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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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72 results found

  1. I am from Portugal and because of that I can't participate in some chats from certain streamers because their chat require the confirmation of my phone number, but Twitch does not accept my phone number because it is from Portugal. That is stupid! Please change this!

    1 vote

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    0 comments  ·  Other  ·  Admin →
    Closed  ·  Twitch responded

    Hey there, 


    It seems this is something better assisted by our team at help.twitch.tv so they can further investigate this with you. 

  2. I did not receive my fgs of the libertadores event after watched more than 60 minutes

    1 vote

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    0 comments  ·  Other  ·  Admin →
    Closed  ·  Twitch responded

    Hey there, 


    This seems like an issue with drops. Please refer to our help article concerning drops and reach out to our team at help.twitch.tv if you have further questions on this.

  3. I've just experienced this issue with my account. Twitch emailed me with the issue and sent me instructions on what I should do. I've done my part and sent them an email and no respond why.

    why twitch support not give attention to support tickets we send and explain why for we really suspended for ip or other reasons and why support keep ignore any one have the same problem

    1 vote

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    Closed  ·  0 comments  ·  Other  ·  Admin →
  4. i have just experienced this issue with my account. Twitch emailed me with the issue and sent me instructions on what I should do. I've done my part and sent them an email last 10 days but until now I haven't received any updates about it and now my payout is held and it's near net 15 already which means I only got one day to resolve this but I don't think it'll be enough. I'm really frustrated because this could've been resolved much earlier. Hope this get attention

    1 vote

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    0 comments  ·  Other  ·  Admin →
    Closed  ·  Twitch responded

    Hey there, 


    Thanks so much for reaching out about this here. Unfortunately we can't action on any payout issues through UserVoice and you have to work with our team at help.twitch.tv


    They are the only ones who are able to further investigate this with you. 

  5. to the communists who work for the goobberment deep-state at twitch towing the corrupt line. HOW ABOUT YOU MAKE VERIFICATION NOT ONLY CELLULAR. ANYONE CAN USE ANOTHER PHONE THE IS REALLY NOT THIER OWN TO SPOOF YOUR DUMB SITE AND THUS THEN BE VERIFIED. HOW ABOUT YOU ALLOW LANDLINE VERIFICATION AS WELL. BECEUASE YEAH SITES THAT ARE FAR SMALLER THAN YOURS AHVE BEEN DOING THIS FOR A DECADE NOW ALONG WITH CELLULAR VERIFICATION. GIVE PEOPLE OPTIONS YOU CONTROLLING CLOWNS. THAT IT ALL.

    1 vote

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    Closed  ·  0 comments  ·  Other  ·  Admin →
  6. Ban all Russian streamer in light of the invasion in Ukraine. You cannot just pretend like nothing is happening.

    2 votes

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    Closed  ·  0 comments  ·  Other  ·  Admin →
  7. Actually Resolving Issues instead of closing feedback threads

    What an idea ?!?!?!

    1 vote

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    Closed  ·  4 comments  ·  Other  ·  Admin →
  8. No tengo noticias de mi afiliado en twitch

    1 vote

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    0 comments  ·  Other  ·  Admin →
    Closed  ·  Twitch responded

    Hey there, 


    If you are having issues with joining the Affiliate Program please reach out to our team at help.twitch.tv so they can further troubleshoot with you. 

  9. My phone number is already taken and I cannot manage to verify my account with my phone number I would like a way to confirm that it is my number and would like a message or code sent to me as a way to confirm it is your number

    1 vote

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    0 comments  ·  Other  ·  Admin →
    Closed  ·  Twitch responded

    Hey there, 


    This is something that has to be resolved by our team at help.twitch.tv


    Please reach out there and they can further assist you with your phone number and your account. 

  10. me gustaria poder cambiarla para que quede claro ,que soy menor y tengo 15 y estoy supervisado por mis padres

    1 vote

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    0 comments  ·  Other  ·  Admin →
    Closed  ·  Twitch responded

    Hey there,


    For something like this, this can only be resolved through our team at help.twitch.tv. Please reach out there and they will be able to look into this further with you. 

