Skip to content
Translate Ideas and Comments
Choose language:
There was an error during translation

Purchase Management

How it works:
  • Choose a relevant category for your idea and check to see if any other users have already submitted this suggestion before creating your own
  • Be clear with your suggestion, provide examples and solutions to the problem you are posing. Suggestions without actionable feedback may be closed without comment
  • Upvote existing ideas, as opposed to creating multiple similar requests
  • Be sure to share your suggestion with others to gain more support!
  • Note: Suggestions are not guarantees that we will take action on an idea. We will try our best to communicate why an idea may not work, but may not always be able to share that information.
  • Titles that are unclear or unnecessarily vulgar may be reworded to better reflect the request for ease of discovery


If you need help:
This forum is for ideas only. If you need help, please check out our help portal for tons of articles that may answer your questions. If you still need help, you can reach out to our support team in the help portal as well!

Appeals or commentary on suspension decisions, support requests, suggestions disparaging others, and non-constructive feedback will be closed without comment.




Purchase Management

Categories

JUMP TO ANOTHER FORUM

100 results found

  1. We need a "Total for period" button in Wallet > Payment history.

    https://www.twitch.tv/wallet?tab=purchase-history

    That way we can see the total amount spent between Start and End dates, without having to navigate manually calculate.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Hello twitch community, i think you can add to buy subscriptions with cryptocurrency, it could be a great exploration to make more equally with all the world who prefer use other money not unic the official currency of "x" Country

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Expanding on payment methods in china, like alipay or wechatpay.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. If you have a gift card balance in Euro's, and try to buy Twitch Turbo, instead your credit card or other linked payment method will be charged in Dollars.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gift Cards  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. credit/debit cards in Nepal dont allow online transactions(international) so cant connect to paypal.
    so please add local payment options like : esewa, imepay, etc for us Nepali viewers

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. I am often not sure how often i subscribe to a channel and also forget to subscribe again. i would prefer to support a channel based on the time i watched the content of it. so for example i would like to donate a previous set amount of money after watching X hours of content of the creator. this could happen automatically or with a notification in the player window ("you already watched 10 hours of "X", do you want to donate your defined gift?"). with this it would be easier for me to distribute my support to different creators…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. I was gifted a Twitch Gift Card and it is not useable in my region. Effectively Twitch have received $25 and provided nothing in return since it is just sat in my wallet and cannot be used.

    Suggestions:

    • Allow refunds or transfers from the wallet.
    • Allow the use of multiple currencies in the wallet regardless of region.
    • Allow currency conversion of the wallet balance.
    • Allow at least bits or something to be purchased with it.
    • Provide customer support an option for resolving this issue.

    All other suggestions welcome. If this was any other service provider there would be options beyond…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gift Cards  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Many Swedes rely on Swish to purchase stuff online and therefore not many Swedes have PayPal. Adding Swish would make more Swedes willing to pay for subscriptions as it would make it way easier!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Add payment and linking debit and credit cards for the country of Ukraine, as well as other countries as an additional payment method, because in the country of Ukraine only payment through "Xsolla", and I want to link the card to my account.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Its great that you have decreased price for subscription given our weak currency. Now the issue is, only way to pay for subscription is through credit card. It would be great i am able to pay through a local payment service since everyone uses them here. These services are handled by pretty big corpos so they would be very much accomodating towards twitch if you guys contact them.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. The previous subscription pop-up modal was better.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Si Twitch pouvait prévenir quand une méthode de paiement est supprimée, j'ai acheté un PaySafeCard d'un montant de 75CHF pour rien....

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. I think at this point everyone in society understands that cryptocurrencies are the way forward and aren't going anywhere.

    Could you start accepting cryptos for payments? It would be more fun and do a lot of publicity if you pick Dogecoin for this purpose, although I'd be happy to see crypto adoption regardless of which currency you pick, as long as it's really decentralized and not a fake crypto that is actually centralized.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Twitch should be more understanding and open with creators in regards to changes in payment information (I.e. changing where you receive the money). If someone changes banks, online banking sites, etc. Twitch should not jump to the conclusion that their is fraud or mischievous conduct. Instead, they should contact the creator/streamer to confirm said payment info change. This will reduce confusion, wrong ideas, etc. and also help streamers with a “quality of life” improvement.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I want use Mycard to buy bits.
    Because i dont have credit card.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. l'idée serait créer une crypto qui se gagne en regardant des lives et de cette crypto twitch en toucherai une partie et la personne qui regarde touche le reste de cette crypto miner et pour ensuite avoir la possibilité de payer son sub avec cette même crytpo et/ou pouvoir la convertir en argent réel. Ainsi que pouvoir convertir les points de chaine globale accumuler en crypto ce qui faciliterai l'achat d'un sub .

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Many of us probably have more than one subscription.

    All of mine for example start at the first of the month, however up until now I get an invoice for every single subscription + position on my bank account.

    I'd like to have a feature that would allow me to bundle/combine these invoices in to a single one.

    Basically you'll get a single invoice and all of your subscriptions will be listed as the different items , on top of that Twitch will charge you only once for the total cost of all subs.

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. twitch is a fairly new platform when compared to YouTube and the only way twitch expands is by capturing the younger generation in the new markets....

    well in India twitch has a lot of potential to expand however subscriptions are very not possible
    Reason: U have listed PayPal as a direct payment method but we use PayTM which is the most common payment method used by chalder because we don't need permission from our parents to do the payments which don't require credit card s/debit cards etc.

    just add PayTm so we(the teens ) can buy subs without explaining to…

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Since it is extremely difficult for small streamers to hit the $100 payout minimum, I would like to recommend a feature. So if you don't make $100 you can use how ever much you made on twitch, so instead of entering credit card details, it would take the money from the revenue you made from streaming. If this idea gains interest I can explain more.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?