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  1. Please allow the ability to disable "Unban requests"

    or provide a way to replace the link with instructions for how to apply for a unban

    We have an existing system on CohhCarnage's channel, and would prefer to use that system over the inbuilt Twitch system, but we cannot turn off the inbuilt Twitch system.

    289 votes

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    32 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →

    We’re looking into adding the option to set a cooldown period that banned chatters must wait out before they can submit a request, including a “never” option that would allow you to prevent requests entirely.

  2. Would like a way to natively see a users name change history including date & time of change.
    Maybe even first & last message history for each username change

    For example:
    TwitchSupport - (formerly TwitchTVSupport) changed on 14 Oct 2020 22:46

    82 votes

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    1 comment  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  3. Sometimes streamers just want to "restart" their career. Clear Mod Actions history for him and his mods is a good way to forget old people that got banned, or doesn't want their mods to see the old bans and other actions that can be unconfortable for them.

    55 votes

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    8 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  4. The vast majority of the time that harassment occurs, the accounts being used to accomplish it are all recently created. Being able to limit chat participation (or ideally, anything that can be seen by viewers) based on the length of time the account has existed would go a long way to preventing abuse.

    43 votes

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    1 comment  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  5. That you should give mods a chance to speak toghter about bans, and stuff in a mod/streamer only chat, which would be cool to add in the new modview

    38 votes

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    1 comment  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  6. Although we enter notes with the new unban system for deny or approve, these aren't shown in the Bans or Mod Comments in the User Card - please have these shown here as well for good record keeping. Additionally, including when a request was submitted and who approved/denied it would be useful, it is only shown in Mod Actions at this time.

    36 votes

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    4 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  7. It can be an interesting feature that moderators could be able to see mod comment a user has in different channels, so moderators can be warned about users that are not respecting communities' rules. Also it can be interesting to be awared if that user has been banned (or is still banned) because it can be disrespectful in the current channel.

    31 votes

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    1 comment  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  8. Would be super helpful to have an ad-break widget in mod view (for channel editors) as I currently have to switch between stream manager (for ads) and mod view (for cleaner/more accessible UI).

    27 votes

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    5 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  9. Currently, the only way to view people banned from the channel is the channel settings. I think it would be very useful to have some kind of moderator dashboard which displays it as well.

    Each entry on the ban list should include: date, current username, mod who performed the action and a space for adding the reason of the ban (editable by the mod and channel editors). It could also be useful if the entry listed up to 5 recent messages by that person posted before getting banned.
    The list itself should be searchable by username.
    When a user gets…

    25 votes

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    4 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  10. I see how the unban request option can be helpful, especially in the situation of accidental bans/misunderstandings, but many bans that are carried out are intentional and for outright hateful behavior, and the unban requests associated with those are usually filled with more hateful speech that mods and streamers shouldn't be exposed to.
    It would be very helpful to have an option when banning to say "this was intentional and we don't need any further contact with this user"

    21 votes

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    1 comment  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the request. This was actually our first idea too, but it’s been difficult to think of a way to do it without making the Ban flow too complicated, especially for Mods who are currently using the Mod Action buttons next to messages to Ban.

  11. It would be nice to be able to see a redemption history for each channel point redemption, as there are certain channels that only want people to redeem certain rewards once, and a history can be a way to check if a user has redeemed it before. (also add the ability to clear the history per reward)

    18 votes

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    0 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  12. Hi there! Recently with TLOU2 trolling being a huge issue on Twitch, many troll accounts are spamming channel point redeems with trolly usernames in order to avoid having their messages deleted and getting themselves timed out immediately as you would be able to with normal chat messages. Someone could for example say something offensive using the "highlight my message" redeemable and mods would not be able to act as fast. The shortcut buttons for ban, timeout and delete should also be available next to channel point redeems so action can be taken faster if the user's username or message is…

    18 votes

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    0 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  13. Having the ability to easily and quickly permit links from users would be a great help. Most of us use bots like Nightbot, Moobot, Streamlabs/Elemets to deal with links in chat we don't want and auto block them but with BTTV we were able to click on a user name and clikc !permit for that user.

    My idea is that either add that feature to Mod View when we clikc a name or better yet, force Auto Mod to grab the links first and then allow mods to permit it if we so desire. This then give the user who…

    18 votes

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    0 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  14. I think that allowing mods to sort the list of users beyond alphabetical would allow us to easily see the problematic accounts, check their chat history and easily filter out problem users. It won't solve the issue of long standing accounts being possibly problematic. That said, those who cause issues are generally using burner accounts.

    17 votes

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    0 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  15. When a channel that I moderate for goes live, there's two main ways that I load their stream; the pop-up notification at the top right, or clicking their name in the left-side panel. It's a bit inconvenient loading the channel, then having to click another button to redirect to a different page again (/moderator/<channel>).

    I think it would be convenient to have an option, maybe a toggle option in Mod Settings in chat, to automatically load the /moderator/<channel> page when you load a channel that you're a moderator for. That way, Mod View isn't forced onto anyone unless they enable…

    13 votes

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    0 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  16. The list of users in chat is really helpful while also being able to see the chat open at the same time, but people come in, watch, talk, leave, and sometimes their name never appears in the viewer list. Sometimes it does appear but after they've been chatting about 10 minutes. This is not helpful if trolls are returning to make your life difficult. The list becomes invalid.

    Please increase the refresh rate of this list.

    12 votes

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    1 comment  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  17. This would allow moderators to know the active number of subscribers and sub points that the streamer currently has. This would be helpful for events like subathons or when streamers try to make a push for unlocking a new emote.

    This information may be more than some streamers are willing to share with their mod team, so this would be something that the Streamer would be able to share if they wanted to. The Streamer would have a setting that would allow them to share this info with mods (default setting would be "No").

    For Mods, this could be info…

    12 votes

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    1 comment  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  18. When there are multiple mods on a channel and some of them attempt to timeout the same person via the user profile info box at the same time, what tends to happen is the mods will timeout the user and untimeout them immediately after. When the user is in timeout, the untimeout button appears exactly where the "10s" "1m" "10m" "30m" timeout buttons used to be. It would be very helpful if the untimeout button did not appear where the timeout buttons used to be. Maybe even add a 1-2 second delay on how fast someone can time the same…

    11 votes

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    1 comment  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  19. I sometimes accidentally delete the wrong message through the mod icon when the chat scrolls up one message right before I click. I think stopping the chat for a mod when he hovers a mod icon for a specific message would improve the modding experience.

    11 votes

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    2 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allowing Mods and Creators to view if a user has been banned from other channels.
    Also updating the Ban function to require a reason for Ban. Just a check list.

    e.g. if someone comes into my channel that has been banned from another channel i can see that they have been banned for Harassment or Spamming

    Will allow Mods to keep an eye on users bouncing from channel to channel

    9 votes

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    1 comment  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
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