Viewer Count WRong
Hello, my viewer count always shows 1 maybe 2 viewers, however you can clearly see multiple accounts in chat watching. So not including viewers that don't have accounts, why is my stream showing only 1 viewer?

Hey everyone! Just wanted to pop on here to give some clarification.
Your Viewer Count reflects the total number of people watching your live broadcast, whether or not they have logged into a Twitch account. Your total Users in Chat reflects the number of logged-in Twitch accounts that are connected to your chat. In some instances, an account can be connected to your chat without watching your live broadcast - like chat bots, users in chat-only mode, or users in pop-out chat mode - which would then create a difference in your total number of Users in Chat and your Viewer Count. You can learn more about your Viewer Count and Users in Chat in this help article.
Thank you as always for the feedback!
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tigre_guzman_ commented
lo que pasa es que e estado mirando mis directos, y a veces me pone menos espectadores de los que hay, tengo unas imagenes por si quieren que se las muestre, en el stream aparece 4 espectadores, mientra que miro la lista y me aparcen 8, entonces no se que hacer o si es un error, por favor darme una solucion, por que me preocupa.
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spicybella commented
i went from 45 viewers down to 2, yet there were at least 15 active chatters and 35 people shown on my viewers list at any given time. It is hurting my partner data TREMENDOUSLY!!! i was at 12.9 and now I'm down to 9.8 due to this "glitch"! WHAT CAN I DO????? PLEASE CONTACT ME!!!
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jumpymint commented
Average Viewer count is the days of entry to this bug, it does not change in 2.4
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PiiEyy_ commented
Ok , so I’ve googled about this issue and came here. This sounds Fd up! And this is like about 3 years like this. Idk what was in the past but ive noticed it since then. I can’t help, but I am clearly angry and mad about Twitch being „the place to be“, but they didn’t care about botting, chat issues, DMCA Trouble etc.
I personally think that someone has programmed the „Chat“ or „API“ in that way that they can „Steal“ your view, and a Specific account counts then as 100 or 50 or stuff like that. I am Sad 😞 -
ytartsyevil commented
fix your viewer count
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corruptedgamesttv commented
Twitch isnt going to fix any of this an time soon. they dont care about us little streamers when they have people like nick mercs that make them over 100k a month on subs alone
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BakedUntilDeath commented
Guys Twitch doing this on purpose. They don't give a ****. We should be using Youtube anyway. Youtube will give you viewers, not take them. https://www.youtube.com/channel/UCWIswYXS4PKlPtLR5CMZLdg
Here is a great place to start. Pro Tip: I always respond to commenters. -
Laxxor_Borocillicase commented
All viewer "counts" are probably "broken" since the minimum 10% viewer volume rule was introduced.
If your stream is loud, or the viewer needs a quiet viewing experience, volume set below 10% will cause their viewership to NOT be included.This is unfair to the streamer.
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Laxxor_Borocillicase commented
All viewer "counts" are probably "broken" since the minimum 10% viewer volume rule was introduced.
If your stream is loud, or the viewer needs a quiet viewing experience, volume set below 10% will cause their viewership to NOT be included.This is unfair to the streamer.
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Laxxor_Borocillicase commented
All viewer "counts" are probably "broken" since the minimum 10% viewer volume rule was introduced.
If your stream is loud, or the viewer needs a quiet viewing experience, volume set below 10% will cause their viewership to NOT be included.This is unfair to the streamer.
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Laxxor_Borocillicase commented
All viewer "counts" are probably "broken" since the minimum 10% viewer volume rule was introduced.
If your stream is loud, or the viewer needs a quiet viewing experience, volume set below 10% will cause their viewership to NOT be included.This is unfair to the streamer.
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lamont_94 commented
im having this problem too I know I have 5 loyal viewers and its saying i have 1 or 2 viewers
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DannyG1017 commented
is there any way of fixing this
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Queen_Demonia commented
This is still a constant issue for our stream when we know we have 7 friends in the chat watching and messaging and half aren't being counted. The difference between these increases are huge for small streamers being seen higher in the categories list as well which means less chance of exposure to new viewers. We have 7 people in there active meaning we can get higher on the list as deserved, but we aren't. The stream is farther down on the list than it actually should be because people aren't being counted and that's very discouraging when working hard just to get Affiliate.
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erra_23 commented
I have it same, when my friends and some new followers watching (i see in chat 11-13 viewers, they aren’t much active in chat, because content is tensed on bullet, i still see 1,2-1,7 viewers by statistics per hour (activity) and when i streaming for 6-8 hours, ill never get Twitch bonuses..
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dj_ricky_rick commented
This seems to be an ongoing issue Twitch won't fix.
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Mau_Flota commented
son un asco, yo soy afiliado y mis 4-5 personas leales no son contadas
sólo quieren que el contenido basura crezca, como las mujeres en bikini lamiendo cosas. -
Mau_Flota commented
I´m an affiliate an they give us this sh4t , is tiring, how in the **** we are supposed to grow with these poor numbers that are actually fake cause you don´t want to reflect our real numbers??
I GET AT LEAST 4 PEOPLE AND YOU ONLY SHOW 1 ******* DO I NEED TO BE A FEMALE WITH A SWIMSUIT AND A TUB OR WHAT??
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Mau_Flota commented
all day all night they are doing this to harm us or what ? my analytics are hurting cause of this 5 viewers atleast and your platform only show ine? but hot tubs are good with 2000000000000 viewers . What a joke.
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Mau_Flota commented
my counter only showed one and in my stream they were 4 people, and they also saw the F counter was wrong. I hate this, you only harm small channels , how Im supossed to grow?