Skip to content
Translate Ideas and Comments
Choose language:
There was an error during translation

Account Management

This Forum concerns: Login, Connections and Password Resets

How it works:
  • Choose a relevant category for your idea and check to see if any other users have already submitted this suggestion before creating your own
  • Be clear with your suggestion, provide examples and solutions to the problem you are posing. Suggestions without actionable feedback may be closed without comment
  • Upvote existing ideas, as opposed to creating multiple similar requests
  • Be sure to share your suggestion with others to gain more support!
  • Note: Suggestions are not guarantees that we will take action on an idea. We will try our best to communicate why an idea may not work, but may not always be able to share that information.
  • Titles that are unclear or unnecessarily vulgar may be reworded to better reflect the request for ease of discovery


If you need help:
This forum is for ideas only. If you need help, please check out our help portal for tons of articles that may answer your questions. If you still need help, you can reach out to our support team in the help portal as well!

Appeals or commentary on suspension decisions, support requests, suggestions disparaging others, and non-constructive feedback will be closed without comment.



Account Management

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

72 results found

  1. Not sure what category is best for this, but I think it is important to give this feedback and it's hard to find a place for this.

    I have seen several instances of people that I know to have made their account after the age of 13 (people I interact with outside of twitch) that have been falsely banned by an overzealous system. I understand the desire to ensure all twitch users are following the age terms of service. These users have all seemingly been banned after saying something like "I'm 12" BUT in the context of something else. The…

    41 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  6 comments  ·  Other  ·  Admin →
  2. I don’t receive se recap

    34 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  18 comments  ·  Other  ·  Admin →
  3. I can’t reuse my phone number and it’s really bugging me it says It can’t send an sms because it’s unable for reuse please help

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Closed  ·  Danky responded

    Hey all! Please contact our support team at help.twitch.tv with assistance with this phone number issue.

    Thank you!

  4. please help is there any way to change date of birth of my account. i think i have given wrong information

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  1 comment  ·  Other  ·  Admin →
  5. Ban all Russian streamer in light of the invasion in Ukraine. You cannot just pretend like nothing is happening.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Other  ·  Admin →
  6. обоссать сапорту твича, и всему руководству ебало

    сборище идиотов

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Other  ·  Admin →
  7. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Other  ·  Admin →
  8. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Other  ·  Admin →
  9. As I said above, completely shut down my account and remove my email address from all your email lists. I no longer want to receive any email from you.

    Thank you.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Other  ·  Admin →
  10. aalmarzooqi-123

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    Closed  ·  Twitch responded

    Hey there,

    If you are having account issues please reach out to our team at help.twitch.tv

  11. You can read our tickest and answer. I tried to contact with Twitch support and I just one answer but Twitch supports close my tickets unanswered. Maybe you can notice us. Why you ignore us I don't know. You got one of the worst support. You need to restore you Twitch.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Closed  ·  Twitch responded

    Hello!

    It seems our support team has been able to answer your questions. Please reach out through those emails if you have further questions or concerns.

  12. Our company would like to open up some opportunity for new up and coming artists and play their music on stream on twitch. All credit would be given to the artists while their music is playing.

    We are an artist services company and would like to stream our playlist on Twitch but understand the current DMCA outlines and as it stands, it is currently not possible as this would be considered a "radio-like" stream. We'd like to make this work in any way possible as Twitch is a very important outlet for all creator and we think that these smaller…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Other  ·  Admin →
  13. the email linked to the account got hacked cant use it anymore i need help to change that email

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Closed  ·  Ana responded

    Hi,

    Sorry to hear this. Our support team should be able to assist you with this issue. Please reach out to our support team via link.twitch.tv/GetSupport for help in securing/retrieving your account. Thank you.

  14. I think it wrong that Twitch.Tv or Amazon has to close down streamers because of the war that President Joe Bidden got us into to. Twitch. TV should pay the Twitch. TV streamers for using their service.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Other  ·  Admin →
  15. As a user i use Chrome. After reboot of PC and fresh login in twitch, all cookies and other setup are resettet to "standard". Then i have to choose the settings again, that i like. This is really anoying. Therefore i wish the following changes:

    1. Save the selected design (dark/bright) in my user profile
    2. Save the sort order "channels that you follow" in my user profile
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Closed  ·  Ana responded

    Hi there,

    Those settings should preserve, provided you don't have a setting set up to clear cookies -- to bypass this issue you could add Twitch to your list of allowed sites in your Chrome Privacy & Security settings. That way your preferences stay saved.

  16. My brother passed away, and he liked to stream. We don’t have to much of him but there are 4 highlights on his twitch that are about 2 minutes all together..and I watch them a lot. Was hoping there maybe is a way to pull more videos from his archive for us to watch, and remember him when he was happy gaming. I miss him so much.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Closed  ·  Ana responded

    Our deepest condolences, we are sorry to hear the passing of your loved one. In the event of the death of a Twitch user, Twitch can work with a person authorized to act on behalf of their estate or with a verified immediate family member of the deceased to help provide data such as downloading the existing videos on a user's page or closing out an account/terminating any active subscriptions. In situations where more than a week has passed since the stream date, the VOD may expire and cannot be downloaded. We wish we could retrieve these precious memories, but our databases do not maintain the videos for very long -- we sincerely apologize. If you would like to action on the account in any way and/or obtain a copy of the highlights your brother has on his channel to keep for yourself off-Twitch, please do not hesitate to reach…

  17. Support refuses to answer me why I cant have the same language (English) all the time and forever.
    This might force me to use another platform which I do not want to.
    I would very much like a solution.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Closed  ·  Ana responded

    Hey there,

    Sorry to hear you're having trouble receiving a response. Did you contact us through https://link.twitch.tv/GetSupport? Either way, please update your password to ensure your account is secured. If you are seeing the language change following the password change, please reach out to our support team using the link here. Thank you and apologies  for any confusion with how to reach out to our team.

  18. Türkçe Arayüzde izleyici keşfi kısmında hatalı kodlanmış

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Closed  ·  Ana responded

    Hello,

    Thanks for your feedback, but unfortunately it is a bit unclear what section you're referring to. Is it something in the Creator Dashboard? If so, can you please provide the link and a bit more information? Thank you.

  19. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  20. Estoy utilizando dos ordenadores para mejorar los directos, los pcs estan conectados a traves de red, un segundo router o hub de 8 puertos. Todo iba bien hasta que hoy me encuentro que uno de los pcs con los que controlo los anuncios y el chat se queda en blanco, sin darme ninguna informacion y el pc que uso para streamer sigue funcionando correctamente. No se si es porque twitch ha detectado algo raro en mi stream y ha bloqueado uno de los pcs pero yo necesito ver el menu para controlar los anuncios, sino tendre que hacerlo todo en…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Closed  ·  Ana responded

    Please reach out to our support team at help.twitch.tv. They will be able to help investigate this issue and provide troubleshooting steps. Thank you.

← Previous 1 3 4
  • Don't see your idea?