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Safety: Bots

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Kick unwanted users/bots from Channel COMPLETELY!

Dear Twitch,

We are now dealing with a new threat of bot accounts. These accounts sit lurking in channel, possibly logging info of either streamers or chatters. They may be using this info for giveaway sniping, or possible future bot attacks, including viewer bots, follower bots, and even spam bots. They sit there and do nothing, they follow us to other streams we host/raid. We ban them, not like they ever say anything, but to prevent them from spreading, we need a way to KICK THEM OFF THE CHANNEL.

Recently had a run in with "Opentwitchbot" whom acknowledges that they are running a bot in other's channels, but never requested permission to do so, instead, they want us to run THEIR command in our channels to make them leave, which isn't possible on our bots, because our bots are not design for that command, nor is it a Twitch command. I don't know what their command is doing, and I certainly don't trust it. When confronting them on the fact that their bot is breaking ToS, they reported me for reporting them. I requested and stated to them several times, their bot is not welcomed in my channel, and they refused to remove themselves until the end of my stream, waiting for me to host someone and latch on to them, thus spreading.

We've all been noticing another set of bots possibly working together, Faegwent ThisIsMyDevAccount and chatdb, they never speak, but they have hundreds if not thousands of followers, they never broadcast, etc etc, what are they doing sitting in our chat? sending info to these followers? that's against ToS. We the broadcasters need an option to kick them from the page, doesn't have to be permanent, they might have an option to hop back on, but I think we should have some sort of captcha security so they can PROVE they are human, and not a bot when rejoining the page!

Banning doesn't do enough if they can still read the chat and gather the info. Reporting seems to do nothing for the past 2 months of reporting them, from MULTIPLE witnesses/reporters. It's about time we have some control over the unwelcome bot accounts.

Help us help you lessen the load!

Sincerely,
A Hard Working Broadcaster, just trying to stop the spread of unwanted guests.
1,004 votes

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Nekomancer_Evei shared this idea  ·   ·  Report…  ·  Admin →
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Planned  ·  AdminShimesaba (Product Manager, Twitch) responded  · 

Hi, I know that this is a very late response, but we’re hoping to find time to address this issue later this year. There are a few steps we’ll have to take to solve this problem in a way that will work for all streamers, but we understand the severity of the issue.

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  • MrEMeatshield commented  ·   ·  Report

    Either way, we do not want your or any other bots in our channels and want a way to Kick them permanently.
  • Anonymous commented  ·   ·  Report

    Hi,

    You guys don’t seem to really understand how these bots work. I run one of these and I’m staying anonymous.

    #1 - Joining IRC channels on a mass scale does not violate ToS nor is against the Developers Agreement. Simply idling in a channel is also not a privacy breach, if you’re not aware, your chat is public and therefore falls under public information. HOWEVER, if we were to talk or spam your chat, then we would, and we would also need broadcaster permission as a bot to join, fortunately we don’t, I personally on mine do actually not use your data, none gets stored, this is simply an experiment and sometimes I test my spam filters on a live message feed or just see how they react and perform on a mass scale, no messages are actually saved, however. I cannot speak for the other bots.

    #2 - We cannot “hack” you from us simply in your chat, we’re no different to a user connected to your chat.

    #3 - We are actually not viewer Notting. To shed some light on this, twitch have two separate counts, they have a charter count and a viewer count, your viewer count is determined by the number of clients actively downloading your video, whereas your chatter count is the number sitting in your chat room.

    #4 - It got gifted a sub? That’s unlucky. Twitch need to fix their algorithm.
  • 5uberpwn2 commented  ·   ·  Report

    Well, I was seeing here if anything happened to get fixed with this bot thing, but lo and behold, that doesn't seem to be the case. I can add one more name to the group that I found aside from this.

    philderbeast

    I don't understand how this isn't fixed yet. This is crazy dude. I just want these bots out, because they create false follows and stuff, and it's demoralizing.

  • ProdigyChaos commented  ·   ·  Report

    Does twitch not care? Like what still no official post from Twitch on this thread. These bots are annoying and ruin small streamers, I don't know how many ppl come in and leave that are turned off to seeing all these fake bots, because they feel the streamer is allowing them to sit and lurk, even when it's out of our control and adds no viewer count. It's really dumb that Twitch has not responded like they even care.

