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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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51 results found

  1. Keep with a normal password requirement but lose the 2 factor junk. If someone enters their password wrong too many times temporarily lock the account and have the user unlock the account through their email while also advising the user of the attempts. This doesn't fix the issue of bad actors who know a users account name (unless user name and id can be seperate?) - giving the user a headache from having to keep unlocking their account through their email, but it doesn't/shouldn't inconvenience the majority of other users.
    I don't want 2 factor junk but am forced to…

    2 votes

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  2. Now that sub/bit badges etc have been added to display on your profile when someone clicks on your name in chat. It would be nice to have the ability to hide these from public view if you want.

    2 votes

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  3. when you look in the privacy settings in your account, you can see the full phone number for your 2FA. Can this be blocked? When changing and entering into privacy, pw and 2fa is enabled again. amazon does this and I feel that they are taking our privacy seriously. 2FA just doesn't do it anymore, esp if you can bypass it the first time

    2 votes

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  4. You mind telling me why any random ******* can falsely claim any part of my stream audio and in order to refute that dmca claim, I have to doxx myself to them so they can run onto venmo with my info? You realize this is what bad actors are doing with false claims right? I'm currently fighting off 3 because of your flawed *** system.

    1 vote

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  5. privacy tiers popup or (PTP) could be a feature for the less experienced that gives the user tiers on what they want collected or used by the data they provided to twitch. this will be a popup (like what the name implies) that appears for a user once or twice before dissapearing unless they sign in again (not to be confused with reopening the browser)

    tier 0: off
    in the name.

    tier 1:
    disables third party tracking cookies but will keep targeted ads.

    tier 2:
    disables third party tracking cookies, opts out of targeted ads and clears the targeted ad…

    1 vote

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  6. there needs to be a way to disable 2fa without having a phone number or needing to sign into authy (which requires a phone number as well). i have gone through your automated support since December of last year with no resolution other than "Our policy is typically to not remove Two-Factor Authentication (2FA) under any circumstance, as doing so would defeat the purpose of your account having that extra level of protection.

    When reviewing the information provided for the account we were unable to verify ownership and as a result, we will not be able to remove 2FA from…

    1 vote

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  7. Nobody here is oblivious to the knowledge that tons of people are having difficulty logging into twitch and that twitch's "suggestions" for fixing this issue never work usually leaving a lot of people with an unsatisfying "we've extended all troubleshooting options so we'll be closing this ticket" and still being locked out of their account.

    Well I've gone out of my way to find a potential solution for this problem until Twitch actually decides to fix the login issue and that is to provide an option on the login screen to force a 2FA check which tends to fix the…

    1 vote

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  8. É muita burocracia para se redefinir uma senha, todas as vezes que preciso editar alguma coisa tenho que enviar um reset de senha pq as senhas que normalmente usamos para outros sites vocês dizem ser fracas e não deixa colocar, senha com letras maiúsculas, minúsculas, caracteres especiais e números e mesmo assim pra vocês é fraca. Mudem isso! Sem falar que vocês já mandam um código no e-mail então pra que tanta burocracia na senha.

    1 vote

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  9. I have had my phone number for over a year now and I am unable to use to due to the fact that whoever had it before has it registered to THEIR account. When I contact support after having explained that the account the number is currently connected to isn't mine and I don't know the person, they tell me to VERIFY THAT THE ACCOUNT WITH THE NUMBER IS MINE.

    Please. Upgrade your support and make it easier for people to claim THEIR PHONE NUMBERS.

    1 vote

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  10. Every time I put in the code that you sent me it says that it’s wrong and I’m getting pretty annoyed. Please send me the right code.

    1 vote

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  11. Maybe a personal opinion but having to search the country code manually by scrolling through the list box is not very intuitive. I would like to suggest have a list of countries followed by their dial code rather than the dial number(country code)

    Also the ability to search by text would probably help for lazy people like me

    1 vote

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