The “block” function is the greatest exercise of power in chatting on twitch. This feature has the function of eliminating spam bots, political propaganda, and other obviously harmful entities that make comments knowing that they will be blocked.
However, I think there is another side to this feature. This is the “monster-making machine” aspect. First of all, except for comments that are intentionally blocked as mentioned above, the first thing a blocked person does is to create a sub-account. I’ll skip the discussion of whether this in itself is a good thing or a bad thing, as that is not the purpose of the message I want to convey. First of all, we can see here that the “block” function does not work at all. The detailed mechanism will be explained later, but at this point, the user feels as if he or she has been attacked in some way. At this point, users can either say, “I did something wrong, so this block is reasonable to some extent,” and start chatting normally again, or they can say, "This block is unfair, and I’ll stick to this distributor and attack him. In the case of the former, the person will chat again without worrying about the block and with some degree of remorse. In the case of the latter, the person will continue to sticky and attack the distributor until he or she is satisfied.
But there’s more to it than that. One day, the former person’s account will suddenly stop, and a notice will be sent to his email address, stating that his account has been suspended for "repeatedly circumventing chat bans. The user who felt attacked for free will now get a follow-up from the management. Twitch uses every conceivable kind of bot to prevent people from “repeatedly evading chat bans”. They can even identify a sub-account just by changing the email address link. The reason for this, I assume, is to prevent the creation of sub-accounts for “people who are obviously harmful and know they will be blocked,” as mentioned above, but the effect extends to people who have been blocked for mere comments.
In this way, Twitch has built a system to chase down people who have been blocked over and over again. By chasing after people who have been chatting with some degree of remorse, they have succeeded in creating the “this block is unfair, and I’m going to stick to this distributor and attack them” monster mentioned above.
Now, let me explain why people feel attacked by this block function. First of all, people other than the “obviously harmful and knowingly blocked” people mentioned above are not intentionally misbehaving, for example, if they are tempted to put up ASCII art in the chat room and play a prank, or if they are hungry or have a fight with their girlfriend and are in a bad mood. For example, if you’re in a bad mood because you’re hungry or you’ve had a fight with your girlfriend, you might react to an attack that you would normally overlook and end up fighting in chat. Of course, this is not the only case where people violate the community guidelines, but there are many other cases where people violate the community guidelines not intentionally, but because they have to. This may seem intentional from an objective point of view, but the people themselves act in such a way because they have to. And even though the probability of this happening is low in twitch, which is watched by tens of millions of people, there is a certain number of people who act this way because the denominator is large. There is no malicious intent on their part. However, the twitch system does not consider whether there was malice or not. If you are blocked, you can’t even see the comments. In other words, it means that you are banned from the community. Users enjoy not only the delivery of the distributor, but also the sense of community unity and chatting with the community. It means a permanent and almost irreversible ban from all of that. (There is a recently added feature that allows you to request to be removed, but it’s so limited that very few people actually do it.) No matter how sorry the user is, no matter how much he regrets his actions, the result will be the same. No matter how sorry the user is, no matter how much he regrets his actions, the result will be the same: he will be locked in the same blocking cage as the spambots and political propaganda accounts, with little to no chance of getting out. Blocking deprives you of the greatest enjoyment of streaming with the community. When someone who has been watching for months or years is blocked, the sense of loss is immeasurable. You have to admit that the loss is your fault. I think it’s not hard to imagine that there are few people who would continue to watch a feed where they can’t comment or chat. There is such a heavy meaning to not even showing comments. Now that you’ve seen this, I’m sure you understand why you might feel attacked.
Also, psychologically speaking, if you ask people to choose option A and option B, 80% of them will choose A, while the remaining 20% will choose B. This has been proven in various experiments. This has been proven in various experiments. In other words, even if you tell people to follow the community guidelines, 20% of them will not do so without any ill will. Banning them permanently from the community without any extenuating circumstances is too extreme in some respects. In addition, there are almost no people who read the community guidelines thoroughly before commenting, and the rule of twitch is "follow common sense. However, common sense varies greatly by region and backbone. In other words, common sense differs greatly from person to person. Even in the case of failures due to these cultural differences, Twitch’s answer is
The response to even a failure due to such cultural differences is permanent banishment from the community with no room for extenuating circumstances, which also feels extreme. These make users who are not “obviously harmful and commenting knowing they will be blocked” feel attacked.
Here I would like to suggest some alternatives to blocking. First of all, while keeping the name “block” intact, the function could be changed to a one-year ban at the very worst, and a system that determines whether the new “blocked” person’s expression is an excessively malicious spambot or something else, and if so, block the person as before. Also, instead of blocking people out of the blue, the new system allows users to create sub-accounts for a week at first, then a month, then a year. If the system encourages users to reflect on their actions and structure their accounts, rather than forcing them to create sub-accounts, it will make people who violate the rules without malicious intent reaffirm the rules and reflect on their actions. In addition, the blocking feature of not being able to see comments is excessive in some respects, because in the state of excitement after being blocked, the reaction of the chat at the moment of being blocked may cause rage, so not letting people see comments for an hour after being blocked, or even permanently, is It is excessive. It would also be effective to make the unblock request in the form of a chat so that the user can show remorse and reconfirm the rules, rather than just once. It would also make a big difference if there was a cushion, such as blocking those who attack the distributor or moderator.
The above is my opinion, and I’m waiting for feedback and reactions from those who read this.

