Skip to content
Translate Ideas and Comments
Choose language:
There was an error during translation

Purchase Management

How it works:
  • Choose a relevant category for your idea and check to see if any other users have already submitted this suggestion before creating your own
  • Be clear with your suggestion, provide examples and solutions to the problem you are posing. Suggestions without actionable feedback may be closed without comment
  • Upvote existing ideas, as opposed to creating multiple similar requests
  • Be sure to share your suggestion with others to gain more support!
  • Note: Suggestions are not guarantees that we will take action on an idea. We will try our best to communicate why an idea may not work, but may not always be able to share that information.
  • Titles that are unclear or unnecessarily vulgar may be reworded to better reflect the request for ease of discovery


If you need help:
This forum is for ideas only. If you need help, please check out our help portal for tons of articles that may answer your questions. If you still need help, you can reach out to our support team in the help portal as well!

Appeals or commentary on suspension decisions, support requests, suggestions disparaging others, and non-constructive feedback will be closed without comment.




Purchase Management

Categories

JUMP TO ANOTHER FORUM

95 results found

  1. I've no idea why we have to pay more for low performance. here's 2 examples.
    Twitch doing 2 experiments, 1st Direct cheers and 2nd elevated chat.
    If I cheer $1 on a streamer, I can give 3 users to (temp) emotes. BUT If I cheer with $5, there's only 10 users going to get it.
    $1 = 3, $5 = 10, $10 = 15, $50 = 20, $100 = 30 users.
    If I want to give more emotes, I have to pay $1 a lot lol ($1x10 = same as $100)
    2nd elevated chat is also worst :(
    here's Amount…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Your support needs updating, severely.

    I've been trying to get into contact with you guys for 4+ months, this was done roughly around during the weird money laundering thing and somehow my channel got hit. I got a dodgy bit donation while I was offline and everytime I contact support they send me the exact same copy paste message saying I have fraudulent payments pending.

    I have ZERO access to refund bit donations so I can't undo this, I can't update my payment info as I have to contact twitch and its been 4+ months since I opened my first…

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Would like an option to where you can subscribe manually to a channel rather it renew automatically this way I will be able to keep track of my cash and still be able to get supplies. Just send a notification so you can resubscribe if able to

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Eg, my US viewers want to subscribe through giftcards, but they can't because I'm a EU streamer. They can only subscribe to someone inside the US. Can we get a work around for this please?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gift Cards  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Pretty self explanatory. I loved it when I was finally able to pay in Euro for subs as the charges were no longer fluctuating each month due to conversion rate + fee. Please add this for Turbo as well!

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Bonjour,

    Mon cycle d'actualisation du solde de paiement se fait le 12 du mois, et le paiement le 15, pour avoir une vrai lisibilité en temps réel de son solde une actualisation manuel serait préférable afin de réactualisé en temps voulu pour x raison.

    Ou alors pour être cyclé par mois une actualisation direct après le paiement de la somme envoyé.
    Afin de savoir nos gains et non devoir attendre 1 mois (27 jours) pour qu'il se réactualise.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Add the option to export data from twitch wallet so users can use this data to create their own reports to help them plan and control their spending

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 투네이션과 도네이션은 결재내역이 보이고, 내가 어떤 멘트를 했는 지 알수있습니다.
    구독서비스도 선물 받았거나, 구독알림때 어땐 멘트를 내가 날렸는지 궁금할 때가 있는데, 조회를 할 수 있게 해주십시오

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Wallet  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Add new payment method Apple Pay.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Add the option to Pay and get Paid in Cryptocurrency, get ahead of the curve and Twitch and its users will reap the benefits!

    P.S 1% Stake in the Idea if implemented please!

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Many of us probably have more than one subscription.

    All of mine for example start at the first of the month, however up until now I get an invoice for every single subscription + position on my bank account.

    I'd like to have a feature that would allow me to bundle/combine these invoices in to a single one.

    Basically you'll get a single invoice and all of your subscriptions will be listed as the different items , on top of that Twitch will charge you only once for the total cost of all subs.

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Add payment and linking debit and credit cards for the country of Ukraine, as well as other countries as an additional payment method, because in the country of Ukraine only payment through "Xsolla", and I want to link the card to my account.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Allow viewers the option to pay using crypto currency such as Shiba Inu, Bitcoin, Ethereum and the streamer to choose which ones they accept or a conversion option. e.g. convert ethereum to shiba inu, bitcoin to ethereum, etc.

    This will open up options for the viewers and streamers and pave the pathway to the future when crypto currency is more mainstream as many retailers now accept various crypto currencies.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. I've watched trough the payments today when I was about to buy Twitch Turbo and I realized that u can buy Turbo via phone but not via sms? I would appreciate it if u guys can add "Boku" or something like that so we can pay automatically trough our mobile phone contract each month.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. If you streamer affiliate or partner.
    You can use this feature to subscribe or gift sub for any channel from your payment balance (Payout Balance)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Ich wünsche mir die Zahlungsmethode „Twint“.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. The Software Engineer quality has dropped for Twitch. I know because I was once interviewed for a position many years back. The quality has dropped significantly, and you may want to evaluate who is working here. AWS is already a laughingstock in the developer community, just look on HackerNews, everyone in Silicon Valley knows what a joke this company is. Fix your ******* **** and stop preventing me from giving you money morons. Otherwise I will take my business elsewhere, like YouTube.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. I think moderator must be earn money on advertisement. Streamers choose who moderator can be earn money.

    18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. twitch is a fairly new platform when compared to YouTube and the only way twitch expands is by capturing the younger generation in the new markets....

    well in India twitch has a lot of potential to expand however subscriptions are very not possible
    Reason: U have listed PayPal as a direct payment method but we use PayTM which is the most common payment method used by chalder because we don't need permission from our parents to do the payments which don't require credit card s/debit cards etc.

    just add PayTm so we(the teens ) can buy subs without explaining to…

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. credit/debit cards in Nepal dont allow online transactions(international) so cant connect to paypal.
    so please add local payment options like : esewa, imepay, etc for us Nepali viewers

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?