  • Wauled commented  ·   ·  Report

    commander root and all them actually help i tweeted out a problem and they helped me @wau1ed on twitter

  • Wauled commented  ·   ·  Report

    i was also hacked the other day by them they used my card

  • Wauled commented  ·   ·  Report

    i was follower botted here is the names chickensoulv37 ooshooterc72 buffarmorj96 boomingshieldr45 echoefatel02 omegaswordx68 uglyoblivionh18 enumpilots31 enumbuilderb06 solarshooterv36 internaltempests18 omegaswordn89 fazedemonc17 divineskulls85 radiodesignr63 omegablackholes58 divinecreaturec10 fazedemonb04
  • Martin Kusa commented  ·   ·  Report

    Yes Twitch please do something about these chat analysis bots. They are violating our privacy by logging key words, of poplular products, or even buisnesses. And then selling that info for thousands if not hundreads of thousands of dollars, to companys who in turn use that information to adjust and sell their products. Its messed up!!!
  • Doki commented  ·   ·  Report

    CommanderRoot and decafsmurf are two I see almost EVERYWHERE, regardless if stream is online or offline... These guys are annoying and IP banning/tracking may have to be resorted if they also get banned and create more accounts often
  • RizzoMF commented  ·   ·  Report

    With the ability to mass gift subs, these bots are even worse to have in chat as they can suck up gifted subs and never appreciate them as a regular viewer might. I am going to work on this list today to keep them out of my channel best I can and I am spreading the word. This needs to end.
  • Anonymous commented  ·   ·  Report

    yghosttown is the same follow for follow as this account as mwmwmwmwmwmwmwmmwmwmwmwmw. This account was in my chat list yesterday. I think his old account got banned, i think. there is nothing we can do about this especially when people make new accounts almost every month to bot follow.
  • SkyyDracone commented  ·   ·  Report

    apricotdrupefruit
    p0sitivitybot

    some new ones that seem to be in with commanderroot, but it does seem weird that they aren't counting as views. I just started out and I had five of the previously mentioned viewers but my total view count was 2. I have talked to one of those 2 views I had and I'm pretty sure he's real, but I'm not sure what the other view was counting because the other viewers in my viewer list are the possible view bots being listed.

  • Phozonn commented  ·   ·  Report

    YES. What's going on with all these Lurking bots. Stop em
  • Anonymous commented  ·   ·  Report

    How many votes does this need before twitch actually does something?
  • Jarminx commented  ·   ·  Report

    I wholeheartedly agree with all of the above and most of the below statements.. It's a pain in the butt to have to sift through a wall of bots doing who knows what just to find the legit viewers. And then, I have an announcer on my own bot for my channel that congratulates people when they "rank up" in chat by being there so many hours.. Terrible thing to see when there's a line of bots that pop up with that ranking in the chat.

    Also, a full kick from the channel option would not only help with the bots, but make it harder for stream snipers to continue to snipe streamer's channels. So this would actually fix two issues instead of just one.
  • anon commented  ·   ·  Report

    Electricallongboard
    Electricalskateboard
    Commanderroot
    faegwent
    thronezilla
    jade_elephant_association
    decafsmurf
    bananennanen
    slocool
    himekoelectric
    lanfusion
    Shoutgamers
    cogwhistle
    0_applebadapple_0
    woppes
    V_and_k
    mwmwmwmwmwmwmwmmwmwmwmwmw
    zanekyber
    skinnyseahorse
  • Bleep commented  ·   ·  Report

    Implement the IRC command kick which removed the user from the channel (user mode +b) and prevents then from logging back on. This can help not only to remove pesky bots but also general users who are acting inappropriately that you don't want to send to another channel (e.g. raiding).
  • Anonymous commented  ·   ·  Report

    having this problem, completely fucks up my nice viewer loyalty leaderboard and its really fucking annoying, please twitch I BEG OF YOU, DO SOMETHING ABOUT THIS!
  • Anonymous commented  ·   ·  Report

    Our problem is that they have made user names that show at the top of the list and spell out racial slurs. Anyone that clicks on the viewers list see's it at the top.
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