[Experiment] Making Cheering Easier
For a limited time, within a select number of channels, we’re testing a different way to Cheer through direct purchase Cheering.
Direct purchase Cheering allows you to unlock a fun community benefit through monetary payment, rather than through Bits. This experiment is only available to select creators and you must be located in the U.S. to participate. If you have any further questions please refer to our help article (https://help.twitch.tv/s/article/cheering-experiment-2022?language=en_US)
We look forward to hearing your feedback on this!
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GermanAsF commented
This new system sucks, who came up with that and why?
1st: I want to clearly know how much the creator gets when i cheer.
2nd: I want to be flexible in the amount i can give them.This whole thing makes no sense at all. No matter what you call a "Fun community benefit"
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SPAZwazza commented
This sucks, kill it.
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Kulutues commented
This system has ruined bit alerts, bit emotes, adversely affected my revenue, and worse still, took some enjoyment from my community.
This is a terrible system, that I would like to opt out of immediately.
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BranOnline commented
this does NOT "Make cheering easier", this is redundant. Bits work. There's no reason to change it. I can't see a single way this is going to benefit creators, especially the 80% revenue split for it. Bits, we as creators get 100%, while the purchaser pays the extra, and it seems to have been working well so far. I'm curious as to the reason for this experiment. Seriously, I don't see a single positive thing from this.
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AllFunNGamez commented
I am from Canada and I know this would be devastating for my stream. Bits are great for using on Twitch Extensions and Bits are my main source of revenue. I understand the idea of changing cheering but overall its fine right now I am not sure why the need for a change. Bits are easy to use and easy to obtain and changing this would make it harder for people to understand what is going on with their money.
I understand you are looking to make it more noticeable but I am confused on the decision for this considering the fact that cheering is already working fine as it is. I think if you were to add this as an extra feature along side cheering offering different benefits this would be better accepted. But replacing bits all together is not a great choice at all.
I will be honest and say it I hope that there is more of an option for those channels who are forced to test this rather than have the option I think it can cause a drastic loss in revenue at the cost of "experimenting" with someone else's channel. I feel the streamer should have a say before allowing this to be pushed onto them.
I respect Twitch and the choices you make however this seems like it deserves to be an opt in option rather than a forced in option. As you can tell by the comments below communities are confused and troubled at the loss of their bits and some feel as if their bits are lost entirely. I was reading a Twitter post recently how people in their channel thought the streamer was doing it to "make more money" but in reality the streamer had to explain it was not the case at all and it was a new feature that they could not control.
Please re-think this idea and going forward please allow people to opt into these sorts of betas rather then forcing them onto streamers. You are not just playing with our channel you are playing with our livelihood.
TLDR please allow us to opt into these betas not force us. Also please just put this along side bits , bits are essential and people love them especially for Twitch Extensions.
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sincerelysunshinecat commented
I was saddened to see this change in cheering. My community sent me a handful of these coin cheers and they were not happy about me having to read their comment and not having a notification about their contributions of anywhere from $1 to $100. I'm not sure if they know about the 80/20 split either because some of my community members said that they didn't know where the money was going, but here's your birthday present. I didn't realize I was part of this experiment and now hope that my community doesn't use it through its duration. The alerts being removed is a big part of their dissatisfaction especially with them paying in non-bits form. I hope they received a pop up explaining the cheering experiment before they participated. Also, some of my viewers didn't understand why they were unable to share bits. If they already have money loaded into that, I didn't want them to add any more than they could afford just to use this cheering feature.
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twenty9fireflies commented
A few viewers cheered tonight with this new system, and it didn't kick off a hype train (3 events usually sets it off, around 6 people cheered and no hype train). It also didn't activate my cheer alerts. My viewers and I both had negative reactions to this, especially since you can't pre-buy these cheers like you can with bits. I like that I can buy however many bits (and get a discount depending on the amount) and then hand them out as I see fit. Instead, they have to give full dollar amounts, and pay for it each time, instead of buying a bulk. Very inconvenient and definitely dissuades viewers from cheering. Please go back to bits. This also feels disingenuous, with bits viewers know up front that they are paying a chunk to twitch in order to have and use bits. This makes it look like they're actually giving that dollar or 5 dollars or so on to the streamer, but its not. You're skimming it from the streamer after the fact instead of getting the money up front from the viewer. I do not like this at all. And the fact that it doesn't help hype trains makes zero sense to me.
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Clawed802 commented
I strongly dislike this whole cheercoin thing. As a viewer, I prefer bits so I can split smaller amounts of bits between streamers. As a streamer, I would prefer to know that 100 bits gets me $1, and doesn't have the 80/20 split that coins have. The 50/50 split with subs feels more like 33% with the fees currently. If people wanted to donate, there's much higer quality alternatives that wouldn't require the split that Twitch is proposing, such as StreamElements!
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UndeadNotKyle commented
I was prompted to fill out a survey after cheering. The research website (twitchresearch.arcsportal.com) has a security certificate that expired on April 15, 2022. Did you not check that beforehand?!?
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LegiXn76 commented
As a viewer I would now have to spend a minimum of a $1 to cheer instead of being able to spread that dollar across multiple streamers? Not everybody has the kind of money to spend a $1 or more on every streamer they follow. This experiment needs to end immediately and the bits must reinstated on ALL streams. This will only hurt streamers and your platform.
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fighterz28 commented
why did you do this i never got the email and was opted in anyway! this is confusing everyone i know in my community!
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UndeadNotKyle commented
As a viewer, I don't see the purpose of this. People are already used to buying and using Bits, so this is only causing confusion.
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TweetyExpert commented
It would be fine to have this experiment for streamers, but when integrated with getting rid of bit cheers all together? It hurts my channel by testing it out