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Viewer Count WRong Hello, my viewer count always shows 1 maybe 2 viewers, however you can clearly see multiple accounts in chat watching. So not including viewers that don't have accounts, why is my stream showing only 1 viewer?
1,993 votesHey everyone! Just wanted to pop on here to give some clarification.
Your Viewer Count reflects the total number of people watching your live broadcast, whether or not they have logged into a Twitch account. Your total Users in Chat reflects the number of logged-in Twitch accounts that are connected to your chat. In some instances, an account can be connected to your chat without watching your live broadcast - like chat bots, users in chat-only mode, or users in pop-out chat mode - which would then create a difference in your total number of Users in Chat and your Viewer Count. You can learn more about your Viewer Count and Users in Chat in this help article.
Thank you as always for the feedback!
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New Creator Dashboard takes up massive CPU, GPU I tried to run a stream last night with the new Creator Dashboard as my chat interface, but when I went live I noticed Google Chrome was taking up over 50% CPU and around 40% GPU, causing my game to have massive performance issues. When I used Chrome's Task Manager, I found that it was the Creator Dashboard tab taking up the majority of the CPU. As soon as I switched back to the old Twitch Dashboard, my PC's performance improved tremendously.
Something on the new Creator Dashboard is way too CPU intensive, and I'm not sure which component it…
67 votes -
Affiliate Selection Step 1 'Continue' button in Affiliate Selection section does not work. I'd like my problem fixed faster.
İştirak Seçimi bölümünde Basamak 1 'Devam et' butonu çalışmıyor. Maillerime geri dönüş almıyorum.Sorunumun daha hızlı düzeltilmesini isterdim.
64 votesHello everyone, so sorry for not getting to this sooner. If you're still experiencing issues here, please reach out to our support team at help.twitch.tv for assistance.
Thank you!
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stream summary Stream achievements regarding average viewers over 30 days does not match the statistics page.
55 votes -
mi canal no aparece no aparece mi canal en directo .si lo buscan mis seguidores el canal aparece y desaparece pero yo entro a mi cuenta normal y estoy en directo .q puedo hacer?
53 votes -
ingresos ¿Donde puedo ver los ingresos acumulados antes de recibir los cobros?
37 votesHello! Apologies for the delayed response. You can view your revenue here: https://dashboard.twitch.tv/channel-analytics
To learn more about your analytics on Twitch, please access the following link: https://help.twitch.tv/s/article/channel-analytics
Hope this helps!
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how to get verified I just want to get verified but not as famous because i'm a Xbox player and the lag is horrible my ping is 200 in Fortnite but when i'm not streaming it's 10
36 votes -
Payout Method I received a e-mail saying "the payout failed", so i try to follow the e-mail instructions:
"Please login to your Payout Preferences and edit your details to correct this error.
If you are a Twitch Affiliate, follow these instructions:
Head over to the Settings tab of your live dashboard
Click Change Payout Method
Correct your payout information"But! My dashboard don't have the option Change Payout Method!
I check with other streamers and they have the option! Why i don't have???26 votes -
Errors in Dashboard Not sure if this has been happening all along, but there are errors in the Stream Summary for me. For instance, I streamed from 6:50p - 10:05p tonight, but it tells me my stream went from 6:50-8:55, shorting me over an hour. Also, says I gained only 1 follower tonight, but I gained 4. Is this just a glitch tonight, or has this kind of thing been going on for awhile? If so, it's hard to trust the stats...
25 votes -
Channel is unlisted and can't be found My channel cannot be found by category,game or even by typing my channel name, It's been 2 weeks since my channel disappears completely to followers even though I'm live my channel cannot be found unless people type my channel URL link, otherwise it banishes until I go offline. Stream is good and live but it disappears from every list on the site.
24 votes -
no me deja suscribirme gratis con twitch prime He vinculado mi cuenta de amazon prime a twitch, y no me deja suscribirme gratis a un canal.
21 votesPlease reach out to support for help
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a Ayer consegui el afiliado y cuando pongo "empecemos" me aparece este mensaje:
"Lo sentimos. A no ser que tengas una máquina del tiempo, ese contenido no está disponible."
Espero ayuda, muchas gracias. De paso si alguien sabe solucionarlo le agradecería.19 votes -
Updating stream info Never hide things behind clicks. Having to take an extra step slows things down also means we cant at a glance confirm the stream info is correct or change it on the fly. Clicks equal death when it comes to navigation
19 votesThere were a few in here, some were addressed in other tickets. Some are being explored in other tickets.
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新的介面應該要被改善 實況預覽: 這個頁面就是垃圾,一個正常的實況主應該要使用他的直播軟體來看到自己現在並且毫無延遲的畫面來了解自己的狀況,我認為應該要新增一個X把它關掉
活動摘要: 活動摘要這個頁面也是垃圾,如上所述如果實況主能夠使用第三方軟體來輔助自己的實況,讓自己的實況變的更優質的話,那何嘗不可,這個頁面也應該要有一個X可以關掉。
快速操作: 設計這個的人應該沒開過實況,如果我要隨時能夠調整自己的廣告時間,我應該要有一個可以拖曳的按鈕,而不是把30/60/90/120/150/180秒的廣告都各設定一個按鈕讓我的畫面變成一堆方塊,還以為我在我的後台玩俄羅斯方塊。
聊天室: 聊天室應該要新增一個按鈕或是可以讓他變成跟觀眾所看到的寬度一樣,實況主必須時刻知道自己的聊天室的狀況,若是寬度太寬,會出現實況主不認為洗頻但觀眾卻已經受不了的情況。
最應該要可以根據自身情況拖曳的東西在新的介面被你們改到最上面去了,變成不能拖曳了。
其中包含,現時實況時間、觀眾數量、訂閱者數量、訂閱積分等。我理解你們新的介面想要實況主體驗看看,但在自己的後台看到一個藍色的Bar無時無刻提醒你去使用一個史上最爛的介面,而且還不能把這個提醒給關掉,真是非常遺憾。
19 votes1. We’re working on the live preview issue
2. Same
3. We are exploring better was of doing this, the multiple buttons was a temporary solution.
4. Addressing another ticket
5. Working on a way to make this behavior easily accomplished. -
18 votes
Hey there!
Thank you so much for this feedback. Just wanted to update this thread that the broken link issue has been resolved.
If you are still having link issues please reach out to our team at help.twitch.tv so they can further investigate what you are running into.
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Achievements are broken. Twitch needs to fix their achievements. I currently have 53 followers on my twitch but according to the achievement "Path To Affiliate" I only have 40. It also displays the same thing on the achievement "Build a Community". But yesterday, I got the achievement "What is thy bidding" which is the achievement you get when you have 50 followers. And also on "Build a community", it shows that I have only gotten 4 people to chat at at the same time, which is just wrong because I also just got the achievement "Talk a little" which means I had 10…
18 votesHey there,
Sorry for the frustration involved here. If this is still an issue for you, please reach out to help.twitch.tv, so our team may further investigate this with you. -
emote its been about a week and a half and my emotes still say that they are pending.... how long can it take to simply approve or deny a couple of harmless emotes. twitch has to do something about this because this is totally ridiculous.
16 votes -
I can't even see my stream summary, just shows me a blank page =( not an idea just not sure where to contact twitch i'm still new at this
16 votes -
I can´t upload a thumbnail When I upload a thumbnail it is shown in black, it does not load the thumbnails of my streams correctly.
15 votes -
15 votes
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