Translate Ideas and Comments
Choose language:
There was an error during translation

Purchase Management: e.g., Checkout, Payment Methods, etc

How it works:
  • Choose a relevant category for your idea and check to see if any other users have already submitted this suggestion before creating your own
  • Be clear with your suggestion, provide examples and solutions to the problem you are posing. Suggestions without actionable feedback may be closed without comment
  • Upvote existing ideas, as opposed to creating multiple similar requests
  • Be sure to share your suggestion with others to gain more support!
  • Note: Suggestions are not guarantees that we will take action on an idea. We will try our best to communicate why an idea may not work, but may not always be able to share that information.
  • Titles that are unclear or unnecessarily vulgar may be reworded to better reflect the request for ease of discovery


If you need help:
This forum is for ideas only. If you need help, please check out our help portal for tons of articles that may answer your questions. If you still need help, you can reach out to our support team in the help portal as well!

Appeals or commentary on suspension decisions, support requests, suggestions disparaging others, and non-constructive feedback will be closed without comment.




Purchase Management: e.g., Checkout, Payment Methods, etc

Categories

JUMP TO ANOTHER FORUM

  1. Pretty self explanatory. I loved it when I was finally able to pay in Euro for subs as the charges were no longer fluctuating each month due to conversion rate + fee. Please add this for Turbo as well!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. I've watched trough the payments today when I was about to buy Twitch Turbo and I realized that u can buy Turbo via phone but not via sms? I would appreciate it if u guys can add "Boku" or something like that so we can pay automatically trough our mobile phone contract each month.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Add new payment method Apple Pay.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. If you streamer affiliate or partner.
    You can use this feature to subscribe or gift sub for any channel from your payment balance (Payout Balance)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Your support needs updating, severely.

    I've been trying to get into contact with you guys for 4+ months, this was done roughly around during the weird money laundering thing and somehow my channel got hit. I got a dodgy bit donation while I was offline and everytime I contact support they send me the exact same copy paste message saying I have fraudulent payments pending.

    I have ZERO access to refund bit donations so I can't undo this, I can't update my payment info as I have to contact twitch and its been 4+ months since I opened my first…

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Ich wünsche mir die Zahlungsmethode „Twint“.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Add the option to Pay and get Paid in Cryptocurrency, get ahead of the curve and Twitch and its users will reap the benefits!

    P.S 1% Stake in the Idea if implemented please!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Add the option to export data from twitch wallet so users can use this data to create their own reports to help them plan and control their spending

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. The Software Engineer quality has dropped for Twitch. I know because I was once interviewed for a position many years back. The quality has dropped significantly, and you may want to evaluate who is working here. AWS is already a laughingstock in the developer community, just look on HackerNews, everyone in Silicon Valley knows what a joke this company is. Fix your ******* **** and stop preventing me from giving you money morons. Otherwise I will take my business elsewhere, like YouTube.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Allow viewers the option to pay using crypto currency such as Shiba Inu, Bitcoin, Ethereum and the streamer to choose which ones they accept or a conversion option. e.g. convert ethereum to shiba inu, bitcoin to ethereum, etc.

    This will open up options for the viewers and streamers and pave the pathway to the future when crypto currency is more mainstream as many retailers now accept various crypto currencies.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. We need a "Total for period" button in Wallet > Payment history.

    https://www.twitch.tv/wallet?tab=purchase-history

    That way we can see the total amount spent between Start and End dates, without having to navigate manually calculate.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Hello twitch community, i think you can add to buy subscriptions with cryptocurrency, it could be a great exploration to make more equally with all the world who prefer use other money not unic the official currency of "x" Country

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Expanding on payment methods in china, like alipay or wechatpay.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. If you have a gift card balance in Euro's, and try to buy Twitch Turbo, instead your credit card or other linked payment method will be charged in Dollars.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gift Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. credit/debit cards in Nepal dont allow online transactions(international) so cant connect to paypal.
    so please add local payment options like : esewa, imepay, etc for us Nepali viewers

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I am often not sure how often i subscribe to a channel and also forget to subscribe again. i would prefer to support a channel based on the time i watched the content of it. so for example i would like to donate a previous set amount of money after watching X hours of content of the creator. this could happen automatically or with a notification in the player window ("you already watched 10 hours of "X", do you want to donate your defined gift?"). with this it would be easier for me to distribute my support to different creators…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. I was gifted a Twitch Gift Card and it is not useable in my region. Effectively Twitch have received $25 and provided nothing in return since it is just sat in my wallet and cannot be used.

    Suggestions:

    • Allow refunds or transfers from the wallet.
    • Allow the use of multiple currencies in the wallet regardless of region.
    • Allow currency conversion of the wallet balance.
    • Allow at least bits or something to be purchased with it.
    • Provide customer support an option for resolving this issue.

    All other suggestions welcome. If this was any other service provider there would be options beyond…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gift Cards  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Many Swedes rely on Swish to purchase stuff online and therefore not many Swedes have PayPal. Adding Swish would make more Swedes willing to pay for subscriptions as it would make it way easier!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Add payment and linking debit and credit cards for the country of Ukraine, as well as other countries as an additional payment method, because in the country of Ukraine only payment through "Xsolla", and I want to link the card to my account.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4
  • Don't see your idea?