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30 results found

  1. Dear Twitch Support,

    I've discovered a potential privacy issue where unpublished VODs are accessible through Incognito mode (or when logged out) by directly accessing the URL: https://www.twitch.tv/videos/{id}.

    I encountered a few instances where VODs, presumably unpublished by their creators (as indicated by deactivated clips and their absence in the "Past Broadcasts" section), were still accessible. It's important to note that deleted VODs do not present this issue; attempting to access a deleted VOD redirects to the "time machine" page, as expected.

    This situation suggests that unpublished VODs are not being fully restricted from public access under certain conditions. For…

    1 vote

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  2. This is a known community bug.
    Twitch was supposed to show the right chapter when choosing the live chapter.
    https://i.imgur.com/KPJAB0R.png
    This hinders the creation of clips related to the specific game you are playing.
    That's why many lives, the clip isn't right.
    In the case of this example, the game was supposed to appear sonic and "games + demo" appeared, even when the clipping was created.
    https://www.twitch.tv/videos/2075596680?t=0h46m57s
    https://i.imgur.com/ZRUFVxl.png

    https://clips.twitch.tv/BrightNurturingGazelleThunBeast-592mb2SzmLWOW24-
    https://i.imgur.com/nqR7dsJ.png

    1 vote

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  3. I'm having the same problem creating clips, it always shows up in red "Oops, something went wrong." and I thought I might have reached a maximum "limit" of clips and saw that I created clips when I was trying to create new clips, and deleting those, one by one, in one of those deletions, deleted ALL my previous clips. Can you solve this?

    1 vote

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  4. Description: Sometimes the buttons on the player, pause, mute, etc. are unable to be clicked on.

    I've noticed this problem mainly while having a stream playing in another tab and tabbing back into it. e.g. have multiple streams open for events/tournaments. Have had it happen on multiple PC's

    When this occurs I can still use 'Space' to pause the stream but I have to refresh the page to use the other buttons.

    Repro: I'm not sure on exact repro steps, just keep a stream open in another tab, muted and check on it every now and then
    Conditions: I'm using…

    3 votes

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  5. When this occurs and I try logging out and logging in again I get stuck on the login screen to the message "Browser not supported" on both Firefox and Google Chrome (which are both supported browsers) until waiting another day or so to login again. Staying logged in on the same session I get restricted use of the site and is unable to create new clips or highlight VODs until waiting a certain period of time.

    There is something severely wrong with Twitch website causing this to occur. I can only guess that this is a rate limiting feature that…

    5 votes

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  6. Eg: I click the clip button while watching a live or previous broadcast
    I reach the clip editor. I leave the default clip length and click around the little yellow bar in the clip video itself. At some point I can no longer un-pause the clip and instead have to generate a NEW clip and start all over. If it helps I use "K" on the keyboard to pause/un-pause

    2 votes

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  7. Opening the clipping tool without making a clip, then closing it ex 10 minutes later unintentionally creates a clip with the stream title as the clip title

    2 votes

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  8. The easy animated emote uploader seem to be broken. the emote ends up with matrixing behind it when animated, even on files that have previously been ok.

    2 votes

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  9. This is a nits and not urgent bug.

    I found that the display of the number of viewers in the web UI is NaN when I locate my mouse cursor on the following streamer's icon on the left side of the page. This only happens when I use a display which has narrow width. (ex. In my case, I turn my display 90 degree and make it vertical, and I get this bug.) Please take a look and fix.

    2 votes

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  10. The volume control when using Chrome for the twitch web application has a bug with what % volume you can select. Super minor, but specific numbers can not be selected. 8% 25% 42% 58% 75%, small bug fix for someone

    3 votes

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  11. 2 votes

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    More Info Needed  ·  Ana responded

    Could you please clarify this bug report? Are you saying it's not possible to change the volume lower than 25%? Thanks.

  12. Jeres clipmaker, vil kun poste 30 sekunders klip - Når jeg vil lave et klip, så står der:"Øv, noget gik galt.". Jeg har forsøgt op til flere gange, og det vil ikke virke, som det skal. Det er fra den her VOD, at jeg har forsøgt at lave klip fra: https://www.twitch.tv/videos/1727099503

    1 vote

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  13. There seems to be a very noticeable audio glitch at the end of Highlight Segments. The audio cuts off for a very quick moment. All of my Highlights have this issue. This issue occurs even for each Segment when there are multiple Segments in a Highlight. Please fix, thank you.

    Here is an example video on Twitch and YouTube. The glitch is at the 0:36 mark:

    https://www.twitch.tv/videos/1696249008
    https://www.twitch.tv/videos/1696249008?t=00h00m36s

    https://youtu.be/ny6RktzflWQ
    https://youtu.be/ny6RktzflWQ?t=36

    3 votes

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    2 comments  ·  Bugs  ·  Admin →
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  14. Sometimes, when I come back to edit a clip I have made during stream, the clip video will not properly load, and the seek bar will show -30 at the timestamp. You will not be able to seek to any other time in the video.

    You also have to refresh the page over and over again in the hopes for it to eventually work. (Which increases view counts for some reason too FYI )

    2 votes

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  15. I just got done streaming for over 5 hours, but after raiding someone and stopping stream, the VOD was only 6 minutes 17 seconds, why ? and can we fix this ?

    1 vote

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  16. I am trying to download my VOD stream which is a 1-hour long stream but I download it and the file is slowed and stretched to 5 hours and it doesn't show the video. I cannot use the video for iMovie/movie maker and saving the file takes 20+ hours. This has never happened, my downloads should not be stretched and slowed. Please fix.

    1 vote

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  17. Twitch, please stop automatically muting the last 2 seconds of each clip in the highlight tool. This is absurd, I have to make all clips longer so the audio isn't cut off at the end of the important part of the clip that I'm making, which makes the clips very awkward by ending with an extra section of unimportant content.

    2 votes

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  18. When a streamer outputs their broadcast in 21:9 aspect ratio (3440x1440, 2560x1080etc) the thumbnail for the stream is stretched vertically to compensate for the thumbnail's forced 16:9 scale.

    A bug fix that automatically adds black bars horizontally across the top & bottom on thumbnails the same as twitch automatically does for the stream itself would be beneficial and not cause viewers to be mislead on someone's overall channel quality.

    Here's an example of the issue and a fix:
    https://gyazo.com/c50462eb268da19d2707f4aa0fd69475

    1 vote

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  19. Priority: p3
    Severity: s3
    Description: Logged user volume button not working properly
    Steps: 1: Open stream channel and mute steam volume.
    2: Reload the page.
    3: Click on volume mute button.
    Expected result: When clicking volume mute button to mute and unmute volume.
    Actual result: When clicking volume mute button nothing happens.
    Component: Streamer channel livestream
    Environment: Google Chrome Version: 106.0.5249.120
    Date: 27.10.2022

    2 votes

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  20. As an avid clipper in the community I'm in (I've made over 400 clips this year alone), there are a couple of absolutely infuriating bugs I've been dealing with for several years now.

    The first issue is a bug where the first 60 seconds of video of the 90 seconds of captured, editable clip footage will completely disappear, and you'll be stuck with only the most recent 30 seconds. This presents itself in a strange way on the clip page, though. The in-video scroller counts the most recent 30 seconds of video captured as the first 30 seconds of the…

    2 votes

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