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Viewer Count WRong

Hello, my viewer count always shows 1 maybe 2 viewers, however you can clearly see multiple accounts in chat watching. So not including viewers that don't have accounts, why is my stream showing only 1 viewer?
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Cryosin shared this idea  ·   ·  Report…  ·  Admin →
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Closed  ·  Danky responded  · 

Hey everyone! Just wanted to pop on here to give some clarification. 

Your Viewer Count reflects the total number of people watching your live broadcast, whether or not they have logged into a Twitch account. Your total Users in Chat reflects the number of logged-in Twitch accounts that are connected to your chat. In some instances, an account can be connected to your chat without watching your live broadcast - like chat bots, users in chat-only mode, or users in pop-out chat mode - which would then create a difference in your total number of Users in Chat and your Viewer Count. You can learn more about your Viewer Count and Users in Chat in this help article.

Thank you as always for the feedback!
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  • dancleyfn commented  ·   ·  Report

    ta acontecendo direto fica travado em 1 espectador mas no chat tem mais de um
    complicado

  • YERAY_MAESTRO commented  ·   ·  Report

    Existe algún problema por que no me corresponde la media de espectadores en ocasiones he tenido hasta 14 personas y siempre mas de 3,retrasmito de lunes a sábado y entre 1 hora mínimo y hasta 3 o 4 depende el día o incluso mas,espero que todo esto sea un fallo por la gran cantidad de gente que retrasmite en estos momentos y que se resuelva lo antes posible; saludos
  • Rauwers_ commented  ·   ·  Report

    My stream keeps showing 1 viewer, while lots of my friends are watching it, what is going on? this is just so stupid, how can anyone get affiliate if its always showing 1 viewer no matter how many are actually watching it
  • DariusSlayer commented  ·   ·  Report

    Hi there,

    I usually do have between 10-12 viewers in my chat daily for a while now but only 3 of them are accounted for. I've asked Twitch about this but nothing has been done.
  • DariusSlayer commented  ·   ·  Report

    I usually have about 10-12 average viewers coming in daily but it states that there are at max 3. WTF.
  • BrokenNeckCommander commented  ·   ·  Report

    There seems to be an issue with the average viewership. There is always a difference between the average viewers in the achievement area of the stats and the real stats. I don't know if both numbers are wrong or if its just an issue with when they are updated, but it kind of is distracting and misleading if those numbers don't match.
  • Parrot1221 commented  ·   ·  Report

    Wait just thought of this. So if this is happening to me then it could me happening to thousands of streamers which you are making ad rev off of. All while holding them back from becoming affiliates. Can I see the internal data on this? I will need to contact some of my people to look into this and run a stream with my analysis.

  • Parrot1221 commented  ·   ·  Report

    Still happening and still no response. Nice to know that twitch is here for the new streamers......
  • Parrot1221 commented  ·   ·  Report

    Why does it show I only have one viewer when I am streaming but when I look in
    my chat there are 12 people? None of the views count toward my stream analytics
    so I just have ghost in my chat. When I review the stream none of the views show.
  • Parrot1221 commented  ·   ·  Report

    Why does it show I only have one viewer when I am streaming but when I look in
    my chat there are 12 people? None of the views count toward my stream analytics
    so I just have ghost in my chat. When I review the stream none of the views show.
  • SirKlackles commented  ·   ·  Report

    This is a huge problem for me. I've been having 4 or 5 active viewers at a time and then it only says I have 2. Please fix this.
  • RealNovah commented  ·   ·  Report

    Boa noite!

    Venho por meio deste ''ticket'' notificar um bug que vem acontecendo comigo e com o meu canal, na maior parte do tempo quando estou ao vivo, é possivel ver o baixo nivel de espectadores assitindo a stream, porem quando se abre as configurações do chat, para ver quem está online no chat, é possivel de se ver cerca de 8 ou mais pessoas, e o contador travado em 1 ou 2, ja me ocorreu de me mandarem mensagem me avisando, que x pessoas estavam me assistindo porem o contador de viewers só mostrava 2 ou 1, nao achei a opção de mandar uma imagem em anexo, então tomei a liberdade de postar e aqui está o link

    https://prnt.sc/qsj3vs
  • Whatcody commented  ·   ·  Report

    fix the view count to be right all the time and not be messed up it hunts a lot of streamers that are trying to get affiliate or even partner
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