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Safety

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  1. While the current verification features in place are very helpful, they lack the ability to combat targeted username harassment.

    Much like the current system, I think streamers should be able to decide how old an account is before it's allowed to follow your channel. Many trolls will tire after a few minutes of no attention, so even being able to set it to an hour, or a day, will make a huge impact on tackling this situation.

    57 votes

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    0 comments  ·  Chat Verification  ·  Flag idea as inappropriate…  ·  Admin →

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  2. With the addition of customizable chat verification with emails and phone numbers as listed here:

    https://blog.twitch.tv/en/2021/09/29/securing-your-chat-with-phone-and-email-verification/

    Users who don't pass those verifications are still able to gain channel points and interact with chat by redeeming channel points that don't require a message.

    There have been hate raids that utilize these channel point redeems because they show in chat even when sub-only or emote-only chat is on. They include hateful words or doxed information in their usernames, and with this bypass they're able to show that in chat.

    Please prevent these unverified users from gaining channel points, or at the very…

    48 votes

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    4 comments  ·  Chat Verification  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Any account under x days/hours should be flagged for the broadcaster/mod to allow/ban to talk.

    This will help with bots/raids/trolls.

    Setting needed: Input for how strict the caster wants it.

    Why not just use follow/sub only mode?

    I'm not looking to restrict good people in my community. If I can get a person to make an account and talk with them, that's a win for the community.
    But I still want to find a way to filter out problematic issues that could come up.

    45 votes

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    3 comments  ·  Chat Verification  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Do not require phone numbers to be a verified account.

    I just tried to chat and because I do not trust twitch with my phone number, especially after they got all their data leaked, I couldn't.

    I will not be giving it to you, this will quickly create a have and have not situation where people will be unable to join in with chats and thus leave your platform if they either do not have a phone or do not wish their phone number to be sold, given away, profited from or leaked.

    Do Better Twitch!

    41 votes

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    15 comments  ·  Chat Verification  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Regarding chat verification, it is good that you can set it to email/phone verification if an account is newer than a certain period of time, however I have confirmed that while this prevents an account from chatting, this does not prevent an account from following a channel without verifying.

    In the past I have been harassed by people (and seen people harassed) by users who never said a word in chat. Their method of harassment would be to create an account with revealing information about the streamer and simply hit follow. They would be banned, however the account would be…

    34 votes

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    1 comment  ·  Chat Verification  ·  Flag idea as inappropriate…  ·  Admin →

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  6. The new restrictions on verified chat requires using a personal mobile number only??? You want me to expose my personal mobile number to being hacked or used for your marketing purposes? I have a VOIP number associated with my my email and mobile number for the purpose of keeping things separated that I have used for SEVEN YEARS for security purposes. It is a shame that you don't respect your user's privacy and security. The recent hack of Twitch is proof I don't want you to have my personal mobile number. You need to change the requirement, since I have…

    27 votes

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    14 comments  ·  Chat Verification  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Prevent Unverified Users without a phone number added to their account from following your channel. This setting should be toggle-able by the streamer in the Dashboard and will prevent follow bots from spamming your stream with follows from unverified, brand new accounts that were generated with scripts.

    19 votes

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    6 comments  ·  Chat Verification  ·  Flag idea as inappropriate…  ·  Admin →

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  8. There should be an option for streamers similar to how follower only mode works, where you can set an amount the account must be following before they can chat, where you can restrict an accounts ability to chat based on how long ago they've made their account. This would significantly cut back on trolling and especially ban evasion.

    12 votes

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    3 comments  ·  Chat Verification  ·  Flag idea as inappropriate…  ·  Admin →

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  9. I like how you manage to bring this ban evading feature too but even improve it a little bit it would be working better if the reply for the restricted user would not receive a message saying "Your message wasn't posted due to conflicts with the channel's moderation settings." it would flow into chat acting like normal but not give any alerts to that.

    Like lest being honest if you post 10 messages every time you get "Your message wasn't posted due to conflicts with the channel's moderation settings." it is leading to that okay person knowing they are restricted…

    9 votes

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    0 comments  ·  Chat Verification  ·  Flag idea as inappropriate…  ·  Admin →

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  10. There are a host of problems on Twitch and I feel as though this idea could be a solution to some of the bigger ones.

