155 results found

1. Implement child-broadcasting PREVENTION measures.

   Adopting industry-standard child broadcasting PREVENTION measures
   to deter preteens from mobile streaming on Twitch (& predators targeting them):

   ✩ In short:
   • Implement a 25-50 follower requirement for mobile broadcasting.
   • Newcomer mobile-only adults can bypass this through ID-verification.
   • Uniquely on Twitch (among other major livestreaming services),
   underage users can presently pick up their phone, create an account and go live-streaming without restrictions – all in 2 minutes.

   ---

   ✩ In detail:

   • 1. CONTEXT:
   September 2022, Bloomberg report illustrates how Amazon's Twitch, uniquely so in contrast with competing broadcasting platforms,
   leads the video-service industry in widescale child-livestreaming and consequent widespread predation.
   – https://twitter.com/business/status/1572755069506056192
   • 2. WHY:
   – This is due to Twitch lacking child-broadcasting PREVENTION measures incorporated on other live-services.
   – 280,000 mobile-broadcasting Twitch preteens have been targeted by predatory entities who manipulate, threaten, coerce, in real-time, towards broadcasted gestures or worse..

   • 3. WHERE:
   – Near totality of Twitch’s adult creatorbase is on computer.
   – Nearly totality of Twitch's preteen broadcasting is on mobile.

   • 4. WHAT:
   The entirety of the widescale Twitch’s child-broadcasting issue ends overnight when it adopts vital PREVENTION measures:
   The most effective of which is (standard on other live-services, extremely effective at deterring underage live-streaming)
   ✩ Mobile follower requirement (25-50 followers).
   OR
   ✩ ID-Verification for Mobile streaming.

   • 5. SAFETY & ACCESSIBILITY:
   • Twitch is committed to having its service freely available to all users (of age), including adults who might first try their hand at streaming through mobile devices.
   • The ID-Verification feature for MOBILE ONLY (increasingly adopted across social media) is the perfect happy medium permitting adults to stream on mobile without the required followers;
   – While simultaneously ensuring child safety through crucial barriers.

   ✩ It is vital TWITCH urgently adopts this industry-standard MOBILE-streaming barrier to prevent preteens from freely broadcasting, and consequently being preyed upon.

   Adopting industry-standard child broadcasting PREVENTION measures
   to deter preteens from mobile streaming on Twitch (& predators targeting them):

   ✩ In short:
   • Implement a 25-50 follower requirement for mobile broadcasting.
   • Newcomer mobile-only adults can bypass this through ID-verification.
   • Uniquely on Twitch (among other major livestreaming services),
   underage users can presently pick up their phone, create an account and go live-streaming without restrictions – all in 2 minutes.

   ---

   ✩ In detail:

   • 1. CONTEXT:
   September 2022, Bloomberg report illustrates how Amazon's Twitch, uniquely so in contrast with competing broadcasting platforms,
   leads the video-service industry in widescale child-livestreaming and consequent… more

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2. Recourse for old suspensions and new features

   Since affiliate follow-emotes have come live, I've noticed several streamers are unable to use the new features due to suspensions 3 or 5 or more years old. So much so that some streamers can't even recall being suspended, or the reason for suspension, while maintaining a spotless record since then while consistently streaming for years, maintaining long term subscriptions and teams.

   Despite otherwise fulfilling all the requirements for "Instant Upload Eligibility Requirements", they remain locked out of these new features, taunted by a link reading "find out how to regain access", with no further support, as they already meet said requirements to regain accress, condemning them for a long ago sin. Maybe they were ignorant of how words could hurt someone, or maybe they forgot to shut down their stream after it ended, or maybe the even slept on stream, or violated ToS with an alcohol themed stream. In most cases, these aren't vile offenses, and when the streamer perseveres through their just punishment, we should acknowledge their progress and growth, and we shouldn't inhibit their growth by holding these old offenses over their heads. Are you the same person you were 3, or 5, or 7 years ago?

