Zoom to time index in users's message log from ban/timeout date on user card.
When I open a user's card from the chat, and can see that they've been banned or timed out, each occurrence has a timestamp on it. Make the instance clickable, and have it zoom to that time index in the message log, even if it was month's ago, so I can get context on what they were banned or timed out for.
This would be GREAT!! I have noticed these timestamps don't always matter.. Example- Timestamp says time of day of action.. however when you try to look up that in the vod playback.. you have to open the vod and randomly seek around in the vod trying to figure out when that was in the vod.. if the vod is 6-10hrs long.. that can be an annoying process.. the actions should be associated also to vod timestamp as well..