You wrongfully banned our addon without any consultation
We posted the wow addon JPostal on cursforge. With permission of the original author. Someone decided to troll us and complain about copyright infringement, and you totally blocked our addon 'pending moderation' without consulting us OR the original author, or ANYONE.
The part that makes it even worse is that you don't even respond to support tickets because staff is on holidays. Who blocked the addon then !? If you're going to have people there to block things you best have people there to unblock them too.
To make it even worse, you provide absolutely no clear avenue to reverse this. I have no way of knowing that either of my tickets will ever end up in the hands of the right person.