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Safety

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Safety

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  1. If a user submits an unban request and a moderator makes a comment this information is not stored in their user card. The content of their unban request should appear in their chat history in some capacity, and the moderator's response to the unban should appear in the "Mod Comments" section. Record keeping and communication between mods and streamers is crucial to the safety of a channel.

    137 votes

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    5 comments  ·  User Card  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Please log the held restricted/monitored messages from suspicious users like automod comments are logged.

    Due to the nature of a lot of traffic in large channels, messages in the Suspicious Users widget in mod view expire leaving banned users logs empty with only the message prompting you to go to the mod view widget and who banned them.

    This potential oversight not logging the actual message could lead to another mod seeing a user banned for no reason if the banning mod fails to leave a mod comment or the offenders username isn't an obvious tell to a ban evader.

    32 votes

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    5 comments  ·  User Card  ·  Flag idea as inappropriate…  ·  Admin →

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  3. It would be very useful if mod logs showed timeout and banned messages under the 'bans' and 'timeouts' tabs so mods don't have to scroll forever though their messages trying to find why a user had a past ban or timeout. Since mods can't put a reason why someone is banned or timed out for every user they moderate. Especially in a high traffic stream.

    25 votes

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    3 comments  ·  User Card  ·  Flag idea as inappropriate…  ·  Admin →

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  4. There is a glaring loophole in chat history logging that has been present for years since the chat logging system started. It involves changing your name via Twitch's name change feature. Once someone has changed their name, you can no longer reliably pull up their entire chat history. It is effectively halted for the old name, and wiped for the new name so long as you do not have their original name.

    I'll try to explain this as simple as I can.

    Let's say I have actual years of chat logs under the name "desertp" on "examplechannel"
    https://www.twitch.tv/popout/examplechannel/viewercard/desertp?popout=
    All of…

    19 votes

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    3 comments  ·  User Card  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Implementing a flagging/warning system would probably be too complicated, so in the meantime I regularly add "Keep an eye on" messages via Mod Comments as a reminder to myself and also to inform other Mods that a user has been flagged because they caught my attention - just not negatively enough to warrant banning them right away.

    It would be nice to have a Log/Record of Mod Comments being added to a User Card because there's no way of knowing unless a Mod specifically communicates that they did so, or you happen to find out by opening the specific User's…

    8 votes

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