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Safety

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Safety

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  1. I would like to propose that Twitch implements much stricter rules surrounding username creation and the terms which are allowed to be used in usernames. Users are still allowed to create usernames which are hateful, sexually explicit and degrading, despite this behaviour being against the Twitch Community Guidelines.

    I appreciate that moderators and streamers are able to ban and report these accounts, but stopping this behaviour should NOT be the sole responsibility of content creators and their team. Furthermore, this method merely addresses the problem AFTER it has already happened. We need Twitch to implement a system which can identify…

    636 votes

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    13 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  2. I would love a global moderator role for twitch teams (that the twitch team leader could assign), so they can work or moderate in any of the team members chats.

    194 votes

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    4 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  3. Given the existing infrastructure behind the (1) first-time chat callout experiment, (2) non-mod chat delay, and (3) automod caught message queue:

    There should be a toggleable setting where the initial message of any newcomer to chat must be approved by a moderator for that and any subsequent messages to appear to non-mods. Thus, this would limit the ability of newcomers to send messages without prior approval.

    Not only would this reduce how many eyes see hateful messages from human accounts, it would neutralize spambots from having their messages show up to non-mods -- a useful step in responding to the…

    134 votes

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    2 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  4. Given the widespread use of hostile bots on Twitch right now by bad actors, particularly those targeting LGBTQIA+ and BIPOC communities, it would be great if we could have a RegEx pattern block/ban/follow restriction option. A number of the accounts being spun up for the purpose of harassing and stealing the identities of streamers have consistent name patterns, and being able to issue a regex block/ban on those patterns would be useful.

    This sort of feature would obviously be something that streamers would have to use at their own risk. Overly inclusive block/ban patterns could potentially limit legitimate viewers. But…

    93 votes

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    7 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  5. Enable 2FA as a chat optional requirement for users to be required to have 2fa before typing in a users stream chat. This would drastically reduce the number of times a banned user will try to evade a ban to harass a streamer / disrupt chat.
    On top of this it would drastically increase awareness on 2fa. Being optional it wouldn't force people or streamers to turn it on or use it. This could also help people who have 18+ Mature content streams reduce the number of people under 18 from engaging.

    As 2fa already exists within the twitch platform…

    1,090 votes

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    76 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  6. Block users banned from a channel from joining a raid from the channel the users are banned from to the raided channel, and also not notifying the banned users the name of the raid target channel (specifically the notification appearing on the top of the chat when the raid is about to happen).

    As with a raid, the raiding streamer will be in the chat of the raided channel, and the raiding and raided channels usually have related communities, malicious users can use this opportunity to continue harassing the streamer or spreading damage to related communities, despite being banned from…

    15 votes

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    2 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  7. Moderators on the browser and desktop versions of twitch have incredible access to moderation tools such as mod icons, mod view etc. this makes handling larger chat rooms incredibly easy for a group of mods working together.

    Unfortunately I, like many others, am in a position where I am a mod for a larger community, yet am often on the go and find myself using mobile twitch far more often than desktop. This makes it so much harder to keep chat under control, as the current moderation process on mobile is utterly laughable. Messages that would be deleted instantly if…

    51 votes

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    5 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  8. Every game that is released is released with an ESRB rating determining its appropriateness for various audiences. Twitch already collects these ratings when they add new games to the platform.

    Now streamers have the option to turn a "Mature" warning for their content, but rarely is a streamers content always Mature, or always all-ages-friendly.

    Given that Twitch has this information, it would be a great help to many if depending on which category you are streaming to, it automatically enables or disables the Mature filter based on the ESRB rating of the game.

    For non-gaming categories, some could easily be…

    18 votes

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    1 comment  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  9. Many ideas have been discussed here about adding 2FA as a next level security for accounts to verify they're legit and not just a spam bot account and chat. (See: https://twitch.uservoice.com/forums/933812-safety/suggestions/41306257-adding-2fa-to-chat-as-optional-filter)


    What I propose here that is different those ideas is adding a CAPTCHA solver puzzle for people who want to follow a channel. And I'm not talking about those silly Text Based CAPTCHA solver puzzles that are distorted with upper and lower case characters and other things, but an image based CAPTCHA solver puzzle.

    1. New followers will have to solve a CAPTCHA, a One-time Only process before the…

    9 votes

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    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make users use bits to send unban request, and giving the streamer the option to select the custom amount of bits.

    So even if the streamer denies the appeal, they still keep the bits.

