How can we improve Videos - Uploads, Past Broadcasts and Highlights?

Error Uploading Video Bug

I keep getting an error message that says "There was an error with your video. Cancel upload, or try uploading again". What is wrong here? I uploaded 6 videos just fine, and now I get this message every time I try to upload. It doesn't say what the problem is. You can see a screenshot here: http://imgur.com/qyH4CxD

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    Jason Porter shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    33 comments

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      • Son of Stapes commented  ·   ·  Flag as inappropriate

        Just want to add myself to the list of people having this problem. Haven't been able to upload my tuesday stream for the last few days.

      • Johan Malmsten commented  ·   ·  Flag as inappropriate

        I tried it myself today. I only get a non-helpful "upload failed"... Nothing else. The videos I try to upload are all h264 in mp4 wrappers and they are well under a gig in length.

        They essentially are timelapsed versions of my streams.

        After searching around I find this article:

        https://help.twitch.tv/customer/portal/articles/2909343-how-to-premiere-your-video-on-twitch

        So I guess that video uploads isn't available for me since I have... Uhm... One follower (yeah, the channel is brand new and drawing pictures in Adobe Animate in complete silence isn't exactly huge viewer potential)... and therefore I am not an affiliate and by extension premieres is unavailable, which all video uploads seemingly are part of?

      • Slain commented  ·   ·  Flag as inappropriate

        I am having the same problem.. I tried many times, is there anything I should do to fix this issue?

      • Anonymous commented  ·   ·  Flag as inappropriate

        I have same problem today, try whit mp4, avi, flv files, all the time I see red lock after 100% load :( PLS HELP ME SOMONE :(

      • Tom Bowman commented  ·   ·  Flag as inappropriate

        I just tried to upload a video and tried to do it multiple times this video was successfully uploaded to Youtube before so I know there is nothing wrong with the video also I uploaded videos successfully to Twitch months earlier so I don't know what is going on

      • Mylinda commented  ·   ·  Flag as inappropriate

        I can't upload my videos to Twitch. I keep getting a red error when it hits processing. Anyone else having this problem?

      • VeiledSheak commented  ·   ·  Flag as inappropriate

        OH OK, so I posted a comment here, logged out, logged back in and suddenly it's working again? XD I'll take it I guess. So people try relogging, for some reason it showed as an error for me but was actually uploaded correctly. Relogging let me publish.

      • VeiledSheak commented  ·   ·  Flag as inappropriate

        Same, no reason, just "error" with a red lock. All I can do is cancel upload. I've uploaded 4 hour videos to twitch and suddenly 4 minutes is too much? What???

      • Rob commented  ·   ·  Flag as inappropriate

        I am having the same problem. It will get to the end and say there was an error. I love how the admin’s questions are pretty much saying the problem must be on our end instead of theirs hahaha!

      • Tyreece commented  ·   ·  Flag as inappropriate

        I am experiencing similar issues as well. Any word on this being fixed at some point ?

      • G commented  ·   ·  Flag as inappropriate

        Trying to upload a 1.8gb file, and running into this problem. Really, Twitch? For once, it's not my ISP, lol.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Having a similar issue: I successfully uploaded half a dozen .flv files in the past, and now I'm told that the file type isn't supported, for a 4GB .flv.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I'm having this problem as well. i did it 17 times... and the video is 18 gb and it stops at the same time... and the twitch say it can be max at 20 gb its rly frustrating pls help ! tokidamjanoski is my twitch name

      • 658_Gaming commented  ·   ·  Flag as inappropriate

        As a startup gaming channel I find this issue very frustrating. I have tried nearly 30 times to upload my vids onto my twitch channel and each and every time I get the same issue that others here are getting. To date I have contacted twitch support 3 times since mid December and still nothing, no response or reply to my inquires. Its even made worse because when i first got the automated message it asks if you have been able to upload your videos to Youtube, yes and every time on the first try too. I really want to be able to post my vids on twitch as well because I have heard they are a bit more supportive of their creators and I still plan to keep trying for the foreseeable future but man does it get annoying sometimes.

        TL:DR - I just needed to vent thanks.

      • msmoofy commented  ·   ·  Flag as inappropriate

        I'm having this problem as well. Video is encoded according to Twitch's requirements but it still fails and gives an error message. Is there some magic OBS setting for recording gameplay that the Twitch uploader likes? I've tried Chrome and MS Edge and so far nothing has worked.

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