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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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52 results found

  1. Hey Everyone,

    Today i would like to suggest a feature that shouldn't of been removed, Or atleast i'm not seeing it on twitch anymore on iOS, Windows, Web, Android, ETC.
    The "Toggle Share Activity".

    We are in need of having this Feature back to PREVENT Cyber Stalking etc.

    For privacy "EVERY USER" Should have the right to disable or enable "Share Activity" Before Twich had this Feature enabled by default.

    i have looked High and low on how to turn "Share Activity OFF" and so far i have found nothing on twitch on how to turn it off.

    We need…

    2 votes

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    Closed  ·  Ana responded

    Hi,

    There must be some misunderstanding, because the ability to share activity has been fully removed when the Friends feature was deprecated. There is no way for other users to determine whether you are on or off Twitch (unless you're hosting a live broadcast, of course). Outside of broadcasts, there isn't a specific feature for users to reference your activity or lack thereof on the service.

  2. I want to suggest using Google Authenticator for two factor authentification. I hesitate to give you my phone number. I already get more SPAM SMS than I like :(

    Even a dutch broker uses it!

    https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&gl=DE

    1 vote

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  3. I tried to get my affiliate status but can't since it requires me to use a phone number for an account that is connected to an old account that I don't use anymore.

    1 vote

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    Closed  ·  Ana responded

    Hi,

    It is possible to reuse phone numbers, when the setting is enabled in your security & privacy settings. In this case, please reach out to our support team via link.twitch.tv/GetSupport to investigate whether you can restore access to the old account. In the case you can, you can enable phone number reuse. Thank you.

  4. I cant use my phone number on my account it says thats in use by an other account and i know for sure i have never used my number on an other account
    And twitch help doenst work

    1 vote

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  5. I misused my emails potentially, creating some alt accounts to increase viewership on my channel, about three to four, for my accounts and lost control of my system through some type of malware. I lost my password manager through a keylogger and have no access to the twitch accounts I made, not all of them at the moment, however I am regaining access slowly and trying to rectify them and any contributions I can make to make the Twitch service safer and a better place in general.

    I was irresponsible and would like to know how I can fix the…

    1 vote

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    Closed  ·  Ana responded

    Hello, in your case, I ask that you please reach out to our support team to ensure your accounts are secured. Thank you. Our support team can be reached to help you out with this at link.twitch.tv/GetSupport. 

  6. two aucherator app

    1 vote

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  7. No permite actualizar el número de teléfono en la sección Configuración > Seguridad y privacidad > Número de teléfono.

    Dice "Error al actualizar el número de teléfono

    Este número de teléfono está vinculado a otra cuenta. Habilita la opción "creación de cuenta adicional" en la página de configuración de esa cuenta. "

    1 vote

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  8. 目前帳號顯示我的手機號碼已被別的帳號驗證,需要開啟額外帳號建立功能。
    但我另一個帳號已遺失無法登入也無法尋回,該如何處理????

    1 vote

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  9. Phone number verification doesn't work for 00 country code (0048 for me) and have to be inputed as + country code (+48 for me)
    I am a sysadmin with some coding knowledge if I can be of help

    1 vote

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    Closed  ·  Ana responded

    Hi,

    00 is a placeholder for the international call prefix that is required for landline calls. However, cellphones which can be used from different countries don't require this code, so 00 becomes + when dialing on a cellphone. Because mobile numbers are required for phone number verification, the same rule applies -- you would omit the two zeros and just use "+48".

  10. NO QUIERO PERDER MI CUENTA DE TWITCH Y ESTOY DESDE AYER VIENDO TUTORIALES Y LEYENDO SUS PAGINAS Y NADA LO RESUELVE, REALMENTE LA QUIERO RECUPERAR

    1 vote

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  11. Hola, verán, quiero verificar mi cuenta de Twitch, al poner mi numero de teléfono, me dice que ya esta conectada a otra cuenta y active una opción para poner 2 cuentas con verificación con el mismo numero, prosigo, al querer verificar mi cuenta no tengo mas opciones, recuerdo que verifique mi teléfono con otra cuenta pero ahora mismo no tengo NINGUN ACCESO a la cuenta donde esta verificada mi teléfono, quisiera verificar mi cuenta principal y tengo que quitar la verificación o eliminar la otra cuenta, pero repito no tengo NINGUN ACCESO a la cuenta donde verifique mi numero de…

    1 vote

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    Closed  ·  Ana responded

    Hello,

    Please reach out to our support team at https://link.twitch.tv/GetSupport to help restore access to the account which already has the number set up. Once access is restored, you can enable additional verification with the phone number. Thank you.