    6 votes

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    2 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  11. in response to the plague of hate raiding, there should be a button that allows you to block a raid removing all those who came over form your stream and give you a popup that asks if you want to report that streamer and possibly their chat. this should apply to hosts as well.

    7 votes

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    1 comment  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bot spam, bulk follows, etc. have always been a problem but it seems that this is only growing more prevalent as time goes on. Additionally, the phenomenon of troll raids has been something I've become more aware of over time and suspect is growing as well.

    Having a feature where streamers and moderators can bulk select users based on criteria (e.g. follow age, view time, joining from a specific raid, message pattern posted in chat, user name, etc.) and then use a single action to report and ban / timeout / block users would be immensely helpful in combating these…

    13 votes

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    4 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  13. There needs to be a change with in twitch as there has been multiple profiles with problematic pictures that are grounds for banned. There needs to be a implementing of a non-approved stage for profile pictures followed by a approved stage so that way we don't have problematic grounds when someone's profile picture shows up in someone's stream during a game or such ex being marbles. Because this brings up problems for the streamer were we have to take even more steps to avoid being flagged or banned for something we ourselves didn't display. This includes but not limited to…

    17 votes

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    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  14. A raid-allow whitelist of channels, that is toggled on/off, will allow streamers to control the channels that are allowed to raid, removing one of the current threats to safety for marginalized communities trying to operate on Twitch in the context of hate raiders often performed by bot accounts.

    5 votes

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    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  15. As a mod for an LGBTQ+ and trans streamer, we have been hit with a ton of followbots coming in and spamming chat with hateful intent. I had an idea for a command that would ban all accounts that have followed in a recent timeframe.

    For example, (/banall 10) would ban all accounts that have followed in the last 10 minutes. This would greatly reduce the amount of time that moderators have to spend on banning all accounts separately. I spent an hour last night doing so, and while I had backup to monitor chat, I know that many smaller…

    4 votes

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    1 comment  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  16. This is directly copied from the proposal update from Jambo, which states as follows:

    "Twitch Safety Support - Update Proposal by Jambo

    1. UPDATED REPORTING TOOL
      Twitch’s reporting tool is outdated, and needs to be revamped. The biggest suggestion for this is to have a lesser detailed reporting still available on profiles but provide a link to something similar to submitting a ticket, but will allow the user to submit images as well as links (currently images cannot be uploaded with a report) be marked ‘high priority.’

    2. HAVE A DIRECT CONTACT EMAIL ADDRESS FOR PARTNERS
      Along with an updated reporting tool,…

    105 votes

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    6 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  17. When accounts are banned, they should not be able to see the stream at all. This is dangerous because stalkers can still view streamers. Many streamers agree that when an account is banned, they don't want them to have ANY ability to interact with their stream, even if it's just viewing it. Banned should mean banned from all.

    Also giving mod tools to confirm a raid when it's someone we don't know so we can see what's going on or more protection when hate raids happen?

    4 votes

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    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  18. Would it be possible to create a tool that would allow mods/streamers to obtain KNOWN troublemaking accounts such as the recent string of hate raids and bots and then ban them in bulk as opposed to one at a time?

    I moderate for several streamers and I've been trying my hardest to help support the more nervous ones who have been getting follows from suspicious accounts matching the ones I'm sure most of you are aware of. But going through and manually banning one at a time is extremely time consuming, especially considering there are so many of these accounts.

    2 votes

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    1 comment  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  19. The current Twitch account creation system offers little to no assurance of protection for creators. Enforcement actions, when taken, are reactive, rather than proactive, and require submitting reports, writing descriptions, and disrupting the stream, which is exactly what these people want. Even enabling email verification for users to chat does not prevent someone from creating multiple successive, free "burner" email accounts for the express purpose of harassing one or more users. Someone can simply create a free email account online, create a free Twitch account, use the new email to verify the account, and circumvent that particular feature. To prevent…

    7 votes

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    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  20. I understand you do not manage moderation, but consider this. If you don't, who can? That's like saying youre not held responsible for a workplace accident.

    Today, I was timed out for using the words "foretard". It was Kitboga, and someone he was talking to was calling him ********. I could tell this by how deliberately he was saying it, as well as he spoke every other word correctly, fluently and phonetically. This was an insult to me, as I have brain damage, so i made a comment about it.

    Scammer: "Yes get 4 tard"

    me: "foretard? you mean 4head?"

    1 vote

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    2 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
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