   In some cases, these features weren't even on any development roadmap when they were suspended, and rules on Twitch have changed, in some cases, significantly, since then.

   I recommend Twitch open a line of communication to these streamers, and not treat them like branded felons like they do now - to allow streamers who have been positive members of the community and who are committed to continuing to grow. Why should they be stopped for something that could be forgiven after such a long time? Having spoken to some of these streamers, their ban appeals are always ignored because they're asking for forgiveness on a very old ban (3 or more years ago). Would it not be in our collective best interest to grant it to them if they have proven themselves?

   Must they make a new account instead? That seems ridiculous and unfair. Some streamers have grown communities over many years, even approaching partner levels of success - but unless they breach that elusive threshold, it appears that Twitch has no care for them and will not lift the penalties incurred by old suspensions. They will only consider so if they make partner.
   If the streamer wants to maintain the community they have already into a successful partner application, they must do so without the support of new tools that other streamers can use, despite the inordinate length of time between the suspension, and now. The way these old suspensions are currently handled, is a slap in the face of some productive and lovely streamers who have otherwise done no harm, and have been condemned to being second class affiliates.

   So I call on Twitch to right this wrong. People grow and are capable of not only change, but to better the world around them, not only from learning from their mistakes, but because they made the mistakes and have learned and respected the boundaries imposed by Twitch, and have been in good standing since their infraction, over a long period.

   Thank you.

   Since affiliate follow-emotes have come live, I've noticed several streamers are unable to use the new features due to suspensions 3 or 5 or more years old. So much so that some streamers can't even recall being suspended, or the reason for suspension, while maintaining a spotless record since then while consistently streaming for years, maintaining long term subscriptions and teams.

   Despite otherwise fulfilling all the requirements for "Instant Upload Eligibility Requirements", they remain locked out of these new features, taunted by a link reading "find out how to regain access", with no further support, as they already meet said… more

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3. Do Not Show my Channel to any user I have blocked on the directory.

   This should be a simple feature to add, if I blocked a user, make it so that user will not see my channel listed on the directory.

   You already have it so a banned user will not see chat, expand this to also cover the directories, so they can't see your channel even being listed on that user account.

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4. Regex filters and whitelist rules

   Given the widespread use of hostile bots on Twitch right now by bad actors, particularly those targeting LGBTQIA+ and BIPOC communities, it would be great if we could have a RegEx pattern block/ban/follow restriction option. A number of the accounts being spun up for the purpose of harassing and stealing the identities of streamers have consistent name patterns, and being able to issue a regex block/ban on those patterns would be useful.

   This sort of feature would obviously be something that streamers would have to use at their own risk. Overly inclusive block/ban patterns could potentially limit legitimate viewers. But for those of us who are more tech savvy, this could be a massive time-saver.

   On the same broad thrust, the ability to add users to a whitelist so as not to unfairly impact existing supporters of a channel, and either a temporal or behavioural filter which automatically adds users to a channel's whitelist would be useful. This could be a more effective approach than the current "followers only" or "subs only" chat options. More fine-grained control on the white-listing process would be appreciated.

   For example:
   Whitelist on account age
   Whitelist on x minutes/hours/days follow age
   Whitelist on x minutes/hours/days without mod action in <max> other channels
   Whitelist on x minutes/hours/days without automod action in current channel
   Whitelist on x minutes/hours/days without automod action in other channels

   This could perhaps be branded as an "advanced mod tools" option which can be unlocked by the streamer at the account level so those comfortable with the existing system could use that, but those needing more nuanced tools could have such systems made available on request.

   Given the widespread use of hostile bots on Twitch right now by bad actors, particularly those targeting LGBTQIA+ and BIPOC communities, it would be great if we could have a RegEx pattern block/ban/follow restriction option. A number of the accounts being spun up for the purpose of harassing and stealing the identities of streamers have consistent name patterns, and being able to issue a regex block/ban on those patterns would be useful.

