Skip to content
Translate Ideas and Comments
Choose language:
There was an error during translation

Purchase Management: e.g., Checkout, Payment Methods, etc

How it works:
  • Choose a relevant category for your idea and check to see if any other users have already submitted this suggestion before creating your own
  • Be clear with your suggestion, provide examples and solutions to the problem you are posing. Suggestions without actionable feedback may be closed without comment
  • Upvote existing ideas, as opposed to creating multiple similar requests
  • Be sure to share your suggestion with others to gain more support!
  • Note: Suggestions are not guarantees that we will take action on an idea. We will try our best to communicate why an idea may not work, but may not always be able to share that information.
  • Titles that are unclear or unnecessarily vulgar may be reworded to better reflect the request for ease of discovery


If you need help:
This forum is for ideas only. If you need help, please check out our help portal for tons of articles that may answer your questions. If you still need help, you can reach out to our support team in the help portal as well!

Appeals or commentary on suspension decisions, support requests, suggestions disparaging others, and non-constructive feedback will be closed without comment.




Purchase Management: e.g., Checkout, Payment Methods, etc

Categories

JUMP TO ANOTHER FORUM

84 results found

  1. I was gifted a Twitch Gift Card and it is not useable in my region. Effectively Twitch have received $25 and provided nothing in return since it is just sat in my wallet and cannot be used.

    Suggestions:

    • Allow refunds or transfers from the wallet.
    • Allow the use of multiple currencies in the wallet regardless of region.
    • Allow currency conversion of the wallet balance.
    • Allow at least bits or something to be purchased with it.
    • Provide customer support an option for resolving this issue.

    All other suggestions welcome. If this was any other service provider there would be options beyond…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gift Cards  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. I wanna be able to use Google Pay to pay for subs and bits etc

    27 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Many Swedes rely on Swish to purchase stuff online and therefore not many Swedes have PayPal. Adding Swish would make more Swedes willing to pay for subscriptions as it would make it way easier!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. I am a Canadian Twitch user who sometimes gifts subs. Normally gifting a sub would cost $ 5 USD but for me the cost is hard-coded to $6.99 Canadian which is too high. Would like to be able to either have the Canadian pricing dynamic based on the daily Canada-US exchange rate (ie dynamic currency pricing) or in my case, have the option to pick the currency that I am billed in as paying $ 5 USD for a sub would be a lot cheaper than paying $6.99 Canadian per sub.

    Thanks !

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Guten Tag Twitch

    Als Twitchuser aus der Schweiz, der kein PayPal besitzt, würde mich freuen, wenn es noch eine einfache andere Bezahlungsmethode gäbe ohne Kreditkarte. Zum Beispiel gibt es hier in der Schweiz die einfache Zahlungsmethode "Twint". Man kann darüber sehr einfach und schnell über das Handy bezahlen. Wenn es diese Methode gäbe, würde ich wahrscheinlich viel mehr Subscriptions etc. lösen. Ich denke, das würde vielen anderen SchweizerInnen auch so gehen.

    Hier die Übersetzung aus dem Google Translator:
    Here's the translate from the Google Translator:

    Good afternoon Twitch

    As a Twitch user from Switzerland who does not have PayPal, I…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. wallet in twitch where you can transfer crypto currency then tip a streamer from it if you choose to their wallet

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Twitch should be more understanding and open with creators in regards to changes in payment information (I.e. changing where you receive the money). If someone changes banks, online banking sites, etc. Twitch should not jump to the conclusion that their is fraud or mischievous conduct. Instead, they should contact the creator/streamer to confirm said payment info change. This will reduce confusion, wrong ideas, etc. and also help streamers with a “quality of life” improvement.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. There needs to be a way for people to easily be able to easily switch from paying via xsolla to the Twitch Gift Card . Right now I cannot switch my subscription to Claudio's Cafe from xsolla to the twitch gift card I redeemed the previous day. I should not have to cancel my subscription and my monthly streak due so I can switch from using a gamestop gift card to the twitch one.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gift Cards  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. I want use Mycard to buy bits.
    Because i dont have credit card.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. l'idée serait créer une crypto qui se gagne en regardant des lives et de cette crypto twitch en toucherai une partie et la personne qui regarde touche le reste de cette crypto miner et pour ensuite avoir la possibilité de payer son sub avec cette même crytpo et/ou pouvoir la convertir en argent réel. Ainsi que pouvoir convertir les points de chaine globale accumuler en crypto ce qui faciliterai l'achat d'un sub .

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. I would like for Skrill to be a pyament method for people that use skrill as another form of payment to be able to pay for bits, subscription etc... on twitch.

    21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. I have been incredibly disappointed in recent weeks at the realization of how Twitch makes changes to the platform but doesn't bother to inform us users that those changes are taking effect. For example, back in April, Twitch started charging tax on all purchases, but there was absolutely no forewarning at all whatsoever, so from my perspective, it seemingly came out of nowhere. As this problem is probably going to end up costing me thousands of dollars more than it should have, I just request that there is more effort put into communicating changes that are coming to Twitch and…

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. You can subscribe from the profits of your channel.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Is there a way to tip/donate anonymously without linking paypal details to twitch account and without paying for Bits?

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. be able to purchase higher tiers on ios with different amount of sub tokens,
    tier 1 being 1 token
    tier 2 being 2 tokens
    tier 3 being 4/5 tokens

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. As a user who prefers to manually renew subscriptions and prefers to keep payment methods not saved to online accounts, the auto-save feature of payment methods is troubling surprise.

    I would like to see a feature - either in account settings or on check-out - to prevent payment methods from being automatically saved. This can be a simple settings checkbox and would prevent users like me to manually delete the payment method every single time I subscribe to a channel.

    :)

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 안녕하세요

    이 내용을 대표, 이사, 경영팀, 마케팅팀 그 어느 부서든 높은 위치까지 전달해주세요.

    각각의 스트리머 닉네임을 기반으로한 주식 시스템에 관한 극히 개인적인 제안입니다.

    주식과 같은 구조로 컨텐츠의 자금 조달을 위한 시스템을 만들어 트위치티비의 수익구조에 변화를 주고 싶습니다.

    블록체인 시스템, NTF, 음악 저작권 등 눈에 보이지 않는 것을 사고 파는 시장이 이미 끝물인가 라는 생각이 들정도로 급격히 커지고 있습니다.

    그에 맞는시스템을으로 아프리카티비, 유튜브 스트리밍 등 다른 플랫폼보다 일찍 시작하여 앞선 포지션을 취해주세요.

    이미 회사에서 고려된 사안일 수 있습니다.

    그렇다면 어느 정도까지 진행됐는지가 궁금하고 혹여 좌초된 사안이라면 어느 부분에서 구조적 문제가 발생하는지 여쭙고싶습니다.

    건실한 회사인만큼 이용자의 제안, 건의사항에 민감하게 반응해주길 기대하겠습니다

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. amazon pay would be my choice, but as a german i get directed to .com instead of .de so i cant use my already existing german account/payment

    pls let me pay with my german account

    and probably a problem for other countries too

    why offer amazon pay for europe when you need a .com payment

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Help creators simplify their taxes (and help prevent donation fraud) by incorporating an "add tip" option when someone subscribes to their channel.

    This also helps protect the streamers' personal information and right to privacy, and reduces the need to use third-party websites.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?