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  1. This is not to take away from the improvements that have already been made, and are being implemented. The work that is being done is greatly appreciated.
    However, further change is needed to better protect streamers for banned users. Merely preventing chatting is not enough to deter harassment, stalking, or intrusive bot behavior.

    Most people are aware that measures often can be circumvented, that is not an excuse for the lack of protection that currently exists.
    Streamers need a way to completely cut off a user from content. I believe the proposed measures are reasonable, and will also provide protection…

    1,546 votes

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    Partial Release  ·  mouse responded

    We are happy to announce that we have released an update that addresses some of these points.

    Channel Banned users will no longer be able to view the chat, and they will also be removed from your Chat list. There is an issue that has caused us to pause this temporarily, but we expect a fix to be out very soon – stay tuned to the Twitter thread below for the update.

    Additionally, if you Block a user, they will not be able to subscribe or follow, and Blocking them will automatically unfollow them.

    https://twitter.com/TwitchSupport/status/1243643979897417730?s=20

    How to Block a user: https://help.twitch.tv/s/article/how-to-manage-harassment-in-chat#BlockWhispersandMessagesfromStrangers

    I will leave this topic open for your points about being unable to fully view the remaining content of a channel, and account creation.

  2. IP Ban makes it possible to permanently ban a user with the same IP Address, thus not allowing them to crate other account to try and troll/spam, etc.

    904 votes

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    We apply IP bans in Chat based on users’ Moderation actions in certain cases. We don’t currently plan to publicize the logic we use because we think it would make it easier for bad actors to bypass the restriction.

  3. Please allow streamers to remove people from their follower's list. As a small streamer, I struggle with trolls, and I have made many streamer friends who have had the same experiences as me. On more than one occasion I have banned a troll from chat and had them return with upwards of 3 other accounts, sometimes even up to 10 or 15 other accounts during one stream. (Keep in mind my average stream is about 2.5 hours, and I try my best to not acknowledge or encourage the trolls at all, I just ban them and move on.) They follow…

    603 votes

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    Partial Release  ·  mouse responded

    You have a lot of different suggestions here, the latter of which have not been implemented so I will leave the topic open, but I wanted to let the thread know that we have recently released the ability to remove followers from your list by Blocking them.

    https://twitter.com/TwitchSupport/status/1243643979897417730?s=20

    You can see how to Block a user here: https://help.twitch.tv/s/article/how-to-manage-harassment-in-chat#BlockWhispersandMessagesfromStrangers

    Additionally, you can see your channel Banned Chatters in your Moderation Preferences in the Dashboard

    https://dashboard.twitch.tv/settings/moderation

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