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Safety: Bots

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Kick unwanted users/bots from Channel COMPLETELY!

Dear Twitch,

We are now dealing with a new threat of bot accounts. These accounts sit lurking in channel, possibly logging info of either streamers or chatters. They may be using this info for giveaway sniping, or possible future bot attacks, including viewer bots, follower bots, and even spam bots. They sit there and do nothing, they follow us to other streams we host/raid. We ban them, not like they ever say anything, but to prevent them from spreading, we need a way to KICK THEM OFF THE CHANNEL.

Recently had a run in with "Opentwitchbot" whom acknowledges that they are running a bot in other's channels, but never requested permission to do so, instead, they want us to run THEIR command in our channels to make them leave, which isn't possible on our bots, because our bots are not design for that command, nor is it a Twitch command. I don't know what their command is doing, and I certainly don't trust it. When confronting them on the fact that their bot is breaking ToS, they reported me for reporting them. I requested and stated to them several times, their bot is not welcomed in my channel, and they refused to remove themselves until the end of my stream, waiting for me to host someone and latch on to them, thus spreading.

We've all been noticing another set of bots possibly working together, Faegwent ThisIsMyDevAccount and chatdb, they never speak, but they have hundreds if not thousands of followers, they never broadcast, etc etc, what are they doing sitting in our chat? sending info to these followers? that's against ToS. We the broadcasters need an option to kick them from the page, doesn't have to be permanent, they might have an option to hop back on, but I think we should have some sort of captcha security so they can PROVE they are human, and not a bot when rejoining the page!

Banning doesn't do enough if they can still read the chat and gather the info. Reporting seems to do nothing for the past 2 months of reporting them, from MULTIPLE witnesses/reporters. It's about time we have some control over the unwelcome bot accounts.

Help us help you lessen the load!

Sincerely,
A Hard Working Broadcaster, just trying to stop the spread of unwanted guests.
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Nekomancer_Evei shared this idea  ·   ·  Report…  ·  Admin →
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Planned  ·  AdminShimesaba (Product Manager, Twitch) responded  · 

Hi, I know that this is a very late response, but we’re hoping to find time to address this issue later this year. There are a few steps we’ll have to take to solve this problem in a way that will work for all streamers, but we understand the severity of the issue.

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  • TheFrugalStreamerYT commented  ·   ·  Report

    Here's the latest batch of bots I've had to deal with:

    decafsmurf
    woppes
    commanderoot

    Some of the others I haven't seen in a while, but these have been in my channel for the last few weeks and it is annoying. Twitch needs to shut these accounts down.
  • Cobmob commented  ·   ·  Report

    I am also fed up with these unwanted bots in my channel. Twitch I love you for the possibilities you give us. So please finally address this problems, because the situation with these bots is getting worse. Right now, I am not live, just prepared the tools for the stream and already the annoying "decafsmurf and electricalskateboard" are appearing in my viewer list! I dislike having a bloated viewerlist that screws with my analytics.
    More importantly Twitch Guide holds us responsible for whats going on in chat and for whats happening to our fellow streamers when we decide to host or raid them. While this should be a pleasant surprise for the affected streamer, they will receive also these bots in their channel. This is about to become a real pandemic and reporting them effectively is not working out, as you can see by the comments under this article made one year ago. We know you work hard, but please give us means to protect our channels, viewers and other streamers. For a healthier future on Twitch. This is important!

    Thanks for the consideration
  • Vierdz commented  ·   ·  Report

    Please give us a boot option, Twitch. This suggestion is over a year old and still is popular.

  • ZiggyOwl commented  ·   ·  Report

    100% agree with this for new streamers who are trying to make a good name and not be known for using bots. We should be allowed to kick out people that we don't want in our channel. I get they think views and all that stuff. But man when people find out you have a bunch of bots in your channel they lose alot of respect. I really hope they let us kick people out this is one thing i been wanting for awhile.

  • Alice_Mayami commented  ·   ·  Report

    After getting rid of 2 of these bots i immediately ended up with 2 more bots.. Jade_Elephant_association and Decafsmurf.. For the love of god twitch, do something already.

