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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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52 results found

  1. Please make it easier to update to 2FA whenever I have to update my 2fa it won't let me because it's trying to send a SMS code to my old phone number and I no longer have access to that number or any of my old phone numbers

    1 vote

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    Closed  ·  Ana responded

    Hi,

    Please reach out to our support team at help.twitch.tv in order to get help with updating your phone number for 2FA. Thank you.

  2. if your password requirements are so ridiculous i have to write it down that completely defeats the purpose...

    1 vote

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  3. I dont remember setting up 2FA on Twitch, so I have no authenticator to change or add new number

    1 vote

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    Closed  ·  Twitch responded

    Hey there, 


    This seems like a request that could better assisted by our team at help.twitch.tv. Please reach out there and they will be able to further investigate this with you. 

  4. 1 vote

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  5. Meu celular foi roubado e com isso tiveram acesso ao meu email e eu nao consigo logar na minha conta pq ela tem esse dois fatores de login ja solicitei a mudança do numero de telefone no Authy mas ele pede que eu acesse meu email e nao tenho como pois quem furtou meu celular usou meu email e eu nao tenho mais acesso ao mesmo o que devo fazer nao posso perder meu canal.

    Tive que criar um conta nova para que eu possa postar aqui por ela ja que nao consigo logar na minha conta real.

    1 vote

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    Closed  ·  Twitch responded

    Hey there,


    For something like this you have to work with our team at help.twitch.tv so they can further investigate your account and assist you. 

  6. Hi, I just contacted PayPal about a fraud against me.I had contacted this site for help with affiliate status and receiving donations. Which would be very useful to me given my social status.

    Can't I have affiliate status given the need and collaboration?

    4 votes

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  7. I honestly think you should be able to enable 2FA by email

    2 votes

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  8. Videos graciosos

    1 vote

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  9. Lo que pasa es que se descompuso mi celular hace meses y quiero desactivar la auteticacion pero me pide token por que esta vinculado authy en mi celular y no puedo hacer nada, seria amable si lo desactivaran para poder iniciar sesion otra vez

    1 vote

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  10. Wie Kann es sein das ich jeden Tag mein Twitchkonotbestätigen muss um in irgndwelchen chats schreiben zu können!!!! Das ist dochb mobbig !!!

    1 vote

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  11. pour nassim

    1 vote

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  12. 3 votes

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  13. reference to Case #05121523.

    ref:00D1UDqTT.5003a18up25:ref 7/1/2021 9:19 AM

    The guy didn't want to help me reset my password, after a few more tries i managed to do it, the support guy just replied with a automated "i don't care" email.

    Fire that guy, he's trash.

    1 vote

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  14. I want to log in to my account but I get a code that I do not have access to I need help

    1 vote

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    Closed  ·  Twitch responded

    Hey there!

    So sorry you are running into issues with this.

    This is something better assisted by our team at help.twitch.tv and they will be able to take a closer look.

    Please also keep in mind that most 2fa issues will need to be handled by Authy.

  15. Smkck

    1 vote

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  16. no puedo tener el afiliado en twich ya que lleva desde el domingo bajo revision

    1 vote

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  17. 2 votes

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  18. Hahehe

    2 votes

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  19. By making it alittle harder for bots to hit you channel

    1 vote

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  20. 1 vote

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