  11. 手機號碼被鎖,不能使用,且Twitch的客服沒有此選項,導致我的帳號至今仍未有電話號碼。

    1 vote

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    0 comments  ·  Other  ·  Admin →
    Closed  ·  Twitch responded

    Hey there!


    UserVoice is not meant for account help. For gaining help for any account needs you will have to work with our team at help.twitch.tv

  12. Enviar correo informativo a TODOS los usuarios suspendidos, no puede ser posible que hayan usuarios suspendidos sin saber el motivo ni la duración, afectan la salud mental de sus creadores.

    1 vote

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    Closed  ·  0 comments  ·  Other  ·  Admin →
  13. Allow the option to load data if I am a TV channel that transmits its own content or with rights that we have approved!

    Since they suspend accounts without the possibility of proving, that we have rights to what we are transmitting on twitch.

    1 vote

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    Closed  ·  0 comments  ·  Other  ·  Admin →
  14. Si no hay forma de contactar con el servicio técnico cuando el problema es complejo y no encaja en los campos obligatorios del formulario de asistencia técnica, dejáis problemas sin resolver, ni siquiera lo intentáis.

    1 vote

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    Closed  ·  0 comments  ·  Other  ·  Admin →
  15. hi twitch have a few questions i have a lot of problems with streamers who ban or time out me for no reason and many children and streamers act weird to me and also scold me with the illness many of the streamers want to ban and report me right away / or time -out and they sometimes say that I ruin someone's stream more often or do promotions or break rules myself most of the swearing or immediately reports or bans they talk to me background that passes on a lot of information to others and my name is…

    1 vote

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    Closed  ·  0 comments  ·  Other  ·  Admin →
  16. So I've just experienced this issue with my account. Twitch emailed me with the issue and sent me instructions on what I should do. I've done my part and sent them an email last 10 days but until now I haven't received any updates about it and now my payout is held and it's near net 15 already which means I only got one day to resolve this but I don't think it'll be enough. I'm really frustrated because this could've been resolved much earlier. Hope this get attention

    1 vote

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    Closed  ·  0 comments  ·  Other  ·  Admin →
  17. hey twitch kan je helpen dat ik niet word banned op twitch vanwege ongedrag of overal word ik banned voor geen reden ik doe geen zelf promoties of schelden help veel mensen maar de meeste zeggen tegen mij dat ik pedofiel bent en 1 bot bent en ook nog misdraagt zoals dat je mij niet begrijpt wat ik bedoel of ontvolgen en weer volgen en dat ik muziek niet mag gebruiken ik doe dat speciaal voor iemand te supporten zoals muziek en wil graag aan jullie vragen als jullie kunnen checken bij iedereen hoe ze tegen mij praten of ff…

    1 vote

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    Closed  ·  1 comment  ·  Other  ·  Admin →
  18. Do your job, do the right thing for once. I've been suspended for 5 months cause my username included ******* misspeled. Made a dozen of tickets. No answer. My amazon prime is now ****** thanks to your poor service.

    I know i'm not the only one in this situation. And the worst thing about it is, if said ******* were on my chest, the problem would have been solved in less than a day. Your service disgust me, and it speaks about The company's staff.

    Ever heard of what people think of Discord mods? You guys are actually like that.

    1 vote

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    Closed  ·  0 comments  ·  Other  ·  Admin →
  19. My Friends account just had something happen where he lost all followers and it has been un-following him from accounts - how do i get someone to look into it?

    1 vote

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    0 comments  ·  Other  ·  Admin →
    Closed  ·  Twitch responded

    Hey there,

    Your friend will need to reach out to our team at help.twitch.tv

    Please know that we cannot help anyone but the account holder so make sure your friend has reached out concerning this. They will be able to take a closer look into this.

  20. You have created the LEAST accessible website i have ever experienced in my life, and that says alot seeing as i have to deal with the Canadian Revenue Agencies website, and that website was designed to drive you insane so you don't file for any benefits from the federal government.

    I can't fathom how you've made you website so UN-intuitive, all i wanted to do was get a beta key to try Diablo2 re release, well, buess what ,your site has frustrated me so badly that i will never return, and i will never try D2 again.

    Your site isn't…

    1 vote

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    Closed  ·  0 comments  ·  Other  ·  Admin →
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