  • WoopVonWoop commented  ·   ·  Report

    I am sick of this, the people who run these bots gets so upset and threaten to report you if you dare say anything about them. How is this not a form of organized harassment and theft?
  • Keith / Dulayne commented  ·   ·  Report

    This definitely needs to be addressed for sure! I do not let them bother me I just ignore the. However it is still frustrating to see that it appears to be the case, that no action to remove them happens.

    We as users should not have to deal with them, Twitch need to be more proactive on dealing with them
  • Alice_Mayami commented  ·   ·  Report

    If you go to commanderroot and lanfusions channel they have in the description a command or a script that helps you remove them from your chat which i found useful, but i haven't been able to get rid electricalskateboard and electricallongboard, I actually had electricallongboard come into my chat one time after i asked him to remove himself and he started harassing me while i was streaming. We need a way to kick people from our channels.
  • Shufunk commented  ·   ·  Report

    slocool
    mattmongaming
    cutehealgirl
    shoutgamers
    electricalskateboard
    electricallongboard
    commanderroot

    Those are always in my channel. Two of them officially are host bots that i never asked to visit in the 1st place. One of those acounts are related to a "small stream supporter". The rest I have no clue who they are but i have seen them all in almost every channel i visit! Either that whole list will be in other channels or at least the electricalskateboard account is in EVERY SINGLE CHANNEL. Had a friend of mine open a new twitch account to stream with. Not even a second after starting up the stream electricalskateboard shows up! electricalskateboard itself is pretty much in every single channel on twitch including partners and official channels run by twitch! What is the reason? It's annoying when you go to your stream summery page and see "12 chatters and 3 viewers" during your last session.

    There seriosly needs to be a kick/ban feature for the IRC part of chat. Banning somsone does not prevent them from logging everything in chat. Kick/Banning from IRC will help prevent chat logging unless they find another way to log chat but i just don't want to see nothing but bots in my channel. The only bots that should be in my chat are 2 of them which one of them is registered by me and it uses streamlabs chatbot as it's brain and then there is botismo which allows me to relay twitch chat to discord. That is about it! Overall when i see me and the 2 other names in my "viewer list" I know for a fact those are legit bots i control and anyone else i see are actual legit lurkers which i do know my loyal lurkers.
  • MrEMeatshield commented  ·   ·  Report

    Agreed. Change the way bans work and have banning someone remove them from the channel and be unable to return as well. Simply muting unwanted people / bots accounts doesn't really do anything.

    It's like every month there's a new bot account. Next thing you know all streams will probably have 10 viewers each, and all of them will be bot accounts. On top of that, going to the channels of these accounts, and you just see people asking for "Follow for Follow". I personally don't think that sort of practice has any room on the platform. It's not the same as actual networking with like-minded streamers.
  • Anonymous commented  ·   ·  Report

    Please fix this issue. Like you guys, I get the user ElectricalLongboard in my chat all the time and a user called CuteHealGirl who just sits and lurks whenever i go live. Please do something about this twitch
  • Solidus66 commented  ·   ·  Report

    did someone find the way how to kick those bots?
  • hazencruz commented  ·   ·  Report

    we for sure need this. I've banned these guys but they still lurk my channels. I want them gone.
  • Anonymous commented  ·   ·  Report

    yea i have just been bot followed and as i just started out streaming some scum bag decides its ok to bot follow to enter the 75 follower give away this enfuriates me to the point where i can not be botherd to stream anymore before i loose my temper big time. twitch is usless no help and no options to remove these scumbags.
  • WjsnW commented  ·   ·  Report

    Still the existence of Electricalskateboard in all the books I watched.
  • southernbelle0927 commented  ·   ·  Report

    I mod for a number of streamers, and electricalskateboard is in ALL of their channels plus quite a few where I'm just a viewer. We've reported it, but to no avail. I agree with the other commenters that we need an option to permanently kick any bot that's uninvited.
  • McVeganPants commented  ·   ·  Report

    I agree wholeheartedly! I have reported Electricalskateboard, but if Twitch won't do anything about getting rid of these accounts, the least Twitch can do is give broadcasters the ability to get them out of our own channels.
  • Mockduck commented  ·   ·  Report

    Yeah, this is something they will have to do in the future. Having these bots stick around in the Viewer list is an awful experience.
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