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51 results found

  1. There used to be a link to continue watching the vod for clips.
    This was recently removed or very deeply hidden.

    Please bring this back as the interface is not currently user friendly anymore!!!

    This also destroys what discoverability there was prior!

    1 vote

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    0 comments  ·  Clips  ·  Admin →
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    Closed  ·  Ana responded

    Hi there,

    I just checked this out for myself and this functionality still exists. When watching a clip that does have the relevant VOD up, you should see "Watch Full Video" below the right bottom corner of the video player. If you are still having trouble, please reach out to our support team. Thank you!

  2. https://i.imgur.com/SkOLyxi.jpg

    title should be shortened or there should be a line break or buttons seperated

    1 vote

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    Closed  ·  0 comments  ·  Clips  ·  Admin →
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  3. It's no idea just fix making clips, I get random issues, clips not being able to be taken from certain vods, and so much more. Fix your video producer PLEASE

    1 vote

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    0 comments  ·  Clips  ·  Admin →
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    Closed  ·  Ana responded

    So sorry for the inconvenience. It could be that you are trying to clip from a VOD when you have Subscriber-only VODs enabled. In the event that you are experiencing this issue and the creator confirms that they don't have sub-only archives enabled, then please reach out to our support team to troubleshoot this issue. Thanks!

  4. Esto es una Sugerencia y a la vez una petición.
    Se me han borrado todos mis clips, no se si ha sido un error en la pagina o un error mío. Estaba borrando algunos clips y de pronto desaparecieron todos menos 3 de ellos. me gustaría solicitar que los recuperen, son momentos muy importantes para mí y mi comunidad

    1 vote

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    0 comments  ·  Clips  ·  Admin →
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  5. Until very recently, on the Creator Dashboard page for clips, under the "Clips I've created" category, the "Channel" column would show the channel you were clipping - e.g., if I made a clip of a stream on JoeSmoe's channel, that clip would say "JoeSmoe" in that column. But, starting yesterday, that column shows my own username, and from what I understand, this has been the case for other users. This makes no sense to me - the clip is not of my "channel" - I don't even stream, and thus don't really have a "channel." For viewers who clip content…

    5 votes

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    4 comments  ·  Clips  ·  Admin →
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    Closed  ·  Danky responded

    Hey everyone - Apologies for this Clips issue. We have identified the issue and have released a fix that should now be live!

    Thank you all for letting us know, and have a great day!

  6. i can clips vod for another channel but i can't clips vod for https://www.twitch.tv/ddsnake this channel
    always tell me F5 but is useless.

    1 vote

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    1 comment  ·  Clips  ·  Admin →
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    Closed  ·  Ana responded

    It could be that you are trying to clip from a VOD when that channel has Subscriber-only VODs enabled. In this case, if you are not subscribed, then you may not clip the channel's VODs. Hope that clarifies this.

  7. Attempting to view the VOD from time 23:22 - 29:52 results in a 403 Forbidden on the GET request. Unable to scrub through the time slot, but able to view preview of video when hovering with mouse. Please advise.

    4 votes

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    0 comments  ·  Clips  ·  Admin →
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  8. When I finished streaming, I went back to my vods and tried to clip one section of the stream. When I clicked the "clip" button, it said something went wrong. I don't know how to fix this but I really want to clip this moment so I never forget it.

    1 vote

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    0 comments  ·  Clips  ·  Admin →
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  9. Twitch clips hasn"t been working in months for past broadcasts.

    1 vote

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    0 comments  ·  Clips  ·  Admin →
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    Closed  ·  Ana responded

    Hello,

    It could be that you are trying to clip from a VOD when you have Subscriber-only VODs enabled. This setting also prevents the creator (you) from clipping your own archives. To change this setting, please visit your Creator Dashboard and under Subscriptions, turn the Subscriber-only archives option off. Please reach out to our team at help.twitch.tv to investigate this issue with clips.

  10. No one can see my clips!
    The clips don't show up on the video page, and when you 'customise layout' and add the popular clips section it says "you have no popular clips" even though I have about 50 clips with lots of views. Refreshing does nothing.
    Please fix ASAP

    1 vote

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    0 comments  ·  Clips  ·  Admin →
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    Closed  ·  Ana responded

    HI,

    Looks like your popular clips are showing. If you still notice this on your end, please reach out to our support team at help.twitch.tv. Thanks.

