A lot of what came out of this Town Hall came off as a "oh, we try but we mess up, feel bad for us and give us feedback later", and that's wasn't what we were hoping for as creators and viewers. Specifically, the opening felt very distant and dismissive of what the community has been working through, and vague examples were given with no detail, ie. we do things right to 99% but that 1% complains - but no example of what Twitch did 99% right was given.

Be more honest, don't beg for our sympathy, stop talking in circles. If you're going to just talk in circles, don't do this.

But shout out to Erin for moderating this all, big task done well!

Google has put a lot of money into Content ID and other ways to improve discovery ability, user engagement and to gain popularity. Now that YouTube is such a big competitor to Twitch and Twitch's popularity is growing down at an increasing rate, has either the CEO / Amazon decided to come up with any ideas to slow this down or try and reverse it before it's too late? It seems like Amazon so far has bought Twitch just to drain it for money then leave it dead, when Google bought YouTube they have poured a lot of money in and their CEO knows what the community wants.

Over a year ago at Twitchcon 2019, twitch discussed and spoke about how when people are suspended or banned, that they would put in methods, procedures and other resources so that if someone did indeed get suspended from twitch, then they would be informed of their misdoings that led to them being punished.

Its been over a year, and while we are living in the 'rona era, that still doesn't excused that even before it existed, there was barely any signs that any of these were put into place. The only thing we got was a council that had controversy around it regarding its use of power.

There has also been issues regarding the consistency of these punishments, and without naming names, are blatant double standards which can question the validity of what is or isn't bannable. And finally, we don't have any communication for appeals other than twitter accounts. While most creators do have one, they shouldn't have to make one to try and get any communication.

My simple question is this. Will there actually be any changes in the coming future regarding transparency and consistency of penalties, or an open communication with twitch to discuss said penalties? And if there is, what is actually being done to help?