would be pretty easy for a developer to add into a code

Its already clearly a pretty popular idea
https://twitter.com/ellerows/status/1299393402266628096

How it could look here:
https://twitter.com/ellerows/status/1299403769634000934/photo/1
1,114 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

twitch.tv/MonicaElleRose shared this idea  ·   ·  Report…  ·  Admin →
Completed  ·  Twitch responded  · 

Hey all,

Thanks so much for your feedback and comments on this topic. Today we’re updating our suite of moderation tools by adding phone-verified chat and expanding the settings for email verification, to help Creators better control their chat experience and improve security. Both Creators and Mods will be able to set the verification requirements for a channel and there are varying levels you will be able to set so it best suits your community. Unlike 2FA, which requires you to enter a code each time you sign in, you’ll only have to verify a phone number and/or email once to be considered verified for chat across Twitch. For more information please refer to our blog post from earlier today: https://blog.twitch.tv/en/2021/09/29/securing-your-chat-with-phone-and-email-verification/

We’ve spent many months building, testing and refining this tool, and while this is far from the last update on our roadmap to improve Creator safety, we’re optimistic about the impact it can have in making a safer Twitch. As always we would love to hear your feedback about these changes.
Comments are closed An error occurred while saving the comment
  • JulianJanganoo commented  ·   ·  Report

    get it done twitch! found like 3 of these posts already, it's very popular and needed.
  • Hayes_Cooper commented  ·   ·  Report

    This would essentially make a channel unbottable, while also giving real users even more incentive to enable 2FA and make their accounts more secure, all in one fell swoop. This is a no-brainer, twitch. Make it happen.
  • HonorableSoul commented  ·   ·  Report

    This would be absolutely fantastic, and I couldn't agree more.
  • Erudessa commented  ·   ·  Report

    Only allow accounts with 2fa enabled to watch your stream

    There are a host of problems on Twitch and I feel as though this idea could be a solution to some of the bigger ones.

    I suggest giving streamers the option to only allow accounts with 2fa to access their channel. Make it an option for the individual streamer and make it toggleable.

    In order for this to work, Twitch must do more than just “not allow the user to use chat.” Twitch needs to stop them from accessing the streamer’s channel all together. The same needs to be done for users who are banned/blocked but that is a whole other discussion.

    There should also be a way to have this feature enabled, but with a customizable exemption list so that streamers can still allow their nightbots, moobots, etc access.

    As someone who has faced harassment from a person viewbotting me for 10 months now, this is one of the only solutions I can think of to combat this. By only allowing accounts connected to a phone number to access my page, I would no longer be harassed this way.

    It would also eliminate the problem of people constantly harassing with alternate accounts.

    It would also be a good option for when someone is playing a new game and wants to stop people from using alt accounts to spoil.

    These are just a few benefits I could see coming out of this!

    Please Twitch, it is time to do more to protect your creators. As someone whose issues have been constantly pushed aside, I ask that you consider this solution not just for me, but for every streamer that’s faced harassment as I have.
  • itsKisos commented  ·   ·  Report

    This is such a simple way to up security and add a barrier against harassment that can especially help protect marginalized streamers on Twitch!!
  • MxEmily commented  ·   ·  Report

    We ABSOLUTELY REQUIRE this feature - ESPECIALLY with the new tags being added.

    If Twitch really cares about community safety, it will implement this feature as soon as possible.
  • twitch.tv/MonicaElleRose commented  ·   ·  Report

    Having better accessibility tools helps makes it harder for bad actors to constantly re engage with chat and also keeps the most marginalized creators safe and all streamers benefit from this safety tool.
    I am sad that twitch has seen this post and it has been ignored.

    This post was originally posted as moderation tools and has been moved to safety suggestions but with no mod comments.. just want to have a safer platform and confidence knowing people we banned just don't come back in 30 seconds with a new account.

    https://twitch.uservoice.com/forums/923380-moderation-tools/suggestions/41306257-2fa-chat
  • twitch.tv/MonicaElleRose commented  ·   ·  Report

    Trust and safety is so important on twitch. I would love streamers to be able to control who is in chat.

    The gap between hateful conduct on twitch, harassment and the actual streamer can only do so much.

    I would like a tool like 2FA to be a filter in twitch chat to make sure its unique people typing in chat.

    The policy that exists can get an account banned or suspended when reported, but it isn't preventing a user from circumventing bans and coming back into a chat. And this is where the problem is with users facing harassment on Twitch.
    Currently, no public tools prevent a user from making 30 accounts to come back into a stream and talk to a streamer.

    Follower only modes - more often hurt streamers and community growth and ultimately those banned users will end up back in chat and hurt new people from discovering streamers. 2FA as an optional chat filter helps maintain a communities safety
  • twitch.tv/MonicaElleRose commented  ·   ·  Report

    I want to foster a positive community that offers a safe space and has unique members, I don't want one negative user to make ten accounts get blocked ten times and make ten new ones to harass my community or other communities like mine on the platform (with a catch all email address this is VERY easy to do).

    Having 2fa hugely increases the positive reactions in chat, having this be optional means it is Optional for a streamer to turn on or off.

    This has already been implemented on other platforms like discord.
    Follow only modes I find are very restrictive for streamers growth - I understand them but there has to be a way similar to what I've suggested perhaps to make the platform more engaging, and safer for everyone.

    Reasons I came up with this feature
    - Twitch already uses 2FA
    - Twitch already has chat optional features as an option

  • lee commented  ·   ·  Report

    Exactly like the "Email verification" checkbox, and as it sounds - allow channel owners to require that chatters have 2FA enabled in order to speak in their channel. This would encourage 2FA adoption and go a long way towards eliminating spambots.
1 2 4 Next →