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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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56 results found

  1. Primero que nada, buenas tardes soporte de twitch

    este problema lo tengo desde hace ya una semana, y es que yo puse la fecha de nacimiento de mi padre para lo del afiliado y el método de pago, porque soy menor de edad y mi padre me mantiene, ahora me pide una identificación y documentos que muesten dirección, yo ya envié todo eso y no han revisado nada, y ya ni siquiera puedo cambiar la fecha de nacimiento, solo quiero que me acepten para poder tener el afiliado, tengo todos los requisitos porfavor.

    1 vote

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    Closed  ·  Ana responded

    Hello,

    This appears to be an issue that will require the assistance of our support team which can be reached via link.twitch.tv/GetSupport. Please reach out to our team for further assistance with this Affiliate onboarding issue. Thanks.

  2. Steps to reproduce:
    1. Login to Twitch.
    2. Head to https://www.twitch.tv/settings/security
    3. Look at the options presented.

    Expected results:
    "Enable additional account creation" should only be shown once.

    Actual results:
    "Enable additional account creation" is shown twice.

    2 votes

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    Closed  ·  Ana responded

    Hi there,

    Each option is for different aspects - the first "enabled additional account creation" relates to being able to reuse your email and the other to reuse your phone number. Nonetheless, I'll pass your feedback on to see if the way each toggle is presented could be clarified. Thank you!

  3. I have a problem with my account, when someone tries to join it is instantly blocked, I've been having this problem for a couple of days, and for this reason I can't grow followers, Please help me.

    1 vote

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  4. I can't link my Twitter account because of an error: {"status":500,"message":"internal server error"}

    1 vote

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  5. Twitch'te yayındayken izleyici sayım güncellenmiyor. Doğru şekilde göstermiyor izleyici sayımı. Bunun nedeni nedir? Hep az gösteriyor sayıyı. Yayında kalan kişiler veya arka planda bırakan kişileri de saymıyor. Yani kısacası sayı tamamen doğru değil. Fikri olan varsa söyleyebilir mi? Özellikle yöneticilerden cevap bekliyorum.

    1 vote

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  6. 1 vote

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    Closed  ·  Danky responded

    Hey there! Could you please repost your feedback with more details so our team can better understand your suggestion? Thanks!

  7. Sort out your login server. I cannot log into Twitch from any of my browsers. Your server keeps telling me to update it. They are ALL UPTO DATE.

    I am logged into the Twitch sidebar in Opera GX but when I select anything that takes me to a web page, I am not logged in.

    1 vote

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  8. Made affiliate, But viewers can't subscribe?

    1 vote

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    Closed  ·  Danky responded

    Hi there! Please reach out to our support team directly at help.twitch.tv for assistance here.

    Thanks!

  9. banna inte utan att ge en bra anledning till det

    1 vote

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  10. a streamer i watch was just instabanned for hateful conduct due to a falsereport by a viewer who got timed out for harassing the mods in chat.
    nobody checked that report, because it took 2minutes after the user got timed out for the streamer to be banned.

    if someone actually checked the video, they would have seen nothing of that sort was done, but i guess twitchmods just dont have time for that...

    its sad twitch, real sad.

    1 vote

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  11. Twitch refuses to log in from mac and linux versions of firefox, fix it, please.

    When logging in on firefox 104.0.2, it says "Something went wrong" please try again. doing the same on chromium results in successful login, please fix this.

    1 vote

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    Closed  ·  Danky responded

    Hey there! Thank you for contacting us. This issue should now be fixed. Please ensure your browser is updated to the most recent version and try again.

    If you're still experiencing issues, please contact our support team at help.twitch.tv, thank you!

  12. 欸 之前有用手機號碼登過,但帳號不見,創新的帳號想用手機號碼登時,被告知號碼重複,請問怎麼解決

    1 vote

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    Closed  ·  Ana responded

    Hi there,

    Please reach out to our team at help.twitch.tv for assistance with troubleshooting login issues.

  13. When you send a renewal notice for a stream & receive renewal payment, make sure it goes to the stream intended and not another in you line-up. I feel like you used fraud to steal from me.

    1 vote

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    Closed  ·  Twitch responded

    Hey there, 


    If you have questions or concerns about email receipts from us please reach out to our team at help.twitch.tv so they can further investigate this with you. 

  14. I can't follow a fellow streamer. The follow button is blocked for my account and I have reached out to them and ask if the problem was a ban. They replied and told me that I was indeed not banned. I have my account verified in all fields as well. I'd like to be able to follow them and give them my support and know when they go online in case I want to raid them. The account in question is GebsArt. They are a lovely and very kind person and artist.

    1 vote

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    Closed  ·  Twitch responded

    Hey there, 


    This seems like something better resolved through our team at help.twitch.tv so they can further assist you with troubleshooting this. 

  15. I tried to reset my password. I realized that with only the Username and used E-Mail you can login to the account. I know that the e-mail should be anonymous - but some Streamer have their business e-mail linked in their info. Some of them could use them as their account email. This causes by try and error that sometimes you could login to accounts from other people, they just receive an e-mail saying: You tried to reset your password? - I dont know if I am just thinking out of the box, or otherwise

    1 vote

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  16. "Error updating phone number Only mobile phone numbers may be used." This is the message I get when I try to add my mobile phone to my account. I don't know why it wont send me the code. I have had a mobile number for years. Any help would be appreciated

    1 vote

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    Closed  ·  Ana responded

    Hi there,

    Sorry for the trouble you've experienced trying to verify your phone number. Please reach out to our support team at help.twitvh.tv for assistance with this issue. Thanks!

  17. 1 vote

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  18. Cancerous faggoty *** rats

    1 vote

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  19. BitDefender Anti-tracker
    會造成頻繁出現

    網路發生問題。請再試一次。(錯誤代碼 #2000)

    你們應該跟防毒軟體開發商好好討論為什麼會造成此現象

    1 vote

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  20. Help me figure out how I'm not getting drops from Twitch to my Prime Gaming account because I signed up under a family Prime Subscription as an additional user. Submitting tickets doesn't seem to generate any response at all.

    1 vote

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