normalize Ad volume with content volume
Not as frequently as before but still often, Ads play which are dramatically louder than the broadcast content. This is an annoyance, interferes with other people in the house, and frankly makes me more likely to mute the ad and go do something in a different tab.
Normalizing volume levels with stream average volume or peak volume wouldn't take a huge amount of processing power and would fix the problem entirely. It's required by the US's FCC in other broadcast mediums, but it's really just a quality of life improvement for the viewers and a mark of good production.
A majority of ads on web and TV apps should now have normalized sound. We are still continuing the work on this and will update the status again when it is fully complete!
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Danjal commented
Ads don't just play louder. They completely ignore any and all volume settings.
Why have a volume slider if you're going to ignore it. Which is a guaranteed deafening when using headphones or guaranteed angry neighbours when using speakers.
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PJ commented
PLEASE implement this. I would pay money for this feature. Some streamers have a huge dB range, really quiet and then REALLY loud sometimes if they lean in closer to the microphone when they're excited -- the result is WAY too loud and it's actually set me back on recovering from hearing damage. Sometimes after streams one of my ears just sounds like a busted speaker.
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Anadir commented
Been using twitch app lately. I can't even report the ads which you can't mute anymore on the app. If you are unable to make the ads muteable, at least adjust the volume to the same level as the stream. This should be a very simple task to achieve. Currently I can hear the ads start playing to the next room through headphones laying on my desk. Seems like this has not been tested at all. Maybe it's the Twitch way which is a pity as I've enjoyed the service for years.
I guess rather than whining here, I could just stop using the app, get back to chrome and ghostery or so.
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Anonymous commented
when u mute a stream it could be that u can hear the add in the background.... and it is really loud
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martin commented
Twitch, I respect that you need to make money off ads and I don't mind watching them, but can you at least normalise their volume so that they don't scare the bejesus out of me. Often I watch stuff while I put myself to sleep but the super loud ad at the 10 minute interval does nothing to help sleep.
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Chad commented
Hello, I am running Ubuntu 16 LTS and have also found the sound volume shockingly loud during adverts. I have woken people up in other parts of the house, esp. when there is a booming soundtrack to bring in the advert. It has been going on for a several months now. Please help, I want to continue watching the advertising in support of Twitch, but it really hurts! Best of luck.
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Anonymous commented
well....... if you could use other streamer's sounds and have the same cool down, it would be mode fun to use twitch! and if you were able to tone down or mute ads, we who use headphones wouldn't be ear raped each time we switch streams! maybe you guys could even delete ads fully? in my opinion they just take up more space
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Anonymous commented
Nothing is worse than listening to a stream and then being BLASTED with an extremely loud ad. Not everyone has the ability to maximize their audio volume, forcing users to turn up their volume. Then the ads pop up RANDOMLY and blow up the speakers. PLEASE ADDRESS THIS!
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richard commented
I'm trying to watch the overwatch league on my home cinema and I'm getting the neighbours banging on my door because the adverts are shaking the house.
I'm watching the stream at a fairly quiet volume the adverts are just crazy loud and have bass cranked up to the max.
Fix your streams please.
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Playermaxx commented
Sometimes streamers have a set up where the audio is low, so you have to use higher volume values on your PC to listen to what they say clearer. The issue is when you are using a headset and then out of nowhere the ad pops up and ends up blowing your ears up because there are different audio values between the ad and the streamer set up. This happens more frequently when VOD's are watched, somehow they tend to appear more times there.
I would appreciate if you could implement a feature where at least we are given a heads up before the ad is played. Its kind of stressing.
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Bunkerfis commented
I agree! I dont want to use Adblock because i want to support streamers and the site. But when i run the stream at 10% volume but that video ads seem to be 2500% volume i will just activate adblock on this domain... It shouldnt be too hard for you to match the volume of the ad playing to that of the current stream :)
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Anonymous commented
100% agreed. I understand the value of advertising, but the BOOMING ads are a joke. It's like - me: watching a stream... and then BOOMING ADVERTISEMENT COMES ON AND WAKES UP THE ENTIRE HOUSEHOLD, YOU AND EVERYONE IN YOUR NEIGHBORHOOD WILL HEAR THIS TWITCH ADVERTISEMENT FOR BLAH BLAH BLAH. Then back to the normal stream. Please put some kind of controls into your advertising, it's really annoying and I try to purposely NOT use the services advertised because of the annoyance.
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Anonymous commented
Thank you for damaging my ears with that incredible volume you have on your ads. I suggest that the idiots in the pr department are only talked to with megaphones, I hope you greedy idiots are aware that kids are watching the streams and when the ads come online the volume is so high that it can damage their ears. But I expect that you don't care that people are getting deaf because of your greed. So my my idea is that every time an ad starts a kid comes and screams at the top their lungs in your pr-department boss ear.
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Simon Jörger commented
Unable to mute (some) ads and their earraping loud sound makes me watch youtube live rather than Twitch, even though I adore Twitch and am using the Twitch app to even allow ads. Please fix the goddamn audio already.
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Stormforger commented
I know that ads are generated to produce an income for the site, totally understandable why you don't want them to be muted or turned down all the way. The volume for ads here lately has been atrocious! Can we find the happy medium with the ads plz!
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jaat commented
The volum on ads are way to high, twitch should match the audio on ads match the volum on the stream. soo if a streamer have low sound and you turn up the volum to hear it you don't blow up your speakers when an ad is playing
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Anonymous commented
These ads aren't just obnoxious loud, they're so much louder than the normal programming that I'm pretty sure they're well up into the causing hearing damage range. Presumably someone will eventually sue the stupid out of them, and I can only hope it happens soon.
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Elite Soba commented
Audio levels are generally inconsistent from stream to stream: 50% might be too loud for one stream and too quiet for another. I'd like to save the volume slider settings on a per-channel basis so switching from a quiet channel to a louder one isn't as deafening of an experience.
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Anonymous commented
WTF is wrong with you, you greedy bastards. the volume is so high my ears hurt, plus it is impossible to turn down the volume. First of all it is bad for the ars, secondly of you can't keep your streams stable don't make an ad pop up if the stream tries to reconnect after 5 seconds. Thirdly you must be very happy to wake up everyone in families, because you must squeeze every cent out of everything you can.
If you are so incompetent that you can't code an app, in an healthy an proper way, I suggest that the code monkey team, and their managers, are fired immediately, the rest of you idiots working at that should take a long look in the mirror and considered a career were you are not in any sort of contact with other human beings -
Krylicx commented
🤣