Actually respond and have a place for attachments when filing an appeal
Months ago, I filed for an appeal on another twitch channel I run and I never got a response. There’s no way for me to contact about being updated. Also, when filing the appeal, there was no way for me to attach proof that I had permission from the artist to use their song. So, attachments when filing an appeal needs to be a thing. And again, I never heard back so that part of the one video is still muted despite appeal being filed months ago and having the artist’s permission in writing
You're not the only one. I appealed multiple muted videos as I have permission for the music that was played, being one of the original creators and rights holder. I messaged support and got a generic reply that offered no insight into when someone would actually address my appeals. Being a newer twitch user, my videos only stay on the site for a limited time. All of my muted videos had lapsed without reply. What's the point of having an "appeal" option if it's just going to sit in "pending" for 2+ months?