    I suggest giving streamers the option to only allow accounts with 2fa to access their channel. Make it an option for the individual streamer and make it toggleable.

    In order for this to work, Twitch must do more than just “not allow the user to use chat.” Twitch needs to stop them from accessing the streamer’s channel all together. The same needs to be done for users who are banned/blocked but that is a whole…

    6 votes

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    1 comment  ·  Chat Verification  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Stop holding chat privileges ******* behind verifying a mobile number. There is no reason for this except to sell them to spammers and scammers. Some people don't even have mobile phones and can't verify.

    This is one of the most pathetic things I've ever seen a company do.

    4 votes

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  12. Problem (background):
    I have for some reason (and unbeknownst for me) been singled out for this forcing of phone number verification. None of my friends have this issue and I have no idea why my account was chosen for it. I've had my account for a couple of years without any problems, I have never done anything bad - on the contrary, I'm one of these persons people really like seeing in chat because I constantly hear "you bring such a good and positive vibe", "you're important to our community" and other comments like that.
    With this Twitch is forcing…

    4 votes

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    4 comments  ·  Chat Verification  ·  Flag idea as inappropriate…  ·  Admin →

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  13. It has been two weeks since Twitch locked my account out of chat and told me they require a mobile number to unlock it.

    I was asked to submit a ticket and the first response I received said
    "Please note that Twitch Support is unable to bypass the need for phone verification on your behalf. If phone verification is enabled by the creator and you are not exempt, you must complete the verification in order to chat."

    I had already confirmed with the streamers that they did not change any verification settings. Even if they had, it would mean that…

    3 votes

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  14. I contacted Twitch support about this and they told me to leave my feedback here. So here it is.

    Randomly asking users who have never caused any trouble on Twitch to verify their phone number to keep participating in communities is not a nice move. In fact, I'd call it an a-hole move. This does absolutely NOTHING to keep chat safe.

    Ask people who are banned in multiple chats for their numbers, I don't care, at least then you have a proper reason. What Twitch is doing right now, however, -- and it's affecting not just me but a significant…

    3 votes

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  15. Hello for whomever is reading this my account on May 26th-27th got experimented on by twitch with phone verification and I personally with no phone or phone number now can't get into my account to this day I've contacted twitch support and they didn't help me at all, this may be a pretty decent idea if everyone actually had a phone number but a lot of people in this world does not. If someone from twitch that can help me please reach out to me thank you and have a good day!

    3 votes

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  16. IN 2022.05.13 Fri(KST), Some steamers in korea banned for one day. But checking their replay, they didn't found any wrong messeges from their voices except some users didn't follow them, left the chatting and vanished. After that, the streamers reported to twitch this is not a good reporting method, we must change this strange report system. Some of users using that method. they create another IDs and take into streamers that they don't know or they don't want to see them and Left their chats like blamming another country.
    Situation was not good because at that time, Director Keum, who…

    3 votes

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  17. Chat Ban Evaders not allowed to host or follow the channel.

    3 votes

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  18. Like the pencil that editors have for editing the title in moderator view, I am suggesting that the new verification systems that are now only available in the editor dashboard also be made available as a new widget or added to the "Channel Actions" widget for editors who use mod view.

    I would also like to see some slash commands to enable or disable them. Perhaps with whatever we preset the settings to.

    /phoneon /phoneoff
    /emailon /phoneoff

    When used, it could enable those verification systems with the settings we had previously saved.

    This would give us the ability to use…

    3 votes

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  19. In an effort to make trolling more difficult, require 2 Factor Authentication to chat in streams. People can make fake phone numbers to tie emails to, but it would be difficult to constantly have to create both to tie together. Twitch users are supposed to be 13 years of age or older anyway and every teenager or older out there interacting on Twitch have cell phones. This would help provide better security and prevent bot spam and provide a safer experience for the streamer because of how difficult it would be to just create a brand new account after being…

    3 votes

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  20. add that accounts need to be with a certain time of creation decided for the same channel, time can vary from no time to days, weeks, or months if intended.
    when the account surpasses this creation time, ti will be able to speak in your channel

    3 votes

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