   This sort of feature would obviously be something that streamers would have to use at their own risk. Overly inclusive block/ban patterns could potentially limit legitimate viewers. But… more

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5. A More Detailed Description of a TOS Violation for suspended/banned streamers.

   When a streamer is suspended or banned, that streamer has no idea what the actual violation was and when it took place.

   The violation is too vague and doesn't offer any specific details to the streamer and they have no idea when the specific violation took place. This is something streamers need so they don't make the same mistake again. If the TOS and Community Violations are being clarified, the same should go for the reason why a streamer was banned.

   A clearer understanding of the rules should come with a clearer understanding of when a violation occurred and will add the streamer in correcting the issue so it doesn't happen again.

   The notice of a ban/suspension should have more detail. An Example:

   [title or section of the TOS/Community Guidelines in violation]
   [Date(s) of Occourance]
   [Screenshot or sample clip of the violation(s)]
   [suggestions (if any) of how to correct the issue]
   [duration of suspension/ban or indication the ban is permanent]

   This example format would provide the suspended streamer with the proper details to correct the mistake and avoid doing it again in the future. This information would only be viewable to the suspended streamer via the email, as a respect to privacy and the per-case basis on Staff enforcement.

   When a streamer is suspended or banned, that streamer has no idea what the actual violation was and when it took place.

   The violation is too vague and doesn't offer any specific details to the streamer and they have no idea when the specific violation took place. This is something streamers need so they don't make the same mistake again. If the TOS and Community Violations are being clarified, the same should go for the reason why a streamer was banned.

   A clearer understanding of the rules should come with a clearer understanding of when a violation occurred and will… more

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6. recommended streamers.

   channels blocked still have me under as a recommended streamer on their account. i want to be removed as a recommendation and to have no affiliation with their channel whatsoever.

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7. Remove followers tool

   Please add a feature that allows the Streamer to manually remove followers. Banning a user doesn't remove them from your followers list anymore. Users are still able to receive notifications of all of your activity, or in the case of stalkers and ban evaders, they just create new accounts to follow you around to receive these notifications and keep tabs on you.

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8. Block Channel Point Redeems during Shield Mode

   Blocking channel point redeems from being used during active Shield Mode, so bot raids cannot use channel point redeems to spam.

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9. CIBERACOSO Y DIFUNDIR DATOS PERSONALES

   CUANDO SE ABRE UN TICKET O DENUNCIA A OTRO USUARIO DEBERÍA SER REVISADOS SUS VIDEOS DE DIRECTOS Y CHAT SI SE DENUNCIA MUCHAS VECES,REVISION EN PROFUNDIDAD Y SUSPENSION DEL CANAL

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10. Cooldown period for new streamers

    A potential new safety feature for Twitch could be a mandatory cooldown period between streams for new and/or unverified accounts. This cooldown period would require a user to wait a certain amount of time, such as 24-48 hours, before they are able to stream again.

    This feature is needed because it can help prevent malicious or harmful content from being streamed on the platform. It's not uncommon for new or unverified accounts to be created for the sole purpose of trolling, harassing, or otherwise violating Twitch's community guidelines. By implementing a mandatory cooldown period, Twitch can give its moderation team time to review the content of new or unverified accounts, ensuring that it meets the platform's standards before allowing them to stream again.

    Additionally, this feature can help prevent users from burning out or overextending themselves by requiring them to take breaks between streams. For instance, grandpoobear knowingly groped thedragonfeeney and you can google search more about it. Streaming can be a mentally and physically exhausting activity, and it's important for users to take care of themselves to prevent burnout and maintain a healthy work-life balance. By enforcing a cooldown period, Twitch can encourage users to take the necessary time to rest and recharge before streaming again.

    A potential new safety feature for Twitch could be a mandatory cooldown period between streams for new and/or unverified accounts. This cooldown period would require a user to wait a certain amount of time, such as 24-48 hours, before they are able to stream again.

