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Purchase Management: e.g., Checkout, Payment Methods, etc

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Purchase Management: e.g., Checkout, Payment Methods, etc

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  1. Its great that you have decreased price for subscription given our weak currency. Now the issue is, only way to pay for subscription is through credit card. It would be great i am able to pay through a local payment service since everyone uses them here. These services are handled by pretty big corpos so they would be very much accomodating towards twitch if you guys contact them.

    2 votes

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  2. Twitch needs to stop "balancing" streamers revenue. False billings, rejected payments, cancelled subs, or anything related aren't even the streamers fault it is the viewer who tried to make the purchase and failed. This is just robbing streamers of revenue they should have earned. Anyone could literally ruin a streamers life through this method.

    2 votes

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  3. Help creators simplify their taxes (and help prevent donation fraud) by incorporating an "add tip" option when someone subscribes to their channel.

    This also helps protect the streamers' personal information and right to privacy, and reduces the need to use third-party websites.

    2 votes

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  4. Pretty self explanatory. I loved it when I was finally able to pay in Euro for subs as the charges were no longer fluctuating each month due to conversion rate + fee. Please add this for Turbo as well!

    1 vote

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  5. I've watched trough the payments today when I was about to buy Twitch Turbo and I realized that u can buy Turbo via phone but not via sms? I would appreciate it if u guys can add "Boku" or something like that so we can pay automatically trough our mobile phone contract each month.

    1 vote

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  6. If you streamer affiliate or partner.
    You can use this feature to subscribe or gift sub for any channel from your payment balance (Payout Balance)

    1 vote

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  7. Ich wünsche mir die Zahlungsmethode „Twint“.

    1 vote

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  8. The Software Engineer quality has dropped for Twitch. I know because I was once interviewed for a position many years back. The quality has dropped significantly, and you may want to evaluate who is working here. AWS is already a laughingstock in the developer community, just look on HackerNews, everyone in Silicon Valley knows what a joke this company is. Fix your ******* **** and stop preventing me from giving you money morons. Otherwise I will take my business elsewhere, like YouTube.

    1 vote

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  9. We need a "Total for period" button in Wallet > Payment history.

    https://www.twitch.tv/wallet?tab=purchase-history

    That way we can see the total amount spent between Start and End dates, without having to navigate manually calculate.

    1 vote

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  10. Hello twitch community, i think you can add to buy subscriptions with cryptocurrency, it could be a great exploration to make more equally with all the world who prefer use other money not unic the official currency of "x" Country

    1 vote

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  11. Expanding on payment methods in china, like alipay or wechatpay.

    1 vote

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  12. If you have a gift card balance in Euro's, and try to buy Twitch Turbo, instead your credit card or other linked payment method will be charged in Dollars.

    1 vote

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  13. credit/debit cards in Nepal dont allow online transactions(international) so cant connect to paypal.
    so please add local payment options like : esewa, imepay, etc for us Nepali viewers

    1 vote

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  14. I am often not sure how often i subscribe to a channel and also forget to subscribe again. i would prefer to support a channel based on the time i watched the content of it. so for example i would like to donate a previous set amount of money after watching X hours of content of the creator. this could happen automatically or with a notification in the player window ("you already watched 10 hours of "X", do you want to donate your defined gift?"). with this it would be easier for me to distribute my support to different creators…

    1 vote

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  15. I was gifted a Twitch Gift Card and it is not useable in my region. Effectively Twitch have received $25 and provided nothing in return since it is just sat in my wallet and cannot be used.

    Suggestions:

    • Allow refunds or transfers from the wallet.
    • Allow the use of multiple currencies in the wallet regardless of region.
    • Allow currency conversion of the wallet balance.
    • Allow at least bits or something to be purchased with it.
    • Provide customer support an option for resolving this issue.

    All other suggestions welcome. If this was any other service provider there would be options beyond…

    1 vote

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  16. Many Swedes rely on Swish to purchase stuff online and therefore not many Swedes have PayPal. Adding Swish would make more Swedes willing to pay for subscriptions as it would make it way easier!

    1 vote

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  17. 1 vote

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  18. The previous subscription pop-up modal was better.

    1 vote

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    1 comment  ·  Checkout Flow  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Si Twitch pouvait prévenir quand une méthode de paiement est supprimée, j'ai acheté un PaySafeCard d'un montant de 75CHF pour rien....

    1 vote

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  20. Twitch should be more understanding and open with creators in regards to changes in payment information (I.e. changing where you receive the money). If someone changes banks, online banking sites, etc. Twitch should not jump to the conclusion that their is fraud or mischievous conduct. Instead, they should contact the creator/streamer to confirm said payment info change. This will reduce confusion, wrong ideas, etc. and also help streamers with a “quality of life” improvement.

    1 vote

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