  11. There is some issue whereby near a whopping 40% of clips error out when trying to save. I'm sure anyone whose ever clipped on twitch knows that cursed error message "whoops well this is embarassing.. an error occured.." At this point your clip is no way salvageable unless the streamer saves all their vods and you have the time to go back to that stream and dig through hours of video for that 10 seconds you tried to clip. WHY HAS THIS NOT BEEN ADDRESSED AND FIXED?

    1 vote

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    0 comments  ·  Clips  ·  Admin →
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    Closed  ·  Ana responded

    It could be that you are trying to clip from a VOD where a channel has Subscriber-only VODs enabled. This setting also prevents the creator from clipping their own archives. If you need additional help, please reach out to our team at help.twitch.tv. Thanks!

  12. 1 vote

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    0 comments  ·  Clips  ·  Admin →
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    Closed  ·  Ana responded

    Hi,

    When Sub-only archives are enabled, users, including the creator, can only clip during a live broadcast.

    If you are the creator, please visit your Creator Dashboard and under Subscriptions to turn the setting off, this will allow you and other viewers to clip VODs.

  13. It is so annoying. Happens constantly. Page takes forever to load, then you trim the clip, click Submit and it just doesn't work. "Try again" it says - yeah I can't, too much time passed. Or give us an option to retry from the same time stamp. Such an annoying bug..

    1 vote

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    0 comments  ·  Clips  ·  Admin →
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    Closed  ·  Ana responded

    Is this occurring while trying to clip a live broadcast? Please let our team know at help.twitch.tv, so that they may help you investigate.

  14. Would love to have a page where twitch partners can submit twitch clips and be randomly posted on facebook page.

    1 vote

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    Closed  ·  0 comments  ·  Clips  ·  Admin →
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  15. A opção de CLIPAR (clip) esta com problema não esta sendo possível

    1 vote

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    0 comments  ·  Clips  ·  Admin →
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    Closed  ·  Ana responded

    Hi there,

    Some channels may have clips disabled on sub-only VODs. If it is your own channel, please ensure that you have Sub-only archives disabled in your Creator Dashboard and under Subscriptions. For further assistance, please reach out to our team at help.twitch.tv to investigate.

  16. A serious, big expansion of clip support on StreamDeck is needed. Especially on StreamDeck when its locked to 30s and you can't do shorter, or longer up to the max of 60 seconds.

    Adding the ability to either type in a value of seconds, or selectable in say, 10 second intervals (10, 20, 30, 40, 50, 60) would be very nice to be able to create clips closer to the length of whatever moment happened.

    Being able to 'prefix' or 'suffix' a clip with a defined word or two in the streamdeck setup would be nice too, so you could…

    1 vote

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    0 comments  ·  Clips  ·  Admin →
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    Closed  ·  Ana responded

    Hey there,

    While you have the ability to clip anywhere from 5-60 seconds on Twitch, this particular issue lays with the third-party software you are using to create clips. We recommend you bring this suggestion to Elgato, so that they could potentially address this and provide a way to tailor the length of the clip action provided in their StreamDeck software.

  17. My Twitch clip button doesn't work, it just opens a blank tab everytime i try to clip something

    1 vote

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    0 comments  ·  Clips  ·  Admin →
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    Closed  ·  Ana responded

    Hey there,


    Please reach out to our team at help.twitch.tv, so that they may investigate this issue with you. Thanks!

  18. 1 vote

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    Closed  ·  1 comment  ·  Clips  ·  Admin →
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  19. Nel canale di Brisen_ non riusciamo a fare le clip (non ci riesce nemmeno lei che è la proprietaria del canale)

    1 vote

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    0 comments  ·  Clips  ·  Admin →
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    Closed  ·  Ana responded

    Hi there,

    This issue will need to be investigated. Please have the channel owner contact our support team at help.twitch.tv. Thanks.

  20. Hi,

    lately I cannot create clips. It will let me set the time, name and save it but when I try to open the link it says Something went wrong the clip is no longer available. One of my friends (streamer as well) has the same problem. Can you please help me? Thanks a lot.

    1 vote

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    1 comment  ·  Clips  ·  Admin →
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    Closed  ·  Danky responded

    Hi there, could you please reach out to our support team at help.twitch.tv for further investigation into this Clips error?

    Thank you!

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