I'd really love to have a content warning system similar to the tag system. It would auto-populate based on the current game or let streamers add warnings for Just Chatting or Talkshow streams. I'd prefer the system to be more opt-in than a popup every time you enter a stream. It would have a button near the category and tags part of the UI that reveals relevant warnings. It would be super nice if it could be user configurable to display a pop up only if a user navigates to a stream that contains a warning they've chosen to be alerted about.

Streamers with a stream deck have the ability to create a panic button that will do a slew of things. Turning on sub mode, slowing chat, clearing chat, setting a stream marker, capturing a clip for documentation.

What if an sos command was created to do that for streamers that don't have the ability to have a stream deck?

Currently the answer is to end stream until the hate raid ends. But what isn't being realized is that the streamer ending the stream is giving the hate raiders exactly what they want. With a command that controls tools twitch has already given us (stream marker, slow chat) it puts us back in control. Even a moderator can throw that command in chat and push forward more momentum, showing these hate raids that we are in control of our own stream.

There is a clear and present epidemic of bot accounts on Twitch (eg: The innumerable 'hoss_###' accounts) harassing streamers and viewers on Twitch, especially smaller content creators.

These bots are using a malicious third-party extension which can capture and log users' IP addresses whenever said user clicks on their name in chat, to view information about them as a user or views their channel.

Since the report feature currently requires clicking on a user's name, this exploit undermines users' ability to moderate and combat these bot accounts. There are ways of banning these users directly from chat, such as Nightbot, but this does not solve the problem as the users themselves still exist and cannot be reported without potentially falling victim to their exploit.

Implementing a separate web form to report users by their username, here in the Twitch Support pages, would assist greatly in ensuring these malicious actors are identified and properly taken care of.

"Under attack mode" to get rid of all bots.

Twitch should introduce an "under attack mode" similar to the one in Cloudflare that many sites use. If you are exposed to an attack by bots, you switch on the attack mode and everyone who then tries to reach the site must first solve a captcha (in twitch cases, everyone who wants to write in the chat). Then all bots will be filtered out.
When the attack is gone, which is usually 20min-30min, this mode is turned off and everything is as usual again.

This is better than having your stream ruined with spam.

Many ideas have been discussed here about adding 2FA as a next level security for accounts to verify they're legit and not just a spam bot account and chat. (See: https://twitch.uservoice.com/forums/933812-safety/suggestions/41306257-adding-2fa-to-chat-as-optional-filter)

What I propose here that is different those ideas is adding a CAPTCHA solver puzzle for people who want to follow a channel. And I'm not talking about those silly Text Based CAPTCHA solver puzzles that are distorted with upper and lower case characters and other things, but an image based CAPTCHA solver puzzle.

