Fix the upload logo and banner error.
This error has been going on for years and Twitch hasn't bothered to fix it. everywhere i look to find a way to upload it without an error i get the same problem with different people. I know it goes as far back as 2016 cause thats the earliest I've found it on (/r/Twitch) Some have found solutions like going Incognito or deleting your history,cookies,caches,etc. I unfortunately have not found a solution and have even gone as far as emailing Twitch customer support with no reply. If anyone can help or fix the errors then please let me know. The errors i get are "Unexpected Error, Please Try Again" Now it doesn't say that it says " Upload Timed Out, Please Try Again" I can't fix it no matter what i do. Please fix it
I've tried uploading an image on three browsers, incognito/private mode, extensions disabled, on the mobile app (b/c I'm trying to upload a new profile pic too). Absolutely nothing works. Clearing the cache, restarting the browser -- every troubleshooting step anyone has suggested on the internet, I've tried it and I still can't perform the complicated, site-taxing step of uploading a couple photos smaller than 1MB.
Just shrinking the file size worked for me. I had a 6mb file and just used the resize tool in ms paint to rescale it to 50% and it worked first try after failing the previous 10+ tries.
Why would the devs make the timeout duration so short? This is just terrible design. ):
This problem happened to me also, all u have to do is decrease the size of the image, i know it says the image cannot exceed 10mb, but i tried uploading a 4mb image and it didn't, it only worked when i tried a 900kb image.
i got this same problem but i found out that it's just a visual glitch and if you refresh the page after trying to upload the banner, it works, even if you get the error
[Deleted User] commented
When is says upload timed out refresh the page and it works. I've been having the same trouble and refreshed the page and it uploaded