Support closed captions on Android/Chromecast
I have just discovered that for streams containing embedded closed captions (NOT via a Twitch extension), there is no way to display the closed captions when playing the stream on Android or when casting to a Chromecast.
I think it's great that Twitch has added captions support in the first place, but all of it is for nothing if someone who relies on captions is watching on the app or Chromecast.
To be extra clear, I am not talking about caption extensions - those show up in the app, but many streamers use proper embedded captions which seem to only be available in the browser player.
The app really should support displaying captions over the video similar to YouTube, and Chromecast definitely also can show captions so it should be supported there too.
I contacted Twitch support about enabling captions on Android/Chromecast and the only responses I have gotten are links to the help articles about captions and extensions. None of the help articles show how to enable captions on Android or Chromecast, so I have to assume it just isn't supported.
I came to twitch to watch streams, but he's right it's not worth having an account if you can't hear or understand what anyone is saying without closed captions/ subtitles. But when casting to chromecast/smart tvs there is no way to get them up. 😕
Pushing for this to be resolved as well. People relying on subtitles for accessibility or ease of use should not have to compromise. Device agnosticism should be the rule :)
Please, please, please fix this. I'd love to watch things on my tv via my chromecast.
Currently my only option is to watch via opening the stream on my laptop and connecting it to my tv with an HDMI cable, which is a lot of effort to go to compared to what should happen- I stream via the twitch app to my tv, and turn on captions.
I would also like to see this accessibility option dealt with!! :)