1. New followers will have to solve a CAPTCHA, a One-time Only process before the follow goes through.

2. Non-Followers sending chat messages to channels will have to solve a CAPTCHA in order to post messages in chat, and is NOT One-time Only, and will have to redo a CAPTCHA every 45 Minutes.

3. Regulars, VIPs, and Subscribers are immune to needing to solve a CAPTCHA portal to post messages in chat, providing they have verified their email and phone number on their account, and that their accounts are older than 90 days, and already completed a One-time Only CAPTCHA portal.

With these 3 things, this will mitigate the most common types of abuse, bot spams, bot follows, hate raids, etc... Requiring the user to solve a CAPTCHA portal would need to be an essential feature globally enforced to prevents these things happening on the platform in light with what's going on with all the hate raids that are going on, it would also enhance safety of its users on the platform from abuse, harassment, etc...

Given the widespread use of hostile bots on Twitch right now by bad actors, particularly those targeting LGBTQIA+ and BIPOC communities, it would be great if we could have a RegEx pattern block/ban/follow restriction option. A number of the accounts being spun up for the purpose of harassing and stealing the identities of streamers have consistent name patterns, and being able to issue a regex block/ban on those patterns would be useful.

This sort of feature would obviously be something that streamers would have to use at their own risk. Overly inclusive block/ban patterns could potentially limit legitimate viewers. But for those of us who are more tech savvy, this could be a massive time-saver.

On the same broad thrust, the ability to add users to a whitelist so as not to unfairly impact existing supporters of a channel, and either a temporal or behavioural filter which automatically adds users to a channel's whitelist would be useful. This could be a more effective approach than the current "followers only" or "subs only" chat options. More fine-grained control on the white-listing process would be appreciated.

For example:
Whitelist on account age
Whitelist on x minutes/hours/days follow age
Whitelist on x minutes/hours/days without mod action in <max> other channels
Whitelist on x minutes/hours/days without automod action in current channel
Whitelist on x minutes/hours/days without automod action in other channels

This could perhaps be branded as an "advanced mod tools" option which can be unlocked by the streamer at the account level so those comfortable with the existing system could use that, but those needing more nuanced tools could have such systems made available on request.

Greetings,

I am unable to find where to submit feedback about reports of streamer violations not being acted upon. That is, Twitch's platform moderation ignoring reported TOS violations. There needs to be a way to contact someone higher up when this is occurring.

The specific reports being ignored are of streamers violating the "Nudity and Attire" rules in Just Chatting, some every stream, whoever is receiving reports of this is not doing anything because the streams continue without being moved to Pools, Hot Tubs & Beaches category.

Please get better moderators.

"For all streamers, you must cover the area extending from your hips to the bottom of your pelvis and buttocks."

https://www.twitch.tv/p/en/legal/community-guidelines/sexualcontent/#nudity-and-attire

"Creators that have chosen swimwear that is allowed under the “Swim and Beaches” contextual exception to our standard Nudity and Attire policy must stream into the Pools, Hot Tubs & Beaches category. If you do not appropriately categorize your stream you may be moved into the Pools, Hot Tubs & Beaches category."

https://help.twitch.tv/s/article/pools-hottubs-beaches/#right

As a mod for an LGBTQ+ and trans streamer, we have been hit with a ton of followbots coming in and spamming chat with hateful intent. I had an idea for a command that would ban all accounts that have followed in a recent timeframe.

For example, (/banall 10) would ban all accounts that have followed in the last 10 minutes. This would greatly reduce the amount of time that moderators have to spend on banning all accounts separately. I spent an hour last night doing so, and while I had backup to monitor chat, I know that many smaller streamers might not have that luxury.

In addition, a way to select multiple usernames to ban/report would greatly improve the interface, as we could then at least try to keep up with the fake accounts, and keep our communities safe.

Having a leveling system that streamers can set the parameters of leveling So that the streamer has more control over there stream bassed on the level of that person thats in there, the nore they chat and interact the higher the level goes, also makes it easier for mods knowing if they have been in there bassed on the level rather than looking at when they followed, the streamer can even set perks for that viewer when they reached a level in the channel, this if more for putting guildlines in place to safe guard the channels plus make it fully customizable experience for viewers

Viewers will level up bassed on being in chat and talking and interacting.