[Beta] Moments
Moments is a new way to celebrate channel lore and reward viewers for being part of the hype, live. With the click of a button, you can now turn major moments on stream into a commemorative chat badge that viewers will receive if they were watching live. The more moments a viewer takes part in, the higher badge tiers they unlock. Plus, newcomers can get to know your stream by clicking into these badges and viewing the defining moments of your community.
We look forward to hearing your feedback and if you have any questions please refer to our help article (https://help.twitch.tv/s/article/moments) Please note that this is a beta and is only available to a select amount of creators currently.
Hello all,
We're shutting down Moments on October 5, 2023, as a result of limited use from the Twitch community. This will allow us to focus on bringing improvements to Chat, Clips, Discovery and Stream Together to help more streamers succeed on Twitch.
Although you'll be able to keep the badges received during the Beta (plus the Clips created in association with Moments), the Clips will no longer be specifically tied to the Moments badge they were associated with. The ability to create new Moments in the Creator Dashboard and the “Community Moments” shelf on the channel page will be removed.
Thank you all for participating and the feedback.
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ZachBussey commented
Moments currently replaces your chosen badge in a chat. You have to change it back to your desired badge EVERY time a moment is issued.
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bundat commented
And again, on loop_hazard's stream, I'm even on the on-screen chat TWICE during the exact clip:
https://clips.twitch.tv/WanderingPatientChamoisWutFace-gDXTwAUuk4rAUwGZ
I did not get the moment pop-up at all.
I've been waiting for this moment to happen for the longest time (he's been working on this level for literal months or more), and there's just no popup for me. -
Grunpu_ commented
Was watching KaiCenat struggle for 3 hours a day for a week straight on "Getting Over It" and when he finally finished on 2/7/23 I was typing about how this should be a moment. As soon as I sent the message I saw everyone else in chat were recieve moment badges but I didn't get a noti.
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bundat commented
Once again, I did not get a popup to claim a moment.
It was this moment on Aldwulf's channel:
https://clips.twitch.tv/SleepyPiliableWebKappaWealth-2r-tx04rm-fujmCt
Funny thing is I was the one who suggested he make a moment by saying "what a moment" in chat. But it did not pop up for me. In fact, I was the ONLY one who said anything pertaining to making it a moment, so ending up not getting it is pretty ironic I think.
Also, his moments are screwed up, he goes on after the clip to complain on stream, his moments are always 5 minutes into the past or more. He even stops for a couple of minutes to "wait it out" as all his past moments are way into the past from when the moment is captured (and he cannot move it forward when editing it). Still the clip was way too far in the past.
I had been around for more than 30 minutes prior in the stream, and had no other live streams open, I was the ONE who suggested he make the moment, and it did not give me a moment popup.
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AngryWayneGretzki commented
I like this feature over all, but there no way most viewers can claim them. Creators make the custom moment after their offline. Leaving 3 minutes to claim it might as well not have viewers claim it at all. If your still watching, not running it in the background and be staring at chat at the exact moment it goes through without any notice at all. Just let people have an option to auto opt in or give us 12-24 hours. Your trying to create moments from creators and viewers but this is a downer.
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GospelBG commented
Couldn't get a moment on TheGrefg's channel, during the Esland awards, around the 6:10:00 timestamp.
Pressed claim but got an error (Your claim has failed), reloading the page didn't show again any message or anything.
Hope someone at Twitch staff could add it mannually, it would be very appreciated.
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LupeRmrz commented
Couldn’t get a moment on 1/21/23 from MarkClarkk’s channel. Around 11:30pm
Nothing appeared for me to claim. Pretty bummed out. Hoping I can get it somehow. -
LiminalKei commented
Was watching and chatting around 2-2:30 am on Jan. 12 in JoshInJapan's channel when a moment that I contributed to didn't pop up for me. I wouldn't have even known it was there had I not gotten a Twitch notification for it (I can't even remember the specific time it happened since nothing popped up in chat and by the time I noticed the notification it was too late) .
Needless to say, I'm ****** off and I really hope someone at Twitch can add it manually or something, I hate that I missed my first moment
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Invisibirbs commented
The clip editor has been broken for my moments for a while now. It works fine for regular clips, but moments don't actually let me preview my trimming and it didn't even trim it just now. Channel: @Invisibirbs
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feelingkushy commented
I was watching xQc finally beating forsen's MC speedrun just now and when I clicked claim to claim my moment I got a "Your claim has failed" error. Hopefully someone at twitch can manually add it to my moments, this was a too good of a glorious moment for Twitch not to give it to me due to a random bug.
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louna_ commented
It didn't popped up on the moment January 2th at around 1:47AM in shuee01 channel.
I'm ******, hope I can get it manually.
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Taman182 commented
I created two moments during a stream yesterday as a moderator of a channel, and we (me or anybody else including the editor or the creator) are unable to edit the moments whatsoever. The dashboard page for moments isn't loading properly, it doesn't show the clip and there is no icon or any other part of the page that's clickable that would allow us to edit the name, clip, or any other part of the moment.
I tried using different browsers and devices but the page doesn't load properly for anybody from our team.
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TheRapidShow commented
When will the "Moments" feature be fully accessible to the public? I haven't got access to this yet and I'm really dying to test it out.
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bundat commented
AND again I lost a moment.
This moment on Aurateur's channel:
https://clips.twitch.tv/TentativeAffluentBeeMrDestructoid-JA5kiR3M47feCdI6
He had been talking about this coming moment for the past week so I was looking forward to it.
When I clicked claim, it said "Your claim has failed", which I did not pay attention to because every other time in the past, when this message appeared, I STILL got the moment.
But then I refreshed and checked by typing /user bundat
And clicked my badge, and I didn't have the moment. :(This is the first time it didn't award me the moment after the message "Your claim has failed".
In the past it would always award the moment despite that message.So sadly, I was unable to grab any error messages in console.
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bundat commented
And once again I lost a moment due to the pop-up not showing up.
This was going to be my first moment on this channel, but I didn't get the popup at all,The moment is in Atton_A's channel, this is the link to the moment:
https://clips.twitch.tv/OpenInquisitiveGrassOptimizePrime-7nJnmcrSrMgRH6mI
I was even chatting saying there was no moment popup for me.
I opened the Javascript console, it said there was a GraphQL error (ViewerCard: server error).
Here is a screenshot of the error (I tried to expand most of the fields on it):
https://i.imgur.com/03Ky6MX.png -
Rikku_VR commented
It would be nice to create moments from VODs in case you missed creating them while being live and then giving the badge to everyone who was there watching, not only those who claimed it since sometimes people just step away for a minute so it feels unfair that they don't get the badge even tho they were there 99% of the time
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emilyjoyce19 commented
I wish you didn't have to click to claim a moment, I feel like anyone watching should automatically receive a moment. Some people listen to streams and don't watch the screen the whole time. I missed a moment simply because I had switched my screen for a couple of minutes.
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Invisibirbs commented
I absolutely adore moments and my community and I have been really enjoying them. I stream about once per week so I can use about a moment per stream. No advice or bug reports here, though it seems like they don't work for some of my viewers intermittently, I'm just excited to see them further developed and added to my stream deck.
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schismet commented
Missed two aussieantics moments, not sure why but they didn't pop up for me or a lot of others in chat :(
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Ikiryo_PACO commented
The channel JustWulfGaming just recently used a moment in his chat and multiple users in chat, including myself, were given error codes when redeeming the moment. It was a very special moment for a lot of us, it was his 2 year twitchversarry