How can we improve the Twitch Desktop app?

← Twitch Applications: Desktop

Can't find games?

Seems the app somehow forgot where my WoW folder was, even though it's smart enough to know that I have WoW open and running.

When I try to update my mods, I get "We didn't find any games. Let's try this again!".When I try "Locate Game", I select the WoW folder and it says, "Game was not added because that instance is already tracked by Twitch". Interesting phrasing there, everyone LOVES to be tracked these days, so I'm sure no one has a reason to be paranoid before allowing a full scan for games... When I reluctantly did scan, it took a while because I have 5 hard drives. Needless to say, it doesn't find anything that way either.

This is particularly disheartening because the only reason I have this bloated app on my PC is to update mods, and it's tedious to keep having to force quit it anyway. I'm tempted to trash the whole thing in favor of a script that ftp's and unzips the files I need, because really, it should be that simple.

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  • ascuriah commented  ·   ·  Flag as inappropriate

    UPDATE 2019-07-27: CAN CONFIRM THAT:
    I had the same issue of Twitch not even being able to find my WoW account.

    All i did was log out of twitch and log back in and it was an instant fix.

    Hope this can help some of you.

  • kittykatmax commented  ·   ·  Flag as inappropriate

    Still a problem in nearly July 2019!!! Please stop "updating" the client if all you're going to do is remove/hide functionality and break things. I desperately miss the old Curse Client.

  • Luke commented  ·   ·  Flag as inappropriate

    I had the same issue of Twitch not even being able to find my WoW account.

    All i did was log out of twitch and log back in and it was an instant fix.

    Hope this can help some of you.

  • gg commented  ·   ·  Flag as inappropriate

    Also had problems. Changed to run as administrator didn't help. But looked at "mods" tab and there was my games

  • DKlim commented  ·   ·  Flag as inappropriate

    goto twitch windows folder
    like c:/user/account/AppData/Roaming/Twitch/Bin
    and run CurseClientUpdater.exe

    then u can see and update wow addon

  • Gramps commented  ·   ·  Flag as inappropriate

    twitch still refuses to show my wow addons after every update they make, i have tried the language thing, the reinstall (which worked 2-3 times, but not anymore) i followed the complete reinstall point by point, didnt work again, i am dependend on this freaking client... the problem seems to exist for way over a month now... FIX IT

  • T commented  ·   ·  Flag as inappropriate

    Hey guys, I found the solution that worked for me. I found if you install the app where your WoW is installed then it will find it. The problem is they have it install in a different place

  • king commented  ·   ·  Flag as inappropriate

    Cannot get the app to recognize my game. Been working at this for 4 hours now and I am stressed might not come back to twitch.

    Put a ticket in and not response yet.

  • Magoo commented  ·   ·  Flag as inappropriate

    Twitch hasn't been able to find my games for a month now. WowMatrix has no issues...I guess I'll stick with them :-(

  • Jalaud commented  ·   ·  Flag as inappropriate

    Solution: Uninstall Twitch, install WoW Matrix.

    I uninstalled Twitch 2 more times and rebooted both times. The second time I used RegEdit to remove all the references to "curse" and "twitch". After a clean install, the Twitch client still refused to accept my WoW folder.

    Solution: I dropped Twitch and installed WoW Matrix. It's a simple standalone 10MB application with no install required. It looks like a simple front end to ftp and doesn't include all the ads, bloated UI and code libraries. It also doesn't try to disguise itself in hidden windows directories like C:\Users\Name\AppData\Roaming\Twitch\Bin.

    I hope this helps.

  • Jalaud commented  ·   ·  Flag as inappropriate

    I had the same problem three more times again. The first two times, I fixed it by reinstalling. And the third time, I re-pointed it to the new WoW _retail_ directory and that worked. But this time nothing seems to work. I have it running on a different, dedicated PC with one 100 GB SSD, so it isn't timing out trying to scan multiple drives like the first time I mentioned the problem back in 2017.

  • Demonfang Arun commented  ·   ·  Flag as inappropriate

    I let it run for close to an hour, no disk activity from twitch at all for the entire time.

    Updating to twitch beta seems to fix everything.

    I also filed a ticket directly with twitch so hopefully they can fix this nonsense asap.

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