    This feature is needed because it can help prevent malicious or harmful content from being streamed on the platform. It's not uncommon for new or unverified accounts to be created for the sole purpose of trolling, harassing, or otherwise violating Twitch's community guidelines. By implementing a mandatory cooldown period, Twitch can give its moderation team… more

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11. Warn new streamers of fake donation messages

    I started checking out lower viewer count streamers and noticed a trend of groups of people targeting new streamers with fake donation messages.

    e.g. Username: has donated $1500.00! :TwitchVotes:

    They use the TwitchVotes emote to make the message to make it look legitimate, as it's a Twitch icon with a checkmark. They use these donations to pressure people into doing things, everything from small pranks, to more dangerous stuff, to more sexual requests. It's surprisingly effective, as a lot of these people are non-technical or new to streaming, and feel pressured into doing these dares. I've reported these users, but they don't get banned fast enough.

    My suggestion to fix this problem would be some kind of chat banner notification that lets them know that there's no way for them to be receiving donations through twitch outside of an external account like PayPal and that they are fake, and/or detecting these messages and displaying a warning to prevent abuse.

    I know people were abusing the /me command to fake donations, and it was changed for the same reason.

    I started checking out lower viewer count streamers and noticed a trend of groups of people targeting new streamers with fake donation messages.

    e.g. Username: has donated $1500.00! :TwitchVotes:

    They use the TwitchVotes emote to make the message to make it look legitimate, as it's a Twitch icon with a checkmark. They use these donations to pressure people into doing things, everything from small pranks, to more dangerous stuff, to more sexual requests. It's surprisingly effective, as a lot of these people are non-technical or new to streaming, and feel pressured into doing these dares. I've reported these users, but… more

    5 votes

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12. Add a Moderator Complaint form to report bad faith Channel Mods

    There should be an option on Twitch to report moderators that are going on power trips and abusing their power. There are some viewers on Twitch who are getting wrongfully and unfairly banned from chats, or are getting sent derogatory messages from a moderator after sending an unban request. If a mod abuses their status as a moderator, then there should be some sort of form that allows viewers who have been unfairly banned and even been picked on by certain mods to send a complaint to have the specific mod in question investigated, even if they don't actually know who banned them. I was banned a long time ago from a chat and after sending an unban request stating that I have changed, a mod said I was 'dictating what they should do', and that the decision is final. That is completely out of the line for a mod to say and I was nice to them the entire time but then they backstab me and treat me with disrespect. There should be an option to report mods that do this kind of derogatory behavior through a Twitch request form where you can report a mod guidelines violation. Seriously, there needs to be some sort of form to report moderators that deny unban requests with out of line and derogatory responses or unfairly ban innocent viewers for completely idiotic, barbaric, and dumb reasons, or even for no reason at all. Coming from a user who was sent a degrading message from a mod about my unban request being denied, this is a feature that definitely needs to be added to the site immediately. I mean, come on. Reddit has one, so why can't Twitch?

    There should be an option on Twitch to report moderators that are going on power trips and abusing their power. There are some viewers on Twitch who are getting wrongfully and unfairly banned from chats, or are getting sent derogatory messages from a moderator after sending an unban request. If a mod abuses their status as a moderator, then there should be some sort of form that allows viewers who have been unfairly banned and even been picked on by certain mods to send a complaint to have the specific mod in question investigated, even if they don't actually know… more

    8 votes

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13. Please add function to report Remove/Ban channels with view bots

    Hello Twitch staff, I suggest you moderate some of the categories like:
    https://www.twitch.tv/directory/game/Lineage%202

    In this category, half of the channels are view-botted server promotions which makes no sense. The channels get views by view-botting and embing their channels to their main webpages. Some of the channels stay on top of the list for 24/7. I don't know if other categories have the same issue, but at least this Lineage2 category is full of promoters. If there would be a function specifically to report the Promoted-view botted channel, this would help to make the platform more cleaner.

