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Moderation Tools

Please share your suggestions and ideas on improving Twitch's moderation tools. Not a forum for reporting users. If you feel a user is breaking the rules, please use the report system on the site. The report system will inform our group of admins about the issue so it can be properly addressed in a more timely fashion, and provides them with extra, useful info.

To file a report, click the gear icon on the users profile page and select the “report” option. Within the report, please include as much information as you can in a well-formatted report. The easier it is for admins to read, the easier it is to deal with!


Our admin team is online 24/7 and will be able to suspend accounts that break our terms of service.


Moderation Tools

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  1. It would be important for those of us who use this medium to share, know and interact with those who broadcast live or with whom we communicate, the moderators are also controlled. Today a moderator banned me and removed from the chat just for fun and it's annoying. I mean, can a moderator delete contacts and I don't know about it and control it? There should be a method to avoid these bad times and thus prevent one from losing interest in the system as well as followers. There should be a mechanism to report them and take away their…

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. As per this image

    https://imgur.com/a/kmY1Yhy

    The "unban request will be reviewed" notification is behind the following sidebar

    1 vote
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  3. We should be able to customize the

    "Enter a reason for your unban" message and "help hints"

    Example use case: a channel would describe what they expect the user to do in the field in order to apply for a unban correctly.

    1 vote
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  4. There is a bug in the auto-mod changes showing up in mod actions.
    When I change the auto-mod settings in channel "X" that I mod for, then refresh, they do not appear in the mod action list for channel "X". Not only do they disappear, they appear in the mod actions list on my own personal channel.
    The message in mod actions before I refresh channel "X": AutoMod category level customized by cecikm
    The message in mod actions on my personal channel: AutoMod category level customized by "X"

    1 vote
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  5. Ever since July we had to scale down Automod to (lowest) on chat to lowest filtering, and yet the chat language German the automod manges to find and put serval perfectly normal words as held for review... As potential slurs...

    For example:
    - Every chat message containing "wenig / weniger" the German words for "few and fewer", "Kleinigkeit" the German word for "small thing", "Abonent/Abonement" the German words for "Subscriber and Subscription", "eine große Anstrengung" German for "a big effort"

    Is there any hope of Twitch connecting the set stream language to the the strictness Automod?

    1 vote
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    1 comment  ·  Automod  ·  Flag idea as inappropriate…  ·  Admin →
  6. As a moderator I usually use keyboard all the time in Twitch Chat. In Mod-View there is no option to trigger anything different than the default 10min timeout by mouseclick. As a "Chatty" user I am used to bind keyboard shortcuts for actions like Ban [b] / Unban [u] or /timeout 1 [1] /timeout 300 [2] and so on. It would be much easier to get anything similar in Mod-View when a moderator opens the user card.

    1 vote
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  7. With recent changes to the Twitch channel interface on desktop browser, not only is chat hidden by default when opening the channel, but users can be stuck having chat hidden with no way to get it back easily.

    If the user changes their window dimensions in such a way as to prompt Twitch to hide chat, they cannot bring it back without first stretching the window to be wide enough that Twitch deigns to display the "Expand" control at the edge of the page to unhide chat.

    With recent changes, this control may not be accessible on windows displayed on…

    1 vote
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  8. Add an option to complete a shout out in the mod menu when a moderator clicks on a user name would cut down on commands needed by content creator etc.

    1 vote
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  9. So, like blocked terms be held through automod, even tho there blocked terms, let mods chose either they go through or not, so say someone said the blocked term of "Revenge" and mods dont want it to be used one stream, but mayb accept it another stream.

    1 vote
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  10. It would be good to have an option of a 'sort by' on the lists of "Username", "Added by" and "Time Banned".

    When you go to your "Banned Users" list (Dashboard > Preferences > Moderation > Banned Chatters) the bans are in a totally random order. This makes it harder to sort out the list.

    This will make it much easier to find a banned user, sort out your moderator team and see when you have the most bans, etc.

    Thank you for reading and I hope this feature can be added, to give us streamers more flexibility.

    1 vote
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  11. I am mod/editor on 5 channels and on 3 of them have Ad-pre roll widget visible on the Stream Manager view and 2 don't. Two of them are Partners and one Affiliate.
    Shouldn't all of them have this widget?

    1 vote
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  12. Allow streamers to give more permission to editor like, edit rules of chat, edit point of channel...

    1 vote
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  13. Include a setting that the streamer can set to moderate gifted subs.

    Example...
    Streamers can turn on and set a threshold setting where the gifted subs need to be approved.

    Therefore, if I set my threshold to 100, that means if one user gifts more than 100, I must approve it.

    1 vote
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  14. Game directories, e.g. https://www.twitch.tv/directory/game/VALORANT on the website should not include channels that you blocked. This already works on mobile but not on the website.

    1 vote
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  15. I suggest adding a new chat mode that allows only users with "permission to talk" to send messages to a chat; call it a "VIP-Only Chat" session, for example /viponly.

    This would allow creating limited chats that not every single subscriber is allowed to join in on, which could be very useful if there are too many participants in the chat to carry out a discussion with readable interaction between chatters.

    But also allow moderators to also give one user or a few users permission to speak that would allow others to speak that does not have the limitations of…

    1 vote
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  16. . Commenting Anti Abuse

    -channel owner MAC Blocking controls
    : platforms should allow channel owners to have controls, where thy can see username to MAC address allowing them to block/unblock accounts-MAC Pairs.

    -Protected Chat
    Channel who opt-in to have their chat protected,will have the controls to approve/revoke the user-MAC Pair globally and the platform would remember the decisions, so channel owners wouldn’t have to approved after each stream.

    -Highlight Known Banned Accounts
    Accounts who have been allowed back from a previous Platform ban or who have been channel banned from another channel should be highlighted in the chat for a…

    1 vote
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  17. Have a slow mode for subscribers.

    There is a possibility for partners to activate a setting in which all subs are immune to slow mode.

    My idea is that there are two different slow modes, one for all users (the one that already exists) and one for subs. My idea is that both are controlled either by chat commands or from mod view.

    This would be useful if you would like to give the Subscribers who are supporting you another benefit, also, as they're paying (or supporting with Prime) they probably are less likely to spam or disobey rules.

    Thanks…

    1 vote
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  18. Before a recent update where :hover styling was added to usernames and links in the chat, ctrl+right click on a username would bring up a slider that allowed you to quickly choose a timeout length, ban, or message delete. Since the new update this slider no longer appears and only the normal browser context menu shows up.

    I'm using Firefox 79.0

    1 vote
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  19. Recently there was a change in the permaban system so when you permaban a person he can't see chat anymore. I understand that this is added to prevent harassment and stalking, but I think it's not fair, what does his typing something bad in chat has with his reading the chat? If he violated rules by typing something inappropriate, I just ban him from typing, that's only fair, but I don't want to ban him from reading. It's not only unfair but also encourages people to create alternative accounts to be able to read chat again while they could stay…

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  20. Add a search option in the team members area for twitch teams to be able to search for members than having to scroll through 1000's of people just to find one person

    1 vote
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