I'm seeing ads on streams that I am subscribed to.
I'm running Brave, and can't turn off ad-blocking unless I turn it off in the browser and them manage it with an additional extension. Your help article tells me that I should disable it to stop ads on streams I am subscribed to.
This is a sub-optimal solution, at best, for a browser that is a fork of Chrome. Consider supporting Brave such that users don't have to see ads for streams they are already subscribed to, without having to wrestle with their browser.
wrexverdi
shared this idea
Hey there,
When it comes to something like this please make sure that your browser and extensions are up to date.
If they are up to date and you are still having issues please reach out to our team at help.twitch.tv so they can further assist you with troubleshooting.
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liel1337
commented
Estou recebendo AD mesmo sendo sub na stream.. alem de todas as streams quando abro a primeira vez já vem um ad na cara sem ter visto um segundo da stream...
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WitchChicken
commented
I'm also getting ads on a channel which I'm subbed to (tier 3) and I have Turbo on top of that. This doesn't make any sense.
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chaoscodex199
commented
I have been having the exact same issue. On every single channel I'm subbed to, including but not limited to RayNarvaezJr, SpacemanSplash, BaldZebra, and MaikenBacon. I've been a very, VERY longtime sub of Ray (over 6 years, almost 7), and have only just started to get this issue as of 11/8/2021. I've never had ads on any channel I've been subbed to until now. I want to continue to support my friends.
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WitchChicken
commented
Hey, subscribers shouldn't need to view ads! I never needed to view adds before, to channels I'm subbed to. Watching an ad while I'm subbed is wrong.
It's especially annoying when the streamers channel keeps dropping offline. Every time the stream comes back online, a new ad??? It's driving me crazy. -
dju_
commented
since today (20211112) I also have ads on sub stream, moreover I have prime turbo
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Captolamia
commented
I am getting ads on a subbed account. Other subs are not getting ads while watching the stream. Can you look at this?
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TexasRucker
commented
Can confirm this is happening to me randomly as of yesterday, 11/10/2021. Affected channels at least include BoxyFresh, Beardageddon, Headsplitter500, and DramaMoon6. Logging in and out does not affect this behavior.
I should not see ads because I'm paying a subscription to these channels (and more). Please implement a better control to verify subscription status of a viewer, because as it stands you are double dipping.
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ThunderGamingX_
commented
Hello, i'm subbed on a channal yet i still see ads, anyone know why? thought buying a sub would stop ads.
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bobisfun321
commented
Recently I've been occasionally experiencing ads for a channel (specifically xQcOW) and I've been subbed while he has ads for subscribers disabled. I access his channel primarily from my Chrome web browser. Usually they are ads from what seems like a different country, specifically from what seemed like European countries in European languages. I do not use a VPN and I also do not have an ad block program enabled on his webpage. Usually refreshing the page removes them but it is frustrating to experience nonetheless.
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wombatmetal
commented
I subscribe to get rid of ads, but now I get them on. Canceling my subscriptions tonight