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    AdminAna (Admin, Twitch) responded

    Hello there,

    I would like to let you know that you can report channels in the manner you have described. Simply click on the three-dot icon and select the report option. You will be prompted through some reasons. To report bots, you can select Live Stream and then under "Why are you submitting this report?", you can select "Search" and type in "Bots" and follow the rest of the required input instructions. Hope this helps.

14. crisis

    "Twitch Streamers Crisis Center": I think that you should create an online "Crisis Center" of sorts to support Twitch streamers who may be experiencing substance abuse issues or homelessness. You could include within that "Center" a "Housing Support" listing advertisements for available housing or roommates wanted. "Housing Support" could also include a roommate pairing service. It could also include a section for supportive chat which would provide both group therapy chat and chat aimed at helping streamers to make friends (and find a "family" of sorts online). You could include an "Opportunities Outside Twitch" section which would help streamers who are unhappy with their income or job with finding another position or a supplemental position. There could also be a "Report" section which would allow streamers to report each other if they appear to be having mental health or substance abuse problems. Creating the "Twitch Streamers Crisis Center" would also prevent Twitch streamers from inappropriately requesting assistance from viewers either on or off the platform.

    "Twitch Streamers Crisis Center": I think that you should create an online "Crisis Center" of sorts to support Twitch streamers who may be experiencing substance abuse issues or homelessness. You could include within that "Center" a "Housing Support" listing advertisements for available housing or roommates wanted. "Housing Support" could also include a roommate pairing service. It could also include a section for supportive chat which would provide both group therapy chat and chat aimed at helping streamers to make friends (and find a "family" of sorts online). You could include an "Opportunities Outside Twitch" section which would help streamers who… more

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15. Removing access of a streamer to a user first and last name through a donation

    So I came to this conclusion when I saw the recent event that has taken place in a streamer stream that was called "Nadia" she exposed a user first and last name throughout the stream and even if she was banned for that. Not questioning the sentence whatsoever I think that this type of information should absolutely not be shown to any user of this platform and that, even to the person we donated to. Because even if twitch do explain and incite people to take legal action if doxing happens to them, i think that is not enough because this type of beaviour and situation severly endenger the privacy of someone. Just showing the username of the donator should be enought to take legal action if doxing happens to them, I think that is not enough because this type of behaviour and situation severely endanger the privacy of anyone. Just showing the username of the donator should be enough.

    So I came to this conclusion when I saw the recent event that has taken place in a streamer stream that was called "Nadia" she exposed a user first and last name throughout the stream and even if she was banned for that. Not questioning the sentence whatsoever I think that this type of information should absolutely not be shown to any user of this platform and that, even to the person we donated to. Because even if twitch do explain and incite people to take legal action if doxing happens to them, i think that is not enough because… more

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16. Add a warning system to rule enforcement

    The Twitch Rule enforcement system needs to be updated. The hardline enforcement is incompatible with the "per-case" approach when it comes to users being reported on the platform.

    I believe that the system in its current state makes it too easy for bad actors to abuse the reporting system and use it as a means to remove streamers for violations that didn't happen, and I also believe that it makes it harder for streamers to defend the violations (via appeals), as when a streamer is suspended/banned they cannot review their VODs to see if or even when a violation took place.

    This is why I suggest a Warning System or issuing warnings to streamers is a better approach. A per-case approach to a stream report would benefit more from a warning system, as that would allow more detail for that streamer as to what they did/didn't do, and would allow Twitch to communicate more info as to what the violation occurred and give them a chance to correct the issue and avoid it in the near future.

    In addition to the warning system, the way a reported account in question is handled should be changed. Instead of removing the channel completely, the channel should be hidden from other viewers, and only visible to the channel owner and twitch, something like a "Restricted Mode". This will allow the streamer to review their own mods and see if a violation occurred. Features to the affected channel can be disabled and the stream key removed, to prevent further streams from happening until the appeal is accepted or the time of suspension has fully elapsed. In this "restricted mode" the streamer can also provide additional information to the Moderation Team, in addition to filing an appeal.

