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Purchase Management: e.g., Checkout, Payment Methods, etc

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Purchase Management: e.g., Checkout, Payment Methods, etc

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88 results found

  1. Currently, the Twitch Wallet contains a gift card balance and a link to a payment method. Making purchases via the gift card balance is great! But buying gift cards has become too hard because gift card fraud is so prevalent (today's attempt took literally 12 hours to sort out and unfreeze accounts that locked as a result).
    Please, we need a way to load our gift card using the stored payment method.

    7 votes

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  2. Many of us small streamers have collected balances below the payout threshold. That money is basically useless and sits for months (or even years) and can't be used. There should be a way to use that balance even if it is locked within the platform.

    If there was a way to use that payout balance to buy subs/bits it would allow smaller streamers to benefit even from just a few subs/bits spent on their stream and encourage them to sub to more streams. I know I would buy more subs if I could use that balance first. I would also…

    2 votes

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  3. Change the way to buy subscriptions back to tokens, everything else is great in terms of the new design for the mobile app. Tokens were easier and allowed you to support other streamers at once instead of buying separately. (Extended subs, gifting subs, etc)

    21 votes

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    4 comments  ·  Other  ·  Admin →
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  4. 1 vote

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  5. I am a creator myself, and my income fluctuates with the tides. I would like to be able to purchase more than a single month of twitch turbo at a time. Twitch Turbo is a fantastic way for me to enjoy Twitch on the months where money is tight. Being able to buy 3 or 6 or 12 months of Twitch Turbo would be very helpful to me.

    1 vote

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  6. Allow us to buy Twitch Turbo with our gift card balance with british pounds UK, i notice that only people in US can buy Twitch Turbo with their gift card balance but no other countries.... we can buy subs and bits with it but not turbo,

    also allow us to buy Twitch Turbo on Mobile ios with our apple balance, again we can buy subs and bits on mobile ios and use our apple balance but not Twitch Turbo...

    Currently there is only 1 option to buy Twitch Turbo and that is via a browser using our debit/credit card

    please…

    2 votes

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  7. Considering the number of people that don't like PayPal and avoid certain types of payment processors, it would be useful if these people had a payment method they used to purchased things on Twitch. GabPay is a popular one that is available in the US and Worldwide shortly. Its fees are half that of PayPal so Twitch would make more money when people subscribe using it over. There are also no charge backs so that is one cost Twitch will not have to worry about.

    1 vote

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  8. Right now it seems I am able to purchase gift subs and bits on Twitch with an expired credit/debit card. This is a security issue and should be prevented.

    2 votes

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  9. HelloChat Payment for Content Creators/Streamers in Canada. A peer-to-peer funds transfer using a Digital Wallet completely secured and simple. This will benefit Canadian Content Creators and their viewers.

    ID Verification by Trulioo
    Prevents fraud and scammers by identifying their information through GlobalGateways.

    Security & Security
    Backed by the major banks in Canada and compliant to FINTRAC, a transaction intelligence agency in Canada to prevent terrorist/money laundering transactions and protect information.

    Benefits
    Think of it like an E-Transfer to the Streamers/Content Creators except without the personal information. Streamers know it is coming from a verified source.
    It's instant and easier than…

    1 vote

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  10. Your support needs updating, severely.

    I've been trying to get into contact with you guys for 4+ months, this was done roughly around during the weird money laundering thing and somehow my channel got hit. I got a dodgy bit donation while I was offline and everytime I contact support they send me the exact same copy paste message saying I have fraudulent payments pending.

    I have ZERO access to refund bit donations so I can't undo this, I can't update my payment info as I have to contact twitch and its been 4+ months since I opened my first…

    9 votes

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    1 comment  ·  Other  ·  Admin →
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  11. Include the channel name on the invoice sent when subs are gifted.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. Twitch changed the currencies to buy bits and subs to the local currency. This is great because 5$ is in some countries a lot of money. What doesnt work is to buy gift cards with my local currency. There is only Euro,USD,AUD and GBP. If i want to buy a friend a gift card i have to use USD and there is the problem again that the amount is a lot of money in countries for example for me in Turkey. I would like to pay gift cards like subs in my local currency.

    1 vote

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    0 comments  ·  Gift Cards  ·  Admin →
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  13. I've no idea why we have to pay more for low performance. here's 2 examples.
    Twitch doing 2 experiments, 1st Direct cheers and 2nd elevated chat.
    If I cheer $1 on a streamer, I can give 3 users to (temp) emotes. BUT If I cheer with $5, there's only 10 users going to get it.
    $1 = 3, $5 = 10, $10 = 15, $50 = 20, $100 = 30 users.
    If I want to give more emotes, I have to pay $1 a lot lol ($1x10 = same as $100)
    2nd elevated chat is also worst :(
    here's Amount…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. Eg, my US viewers want to subscribe through giftcards, but they can't because I'm a EU streamer. They can only subscribe to someone inside the US. Can we get a work around for this please?

    1 vote

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    0 comments  ·  Gift Cards  ·  Admin →
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  15. Bonjour,

    Mon cycle d'actualisation du solde de paiement se fait le 12 du mois, et le paiement le 15, pour avoir une vrai lisibilité en temps réel de son solde une actualisation manuel serait préférable afin de réactualisé en temps voulu pour x raison.

    Ou alors pour être cyclé par mois une actualisation direct après le paiement de la somme envoyé.
    Afin de savoir nos gains et non devoir attendre 1 mois (27 jours) pour qu'il se réactualise.

    1 vote

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  16. Would like an option to where you can subscribe manually to a channel rather it renew automatically this way I will be able to keep track of my cash and still be able to get supplies. Just send a notification so you can resubscribe if able to

    1 vote

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  17. Pretty self explanatory. I loved it when I was finally able to pay in Euro for subs as the charges were no longer fluctuating each month due to conversion rate + fee. Please add this for Turbo as well!

    2 votes

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  18. Add the option to export data from twitch wallet so users can use this data to create their own reports to help them plan and control their spending

    5 votes

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  19. Add new payment method Apple Pay.

    3 votes

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  20. Add the option to Pay and get Paid in Cryptocurrency, get ahead of the curve and Twitch and its users will reap the benefits!

    P.S 1% Stake in the Idea if implemented please!

    3 votes

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