I stream ocassionally but I watch more often. I think making a renovation of channels when they're offline is a good idea, however there are many channels that have Offline communities that hang around the chat so it's useful to have the chat be available still as soon as you enter the streamer's channel instead of having to click a tab, it seems to me it seeks to resemble the mobile experience but I don't understand why? I like more customization options and making the channel look more professional but for the introduction video, wouldn't it be better to have it where the normal offline screen would be? and after the video is done playing or if the video is stopped give the streamer's schedule info IN the same player like it is right now when you want to watch a VOD Having all the information at a glance is far better than making users click here and there to find out things, specially cuz not many are gonna want to watch a whole minute video of someone selling themselves basically

There now seems to be no point to hosting another channel when I am not streaming, as there is no indication on my channel page that I am doing so without jumping through hoops.

The useless video carousel defaults to the channel trailer video. If I remove the channel trailer, it defaults to the video of my last stream. The equally useless “customize your channel” button gives no options to choose what content will be shown by default in the carousel. A viewer landing on my page will have no way to know I am hosting someone else’s channel unless they:

1. Click through the video carousel until the hosted stream appears. NO ONE is going to do that.


2. Click on my username below the carousel. This brings you to the old layout stream player with the hosted channel playing. The game title displayed DOES NOT show the game/category of the hosted channel. Instead, it shows the game/category of the last thing I streamed. That is both confusing and useless.

Hosting another channel is one of the greatest features that Twitch has to engage viewers while a channel is offline. It helps create a sense of community by allowing viewers to discover channels with similar content. With this channel “redesign” you have rendered that feature essentially useless because it has been buried. A hosted channel should be the first thing a viewer sees in the content player when landing on an offline channel page.

If there is a way to have hosted channels appear by default, there is no obvious way to do so. Once again, you have removed a useful feature and rendered it totally useless.

The new channel page design adopts the worst trend in bad UI/UX: it takes the functionality that users have come to expect and grown accustomed to, and either buries it or removes it all together. Features such as the Followers tab are now so hard to find that first I thought they had been removed outright.

The postage stamp sized carousel that replaces my offline image when first navigating to my channel page is laughably useless. My offline image was designed to convey specific information relevant to the channel and new viewers. That is gone, replaced by a tiny and poorly designed video carousel that lacks any perceivable purpose. The only way to view the offline image is to click my channel name under the carousel. This brings me back to the old default channel layout, of course minus minus the navigation tabs that were actually useful.

The tiny size of the carousel makes me wonder why it is even there. You have the hero banner container taking up nearly half of the page, and yet the carousel takes up only a small amount of that and it doesn’t scale to fill more of the space. Seriously, not only is is totally useless but it looks dreadful with all that empty space around it.

Then I saw the “Customize your channel” button, which I thought might actually allow me to change some awful design choices that have been made. Boy, was I wrong.

Clicking the “Customize your channel” button is equally laughable. Silly me for thinking it would allow me to do what it says on the tin, and actually customize my channel to display the information that I actually WANT it to display. Nope. It just takes me back to the same channel preferences with the same options that have been there for me since I opened my account. No new options to let me put my channel image back in place of the carousel, no new options to let me choose what content is shown in the carousel by default, no new options to bring the Followers tab back to the navigation options...in fact, there are no new options to “customize:” my channel to speak of. But...woo-hoo! I can still change my profile accent color! La-dee-frickin-da.

How about adding some functionality to the “Customize your channel” that would, you know, allow me to actually customize my channel and change/modify the layout and content that is displayed on the channel page? I do not want or need a Schedule tab. I do not have a set schedule. I stream when I have the free time to do so. I don’t want or have use for a Schedule. How about giving me the ability to “customize my channel” so that I can remove it and replace it with something I actually want, like the Followers tab you took away?

With the Followers tab, I used to be able to see how many followers I had and who they were with one click from the channel page. You’ve now made that a needlessly more complicated task. I can see how many followers I have from the channel page, but if I want to see WHO they are, I need click on that amazing “Customize your channel” and scroll all the way to the bottom of the page, then click the Followers List option. That does bring me to a list of my followers. Fine. But any person who has ever navigated the Internets would likely think that the Followers List would not only display a list of followers, but display the actual number of followers in that list. Right? Wrong. There is no follower count displayed in the follower list. Seriously? There is now no way to display both sets of data on the same screen? You had that functionality, but you removed it. In what twisted sense of website design does this actually make any sense?

These are just a few examples of how the new channel page design has taken away useful functionality and made navigating my “new” channel page an exercise in frustration. If there are ways to work around any of my complaints (and I have many more), they are not in any way apparent.

If we are being somewhat pushed to the idea of needing to have a trailer filling up what will otherwise be a rather blank space (Unless we use the old page), can we at least have the trailer as we want it?

You are currently suggesting (forcing) the usage of a trailer but wanting it to conform to your notions of what makes good advertisement (60 seconds), and I do not agree with this. For a medium that's about a long term entertainment (potentially several hours worth a day) , I want to at least be able to show case 2 minutes of what people are coming in for, if not more.

You allow plenty of space for highlight clips which are in no doubt cluttering your servers. Kindly grand me a bigger chunk so that I can put together the demo the way I want.

I've never liked the visible numbers, and the current layout took some positive steps (on desktop at least) by taking the Follower count off the landing page and making people click into the Follower tab to see the actual numbers.

Personally, I find the numbers a source of anxiety. I know many don't, and use them as confidence/clout boosters. That's all fine, I'm just asking for the option on the broadcaster's side to hide those numbers if they so choose.

Thank you.

Edit: To clarify, a robust option would be to hide for all, not just the broadcaster. What I really want is folks to come to my channel and enjoy it for the content, not make value judgements based on how many people have "smashed that like button".

There are some interesting new ideas, like Video trailer, and social media links, but honestly for 2 new interesting Ideas, the new Layout is way too complicated.

Panels have been streamers way of getting more info out about themselves. I don't know why the "Home" tab and the "Chat" tab can't be merged: Keep the "Chat" layout and have the "Video Trailer" where the Stream Video usually is. and I agree that people should be able to opt out from the whole video trailer thing, so they can keep their offline screens.

The rest of the Home Tab, and About Tab, I don't see the use for it? I almost feel as if more things were just added to give people things to click on. I don't understand the point of having panels in 2 tabs and videos in 3, do there really need to be so many repeats?

Adding social media links is a good idea but there are compact ways to do it that doesn't require all this extra work. i.e click-able buttons on the side somewhere with social media icons. Doesn't need a whole new page with things you can already find on the "chat" tab

The Home Tab also just reminds me of Youtube. The Chat Box at the right hand side always gave Twitch it's Unique Twitch feel...Social Media are looking too alike. You can just make the Chat area collapsable.... oh like it already is?

Schedule tab, is not completely pointless, but it is just clunky and unnecessary. that could easily just be another panel. or a little note by our user names (on chat or home page) that says "last streamed x hrs ago" or "x days ago" really don't need a whole page for it especially when most of us use use stream labs IF we even have a schedule.

TL;DR Don't give a lot of space to things that don't need it. I don't know who is complaining about the original Twitch Layout so why not add things that don't compromise or devalue it too much. stop repeating things.

The general feel of it is nice and not too different from Twitch, it matches the feel of the whole site. but honestly way too complicated.