132 results found
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BUG: Video Producer Hiccup for Editors Creating a video highlight for a channel you are an editor for is broken currently. I can access the list of VODs to highlight, but when I click Highlight, it tells me Access Denied. I can still access highlighting via the current dashboard, just not the Beta version.
4 votes -
Explain the unclear "Viewers" metric I don't understand what "Viewers" are. Is that cumulative amount of all viewers on current stream? It doesn't look like concurrent viewers as it never goes down. That's unclear and I can't find any explanation.
3 votesHey there!
So sorry for the confusion on this.
Please refer to this help portal article https://help.twitch.tv/s/article/understanding-viewer-count-vs-viewer-list?language=en_US
if you have any questions also feel free to reach out to support at help.twitch.tv
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Ad doesnt show when i send it I use the command /commercial 30/60/90 (i also tried from the menu) but none of the people watching is actually shown an ad, and twitch says that its playing it!. This didnt happen 3 days ago but been happening for 3 days now. Let me know what could possibly be causing this, i didnt change anything so idk what could it be
3 votes -
Ad break length. Until recently, we were able to set the length of ad breaks. Now it seems we only have 60 seconds. Usually when I start an ad break, I leave my computer for a few minutes to take an actual break. It would be nice to have the option to set ad breaks longer than 60 seconds, to fill that time I'm away.
3 votesHey there!
We have a bunch of different ad break options available for use now.
Thanks so much for this feedback <3
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Remove Dark Mode I would like to remove the dark mode. It strains your eyes so much. Also, it induces episodes for those with migraines and possible epilepsy. I will likely be moving to a new platform if this is the future. I understand why twitch went this way, but it is too much.
3 votes -
Bug Report: Activity Feed Broken My activity feed randomly doesn't show any new events like subs, follows, or currency system redemptions. I need to refresh in order for it to work.
3 votes -
Bug on Video Preview I clicked on the [. . .] button on top right of Video Preview and it vanished completely. I also cannot find a way to bring it back. I'm not sure what exactly happened, but it seems like a bug to me.
3 votes -
Stream preview resizing with bandwidth The new preview panel dynamically resizes the preview window based on the bitrate. This means that when i set my preview to a lower resolution the window becomes absolutely TINY. I'm talking down to about 50x50 pixels.
3 votes -
Echocast not working properly. It just continues to tell you that you need to log in. After you do it just pops again later.
3 votes -
Bug chat, le mode abonnés uniquement s'active tout seul Bonjour j'ai un gros problème de tchat sur mes lives, lorsque les viewers essayent de poster des messages ils ne peuvent pas et le tchat leur indique que le mode abonnés uniquement est activé alors que non, je ne sais quoi faire, j'ai désactiver le mode followers uniquement, je pense que c'est un bug, si vous avez des réponses n'hésitez pas à me les donner.
Merci2 votesHello,
Sorry to hear your viewers are having trouble chatting because of an issue with sub-only chat. Please reach out to our support team at help.twitch.tv to investigate this issue.
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Overlays is not showing up on the stream Ok look, i went through youtube videos, comments, and a bunch more stuff and i still cannot understand why. i tried starting and stopping the stream, configuring over and over, tried different and even the default overlays, im out of luck. please help.
2 votesHi there! If you're still experiencing issues here, and are using Twitch Studio, please send our team a support ticket directly here: https://link.twitch.tv/AppsTwitchStudio
If you are using a third party service, please reach out to their support team directly. Thanks!
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enjoy playing and live streaming ^_^ im just enjoying playing and live streaming in twitch.,. for now i dont mind that my follower wont reach 50 or has a viewer..what i love doing is play and stream ^_^
2 votes -
2 votes
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I cannot find an end stream button for the life of me. I stopped stream on OBS and I closed the window, I've even restarted my computer but I cannot end the stream on the twitch browser.
2 votes -
Followers only I had a mod turn on followers only a month ago. It took a while before I realized what happened and there was no notification or message in my stream manager that this was turned on. Slow mode is visible, but followers only chat isn't? We need a warning like that because this can hurt the channel growth.
2 votesHey there,
You should be able to see these changes to chat in the Mod Actions panel of the Stream Manager. It will show the action taken (enabled/disabled) and by whom and will remain there until you clear the notification from the panel. If you have some additional feedback on how this could be improved, please feel free to follow up with a new suggestion. -
videogames far divertire i miei follower a fargli vedere ciò che piace a loro in modo da intrattenere più gente possibile
2 votes -
help! my streams arent saving could someone help me please? my streams from my ps4 arent saving to my channel and i cant find the VOD option to save automatically
2 votesHey there!
So sorry for the confusion but you can find all the information you need here: https://help.twitch.tv/s/article/video-on-demand?language=en_US#enabling
Best of luck with your streams! If you have any further questions please reach out to our support team and they can further assist you.
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2 votes
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Live View on channel analytics My live view count on 14th Aug 2020 was 406 on 15th Aug 2020 it was showing 385 live views couple of hours back & Now it has gone down to 471 Live Views.
2 votes -
Explain the unclear "Views" metric I don't understand what "Views" are. Is that cumulative amount of all views on my channel? That's unclear and I can't find any explanation.
2 votesHey there! Sorry for the confusion. The views in the top information bar are your total accumulated views for your channel.
Hope this helps!
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