    The sequence that I suggest when issuing a warning is as follows:

    1. Twitch Moderation receives a report on a user account
    2. Enforcement "suspects" a violation may have happened and sets the account to restricted mode. The streamer is unable to chat/follow/sub to/host in other channels, etc.
    3. Streamer can file an appeal, and provide additional information.
    4. If the Appeal fails, the account can stay in "restricted mode" until the suspension is lifted. Suspensions can start at 24 hours with a maximum of up to 30 days.
    5. If repeat violations, Unintentional in nature have taken place, the account can be moved to a longer suspension of time, 60 days minimum, to a max of 6 months.

    Accounts that intentionally violate TOS, are permabanned.

    The purpose of this warning system is to establish more communication between the streamer and Moderation, for the purpose to convey more details to the suspended streamer about the violations levied against them, and to allow the streamer to have a better chance to defend (Appeal) the alleged violation.

    This system makes it less likely for bad actors to abuse the system.

    The Twitch Rule enforcement system needs to be updated. The hardline enforcement is incompatible with the "per-case" approach when it comes to users being reported on the platform.

    I believe that the system in its current state makes it too easy for bad actors to abuse the reporting system and use it as a means to remove streamers for violations that didn't happen, and I also believe that it makes it harder for streamers to defend the violations (via appeals), as when a streamer is suspended/banned they cannot review their VODs to see if or even when a violation took… more

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17. harassment

    Require verification to follow a channel.

    Over the past couple years on twitch a person, or group of people have been DOXing me constantly using their usernames to do it. I think the best way to deal with this is use the email and phone verification and allow streamers the ability to have verification as a requirement for following. I would specifically go with phone number myself.

    This has again been going on for years and twitch has been no help when reaching out to them to stop this from happening.

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18. Can we please have more alternative options for blocking people?

    I want to suggest that there should be an alternative option to blocking users. I feel it should be with the Report button on the About tab. I am aware that there are other ways to block users, I just feel we should also be able to do it on user profiles.

    And if they somehow have you blocked already to where you cant block them on their profile, then proceeding to typing /block [username] in your chat would be the next step.

    I hope this idea is considered, I'm sure its been considered before but really there are so many people that want this for privacy and safety.

    I want to suggest that there should be an alternative option to blocking users. I feel it should be with the Report button on the About tab. I am aware that there are other ways to block users, I just feel we should also be able to do it on user profiles.

    And if they somehow have you blocked already to where you cant block them on their profile, then proceeding to typing /block [username] in your chat would be the next step.

    I hope this idea is considered, I'm sure its been considered before but really there are so… more

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19. Watermark Feature

    To help mitigate content theft across Twitch channels, please consider adding a Watermark Feature so that Streamers can place a watermark somewhere on their content when they're streaming and/or on their VODs.

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20. Content/trigger warning system like the tag system

    I'd really love to have a content warning system similar to the tag system. It would auto-populate based on the current game or let streamers add warnings for Just Chatting or Talkshow streams. I'd prefer the system to be more opt-in than a popup every time you enter a stream. It would have a button near the category and tags part of the UI that reveals relevant warnings. It would be super nice if it could be user configurable to display a pop up only if a user navigates to a stream that contains a warning they've chosen to be alerted about.

    I'd really love to have a content warning system similar to the tag system. It would auto-populate based on the current game or let streamers add warnings for Just Chatting or Talkshow streams. I'd prefer the system to be more opt-in than a popup every time you enter a stream. It would have a button near the category and tags part of the UI that reveals relevant warnings. It would be super nice if it could be user configurable to display a pop up only if a user navigates to a stream that contains a warning they've chosen to be… more

    28 votes

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