  12. 1 vote

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  13. Ich habe momentan das Problem das ich keinen Stream machen kann da ich mein Konto Prüfen lassen muss ich hab meine Telefonnummer eingegeben aber dort stand sie wäre schon mit einem Konto verbunden, anscheinend war sie noch mit einem Konto verbunden das ich vor längerer Zeit vollständig deaktiviert habe es wäre schön wenn man dieses Problem verhindern könnte, lange Rede kurzer Sinn das Mann ohne jegliche Einstellungen 2 Konten über die Selbe Telefonnummer laufen lassen kann, ich hoffe das dies möglich gemacht werden kann.

    1 vote

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    Closed  ·  Ana responded

    Hello,

    Please reach out to our support team to try to restore access to your alternate account and turn off the setting. Such settings help promote safety by preventing users from creating additional accounts with your information without your authorization.

  14. I dont know where else to get help!

    I cant add a phone number because its tied to another account but ive never used the number until i needed it, to make a comment on a streamers page. your help center doesnt have a section for this type of help and all i get back is, "Please contact our support team at help.twitch.tv" with another category and sub category. So is there ANYTHING to HELP ME, please.

    1 vote

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    Closed  ·  Ana responded

    Hey there,

    Sorry you're having issues with registering your phone number. It may be possible that you have added it to another account when creating it in the past, but I cannot verify such information. In this case, you will need to speak with a specialist from our support team and they should be able to help check on such possibilities and restore access to that account, provided you can verify that you are its owner. Please feel free to copy and paste what you have shared here about your issue and use this link to contact them: https://link.twitch.tv/Login2FA. Thank you and best of luck!

  15. Hola. Tengo mi cuenta de Twitch cuyo nombre de usuario es davidfuertees_19 a la cual quiero vincular mi número de teléfono. El problema que me encuentro es que cada vez que introduzco el número de teléfono, me sale que está asociado a otra cuenta, y yo no tengo otra cuenta de Twitch.
    Necesito que lo desvinculen de la cuenta que NO es mía y poder vincularlo a la mía propia.
    Gracias.

    1 vote

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  16. 1 vote

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  17. 전화번호 인증이 비활성화 되었다고 인증이 자꾸 되지 않는 오류가 발생하고 있습니다. 다른 곳에 문의를 해야 하는지 잘 모르지만 어디로 문의를 해야하는지 찾지 못해서 이곳에라도 문의를 드려봅니다. 다른 계정을 사용하여 전화번호를 인증하거나 현재 사용하고 있는 전화번호와 연관된 다른 계정은 존재하지 않습니다. 빠르게 조치해주시기를 건의드립니다.

    1 vote

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    Closed  ·  Ana responded

    Hi there,

    Sorry to hear you're having trouble with logging in because of phone authentication. You can reach out to our support team via https://link.twitch.tv/Login2FA, They'll help investigate the issue. Thank you and all the best to you.

  18. kimlik doğrulama uygulamalarınızdan duo mobile uygulamasını hesabıma tanımladım. Ancak uygulamyı silip yükledikten sonra tekrar twitch hesabıma erişim sağlayamdım. uanda AyniSiinemalar isimli hesabıma giriş yapamıyorum çübkü doğrulama kodu gelmiyor. Ne yapamam gerekiyor lütfen yardım edin

    1 vote

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    Closed  ·  Ana responded

    Hello,

    Please reach out to our team at help.twitch.tv for assistance with 2FA issues. Thank you.

  19. I live in no cell service area plz tell me how I can stream as an affiliate when I have to have cell phone 2 factor authentication and can't read my text messages

    1 vote

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    Closed  ·  Ana responded

    Hello,

    Please reach out to our team at help.twitch.tv to troubleshoot 2FA issues. Thank you.

  20. Please add more authenticator apps and also let please make it easier to add your account to your authenticator apps

    1 vote

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    Closed  ·  Ana responded

    Hey there,

    We do support other authenticator apps such as Google. For more information about how to enable 2FA, please refer to this help article

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