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54 results found

  1. erro na twitch nao consigo seguir miguem de volta

    1 vote

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    Closed  ·  Ana responded

    It could be that you have met the 2000 follow limit. Please reach out to our support team to troubleshoot this issue, in case this is not the problem. Our support team can be reached at link.twitch.tv/GetSupport

  2. I can't follow some streamer eventhough I'm not ban from their channel and this isn't auto mod either. What can I do ?

    1 vote

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  3. On the website, when I go to channel page, clicked follow, in a split second, it automatically unfollows it without pressing the 'unfollow' button. Even clicking any "get notifications" cause it to unfollow. Doesn't do this on mobile.

    1 vote

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  4. and since 3pm Twitch doesn't show me anything it always tells me unexpected error every time I want to see a live streamer

    1 vote

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  5. Account says "live" when streaming, but the stream shows the offline page instead of the stream. On other platforms, things load just fine. But on Twitch, it's bugged for some reason. What happened and how do I solve it?
    It only happens when I'm streaming, and because it thinks that I'm offline, there's no error code.

    4 votes

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    2 comments  ·  Bugs  ·  Admin →
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  6. Unable to update user avatar, when I try to update my avatar, it prompts an error "Oops, an error occurred.

    Unable to update profile picture, please try again later"

    2 votes

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    1 comment  ·  Bugs  ·  Admin →
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    Closed  ·  Ana responded

    Hi,

    Sorry to hear you're having issues uploading your profile picture. Please reach out to our support team for assistance at https://link.twitch.tv/GetSupport. Thank you.

  7. I have been trying to update my listed schedule for about 3 months now. I've tried through my pc and my phone, my phone won't let me and on my pc nothing ever actually saves. I can't even delete and start from scratch.

    I'm sorry if I posted this in the wrong spot. I just spent like 20 minutes trying to navigate to any kind of help.

    1 vote

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    Closed  ·  Ana responded

    Hey there,

    So sorry to hear you've been having issues with updating your schedule. Please reach out to our support team to investigate this issue. You can reach them via https://link.twitch.tv/GetSupport. Thank you!

  8. Well i just cant upload photo or banner or any devices or broswers or any other ways , can you pleas fix that and fast

    4 votes

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    3 comments  ·  Bugs  ·  Admin →
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    Closed  ·  Ana responded

    Hey there,

    Sorry to hear you're having an issue with uploading your profile photo and banner. Please reach out to our team at help.twitch.tv to troubleshoot this issue. Thank you.

  9. It is as I said. Soon as I go to push go live the feed to going live it is cut off and saying that I am offline. I barely used twitch and now I can't stream. I go look on the website and it looks like there's a bunch of other people who are offline that I followed but at certain times that campaigns are happening for games I without a doubt know they would be streaming. I played with them before.

    1 vote

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    Closed  ·  0 comments  ·  Bugs  ·  Admin →
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  10. Como uma live como do Casimito com uma transmissão paga cai no meio de um jogo que ele tem autorização pra transmitir? vocês devem reembolsar todo mundo que assinou sem tirar a inscrição do canal dele. Um absurdo uma empresa desse tamanho cometer uma falha ridícula dessas

    1 vote

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  11. fix channel trailer - cant even submit a ticket for this issues. Your ticketing system is messed up as well. I dont want to go to public forums for support i want you to support me. Isnt that why i pay you half my REVENUEEEEE and i cant post an image here. and i contacted you on twitter several times. seems like you have a disreguard for the #LGBTQ community oh but please take half the money i earned....

    1 vote

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  12. If i raid someone this is the message " Raid Settings do not allow you to raid at this time." i try to raid my 2nd account also my friends but this is always happened.
    Thank you!

    2 votes

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    1 comment  ·  Bugs  ·  Admin →
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    Closed  ·  Twitch responded

    Hey there! 


    This is definitely something to look into with our team at help.twitch.tv so they can further investigate this with you. 

  13. I think I've been getting a bug in which I can't follow any more people. Whenever I try to follow someone the button refreshes and goes back to how it was before. Is there a fix to this? Is there a follow count cap?

    Thank you

    1 vote

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    Closed  ·  Ana responded

    Hi there,

    It is possible you may have reached the follow cap of 2000. If this doesn't sound right, then please reach out to our team to investigate the issue and get some help troubleshooting this via https://link.twitch.tv/GeneralFollowViewCount. Thank you!

  14. 팔로워 버그 팔로워를눌러도 자꾸 취소되고 PC도 모바일도 팔로워진행중 오류라고 진행이안됍니다

    1 vote

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    Closed  ·  2 comments  ·  Bugs  ·  Admin →
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  15. 1 vote

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    Closed  ·  1 comment  ·  Bugs  ·  Admin →
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  16. 1 vote

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    0 comments  ·  Bugs  ·  Admin →
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    Closed  ·  Twitch responded

    Hey there, 


    This does not sound like something we have intentionally set up. Please reach out to our team at help.twitch.tv so they can further assist you with troubleshooting on this. 


  17. If you look at the follower count below my channel name, it would show I have 4 followers. However, if you go to places like my Twitch Achievements and Creator Dashboard, it shows I only have 3 followers.

    10 votes

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    8 comments  ·  Bugs  ·  Admin →
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    Closed  ·  Danky responded

    Hey there! We usually recommend waiting around 48 hours for your stats to update across the site after a stream.

    Hope this helps!

  18. They are so extremely useless and incompetent, they cant fix a scroll bar?!? They are worthless. All of them should be fired for being so extra ordinary incompetent, its shocking

    1 vote

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    Closed  ·  0 comments  ·  Bugs  ·  Admin →
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  19. hello sorry for bother but i was trying since 1 week to see Video On Demand but the page down can you help me please thanks

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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    Closed  ·  Twitch responded

    Hey there!

    Our team at help.twitch.tv are better equipped to help you out with questions like this.

    Reach out there and they will be able to further assist you with VODs.

  20. Button to Follow and button to buy Subscription (when is discount September) are merged. (Polish language problem)

    I can send image how it looks and where is the problem but couldnt find bug report place and also cannot upload images here

    1 vote

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    Closed  ·  0 comments  ·  Bugs  ·  Admin →
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